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Frontier Airlines


6,988 reviews
Headquarters: 4545 Airport Way, Denver, CO 80239 +1-801-401-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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6,988 Reviews from our TripAdvisor Community

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6,988 reviews from our community

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Showing 6,898: English reviews
1 review
Reviewed yesterday
NEW
via mobile

To start off the flight was over 2 hours delayed because we were waiting on flight attendants from another airline. We were told they were coming and we would be "boarding soon" several times, so I figured there was not time to eat before we took off. However, we sat on the plane and left an extra 45 minutes after...

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Domestic Economy Los Angeles - Cincinnati

Helpful?
Thank Hannah S
Brooksville, Florida
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW
via mobile

This is a rather long flight, but the airline offers service twice and with a book or a nap it is a great flight especially for the price

Domestic Economy Tampa - Las Vegas
Helpful?
Thank applemariemine
Level 1 Contributor
3 reviews
3 helpful votes
Reviewed yesterday
NEW
via mobile

Already been deplaned twice now for mechanical issues....and the first plane had been sitting there all night but they failed miserably to ensure it was ready to go this morning. And now still haven't received word when we will be leaving and we are already four hours late. Great job Frontier! You suck!

Domestic Economy Las Vegas - Indianapolis
Helpful?
Thank martinx300
Philadelphia, Pennsylvania
Level 5 Contributor
63 reviews
31 helpful votes
Reviewed yesterday
NEW
via mobile

This was my first time flying Frontier, and I purchased seat assignments and a carry-on bag with Zone One boarding for a round trip between Philadelphia and Cancun. Boarding in Philadelphia was out of control and we had to board so late that frankly we felt like we’d be conned since we paid an extra fee. There seemed to be...

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Mexico Economy Philadelphia - Cancun

Helpful?
Thank oliveremily
2 reviews
Reviewed yesterday
NEW

A number of years ago, I began taking direct, round-trip flights from Phoenix to Portland. On one of those trips, a stewardess announced, like they always had, that if one were to sign up for their credit card, one would receive "40,000 miles worth two round-trip tickets if used within the continental US. I decided to sign up for the...

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Domestic Economy Phoenix - Portland

Helpful?
Thank AZ T
1 review
Reviewed yesterday
NEW
via mobile

It may be cheap to fly frontier, but DON’T DO IT! I checked my bag, they tagged it and gave me a receipt. When I arrived at my destination, my bag was no where to be found and they told me they have no way of telling me where it is because they don’t scanbaga. They told me “IF we...

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Domestic Economy Philadelphia - Denver

Helpful?
Thank Britni K
seattle
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

Airlines are entitled to make a profit...I get it, However the cost to check carry on and/ or checked bags is VERY steep. (your $200 ticket just became $350).. pay to sit together!!?? WTF. check in online did NOT work. Flight duration is grossly inflated to boost on time stats.

Domestic Economy Seattle - Denver
Helpful?
Thank williamandsheila
Idaho Falls, Idaho
Level 6 Contributor
100 reviews
29 helpful votes
Reviewed yesterday
NEW
via mobile

My flight was delayed for 3 hours and finally canceled. I was left stranded in Denver for the night. They will not book you on another flight or help you find accommodations with hotel or another flight. I ended up paying premium prices with another airline to get home.

Domestic Economy Denver - Salt Lake City
Helpful?
Thank kjkmk
1 review
Reviewed 2 days ago
NEW
via mobile

HORRIBLE!!!! Flight to Vegas from Denver was supposed to be out at 6:45pm and got delayed until 11! I had plans and everything and I had to cancel. What happened, their crew decided they didn’t want to work so they had to call a whole different crew to come in. You might as well pay more for a more professional...

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Domestic Economy Denver - Las Vegas

Helpful?
Thank Trenice L
Denver, Colorado
2 reviews
Reviewed 2 days ago
NEW

Ready for this? I was flying to LAS to have dinner with friends as this was offered for my birthday. Arrived early, of course. At the Frontier gate it was announced that our plane had diverted to Colorado Springs due to weather. OK Weather delay. Weather delay lasted an hour and LEGACY carriers were taking off and landing. Not Frontier....

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Domestic Economy Denver - Las Vegas

Helpful?
Thank onboardchefdavid
See travel tips for airlines
“Don't get their credit card!”
azt2018, 23 Jun 2018 | Read review
“combine 2 bags to one to cut fees and /or skip carry on. Factor bag cost before "clicking" buy. You may not be saving a dime.”
williamandsheila, 23 Jun 2018 | Read review
“Choose another carrier.”
onboardchefdavid, 22 Jun 2018 | Read review
“Do not book with Frontier”
200nicolep, 22 Jun 2018 | Read review
“use other company”
horaciod413, 22 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Frontier Airlines
Frontier Airlines (F9) is a Denver-based low-cost carrier. The carrier flies to about 65 destinations in the United States, Costa Rica, the Dominican Republic, Jamaica and Mexico. Its fleet of planes each feature a single Economy Class cabin. However, passengers can upgrade to Select Seating, which is located toward the front of the plane, or Stretch Seating, which features more legroom. Frontier's hub is based at Denver International Airport (DEN). An additional eight airports have been designated as focus cities. The airline has a codeshare agreement with Great Lakes Airlines.

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