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THAI Smile Airways


3,946 reviews
Headquarters: 89 Vibhavadi Rangsit Rd, Bldg 9 Jomphon, Chatuchak, Bangkok 10900 Thailand 011 66 2 118 8888 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,946 Reviews from our TripAdvisor Community

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3,946 reviews from our community

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Showing 1,750: English reviews
1 review
Reviewed today
NEW

This airline is the best. Your crew are superp. Next trip I will plan to booking your airline again.

Date of travel: March 2019
Domestic Economy Hat Yai - Bangkok
Review collected in partnership with Thai Smile

Helpful?
Thank puifaiW1
Hong Kong, China
Level 6 Contributor
300 reviews
77 helpful votes
Reviewed yesterday
NEW

We booked a round trip from Hong Kong, Bangkok, Hong Kong, where the outbound flight is with THAI Smile. The check-in was efficient and prompt. The flight although full, the crew did a good job servicing all the passengers on board. The crew is friendly, professional, whereas the plane clean and on time. Overall it left us a positive impression.

Date of travel: March 2019
Southeast Asia Economy Hong Kong - Bangkok
Helpful?
Thank Julieswiss2014
Bridgetown, Barbados
Level 6 Contributor
111 reviews
24 helpful votes
Reviewed yesterday
NEW

A short flight lasting just over and hour. The service on the ground and in flight was good as the staff were quite helpful. The journey was comfortable with adequate space in our seats.

Date of travel: March 2019
Southeast Asia Economy Siem Reap - Bangkok
Helpful?
Thank 232DeanM
Level 3 Contributor
12 reviews
Reviewed yesterday
NEW
via mobile

This month i had to go to a Business trip to Chiang Mai for 3 days. İ took the plane from the main airport and i was really surprised by the all the details of the flight. The plane just took off just as it was scheduled with no any delay nor in going nither un coming back, it was...

Date of travel: March 2019
More 
Domestic Economy Bangkok - Chiang Mai

Helpful?
Thank professor50
Barcelona, Spain
Level 6 Contributor
227 reviews
40 helpful votes
Reviewed yesterday
NEW

A cheap flight with stopover in Bangkok, we were served by efficient flight attendants, and even offered us a special cake due to the new chinese year. Not a lot of space, but enough for a flight of short duration. And on time.

Date of travel: March 2019
Southeast Asia Economy Chiang Mai - Siem Reap
Helpful?
Thank Jordi T
Ravenna, Italy
Level 5 Contributor
56 reviews
15 helpful votes
Reviewed yesterday
NEW
via mobile

Flight in time , crew really nice . Our flight has taken around 1 hour and a half and they served us a sandwich with water and also other drinks . The flight is comfortable, seats were spacious.

Date of travel: March 2019
Domestic Economy Krabi Town - Bangkok
Helpful?
Thank V9969JBmelissac
Frankfurt, Germany
2 reviews
Reviewed 2 days ago
NEW
via mobile

We flew from Cambodia to Thailand. The service was great. We felt very comfortable. The price was cheap.

Date of travel: March 2019
Southeast Asia Economy Siem Reap - Krabi Town
Helpful?
Thank juliaw762018
1 review
Reviewed 4 days ago
NEW

Incontrast to all other domestic airlines Thai smile uses international BKK airport which is easier and more reliable to reach via airport link and skytrain. Other domestic airlines use Donmueang airport which is sometimes difficult to reach and has no international flights

Date of travel: March 2019
International Economy Munich - Krabi Town
Review collected in partnership with Thai Smile

Helpful?
Thank Jan C
Spain
Level 6 Contributor
120 reviews
46 helpful votes
Reviewed 1 week ago via mobile

Plenty of leg room, spacious seats very nice attentive staff and free on board meals, very pleasant experience whilst flying. Very reasonable price also. Well done guys

Date of travel: March 2019
Southeast Asia Economy Phnom Penh - Krabi Town
Helpful?
Thank conregan
Banska Bystrica, Slovakia
Level 4 Contributor
43 reviews
17 helpful votes
Reviewed 1 week ago

Perfection itself! The stewards were so beautifull and always smiling. Totally clean and comfortable plane. The food was very good (only snack but tasty) fruits included. On time. The air in the cabin was fresh. All on time. No entertainment due to the shortness of the flight. This is how I imagine one airline should look like. I only regret...

Date of travel: March 2019
More 
Domestic Economy Krabi Town - Bangkok

Helpful?
Thank Roma R
See travel tips for airlines
“Nothing to mention”
Julieswiss2014, 23 Mar 2019 | Read review
“Make sure they use an airplane with a normal number of seats.”
JerryCNX, 3 Mar 2019 | Read review
“Just book directly on their homepage.”
Wali-Zurich, 1 Mar 2019 | Read review
“Just sit back and relax, enjoy your flight.”
Curious610186, 27 Feb 2019 | Read review
“Get a membership with Star Alliance.”
Adampilot22, 26 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About THAI Smile Airways
THAI Smile Airways (WE) is the premium regional wings of Thai Airways International(TG), which operates from a primary hub at Bangkok’s Suvarnabhumi Airport (BKK) and a secondary hub at Bangkok’s Don Mueang International Airport (DMK). With Airbus A320, THAI Smile serves both Premium economy and economy class to Thailand’s major domestic routes such as Chiang Mai, Phuket, Hat Yai, Udon Thani and so on. THAI Smile also has scheduled service to Myanmar, Cambodia, India, Macau and China. More Asia’s destinations are on the plan. As the THAI Airway’s subsidiary, passengers earn frequent flyer miles with Royal Orchid Plus program.

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