We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Malindo Air


1,827 reviews
Headquarters: Kuala Lumpur International Airport, Sepang 64000 Malaysia +60-3-7841-5388 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

1,827 Reviews from our TripAdvisor Community

Write a Review

1,827 reviews from our community

Filter reviews by popular destinations:
All reviews Kuala Lumpur Denpasar Perth Singapore New Delhi Penang Langkawi Brisbane Mumbai Colombo Jakarta Kathmandu Bangkok Ho Chi Minh City
Traveller rating
Cabin
  • (1,424)
  • (0)
  • (191)
  • (0)
Route
  • (580)
  • (388)
  • (376)
  • (263)
  • (10)
  • More
Language
  • More
Showing 1,617: English reviews
Kuala Lumpur, Malaysia
Level 4 Contributor
45 reviews
9 helpful votes
Reviewed yesterday
NEW

My flight was originally scheduled at 1pm but was delayed to 4pm before taking off at 4.30pm finally. Flights delay become a norm for Malindo Air. Malindo Air is equivalent to the words "King Of Delay". Their excellent customer service saves its pride.

Domestic Economy Kuala Lumpur - Johor Bahru
Helpful?
Thank TedHKPCCW
1 review
1 helpful vote
Reviewed yesterday
NEW
via mobile

I was very sceptical of this airline due to the price, but it was amazing! Much better leg room than Air Asia, in flight entertainment, and free food and drinks. Much better than similarly priced European airlines. My bag also didn’t in arrive in Phuket due to the tag falling off when it arrived in Kuala Lumpur. However, the airline...

More 
Southeast Asia Economy Denpasar - Phuket

Helpful?
1 Thank Charlie S
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

I really appreciate and thankful for the malindo airline stewardess especially dahlia if im not mistaken, because one of my friend had teribble vomiting in the flight, the crew cabin is really helpful and very kind. They give us a hot water and even offer us ointment to reduce the sickness. Hats off for the malindo crew!!. Plus, the pilot...

More 
Southeast Asia Economy New Delhi - Kuala Lumpur

Helpful?
1 Thank aidashinoda87
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

It was first time using this airline and it was chosen coz of its most preferred flight schedule from Jakarta to Penang compared to other airlines’ schedule at the time. However, the schedule got retimed one sided by the airline without notification to us either by call or email. Luckily we checked it one month prior to flight time and...

More 
Southeast Asia Business Class Jakarta - Penang

Helpful?
1 Thank 123TEM
Gloucester, Australia
Level 3 Contributor
12 reviews
8 helpful votes
Reviewed 2 days ago
NEW

I admit my expectations were non-existent and I was wrong. Excellent value for money, great leg room. Great service, flight was 30 minutes late both out going and in coming but the whole process was nice and easy.

International Economy Brisbane - Denpasar
Helpful?
1 Thank afbau
Gosnells, Australia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Flew Perth to Bali with 2 small children during the day. Staff were excellent, from check-in through to air stewards. Plenty of leg room, food was tasty, flight was on time. Entertainment was sufficient and good selection of movies for kids and adults. We will fly again

International Economy Perth - Denpasar
Helpful?
1 Thank lyce88
Perth, Australia
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 4 days ago
NEW

What a great flight. There is plenty of leg room, the seats are comfortable and the service is fantastic. We will fly with them at any opportunity. We would definitely recommend them.

International Economy Perth - Phuket
Helpful?
1 Thank pturnbull03
Kuala Lumpur, Malaysia
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

It is my first time flying with Malindo and first time my flight is delayed. Quit frustrated because I'm a bit rushing to reach KL at certain time and it change my plan. However, their service is good. The food is awesome. Spacious space for leg. Smooth journey. Overall, I'll recommend Malindo to my friends.

Domestic Economy Kuching - Kuala Lumpur
Helpful?
1 Thank sitimariam_ag
Surat, India
Level 4 Contributor
30 reviews
9 helpful votes
Reviewed 4 days ago
NEW
via mobile

Flight from malasiya to Mumbai 5 hour flight there's no entertainment in the flight like headphone to listening to music or watching movie they don't even serve alcohol which is most worst part of it if you want to survive for 5 hour in an room you need to get entertainment you need alcohol for relaxing which is not available...

More 
Asia Economy Kuala Lumpur - Mumbai

Helpful?
2 Thank Drpavasiya
Chandigarh, India
2 reviews
2 helpful votes
Reviewed 4 days ago
NEW
via mobile

We took return flight from Bali to Amritsar( stoppage at Kuala Lumpur) , there was no veg option in flight from Kuala Lumpur and the plea given was lack of preference, moreover useless Raisin Cake was served everytime ( from Asr to Bali too), apart from wastage to airlines, it makes one uncomfortable and upsets stomach, I request airlines to...

More 
Asia Economy Denpasar - Amritsar

Helpful?
1 Thank Rajeshagg
See travel tips for airlines
“Front row seats”
TedHKPCCW, 17 Jun 2018 | Read review
“I paid for extra legroom but it wasn't needed. All the seats had great legroom.”
afbau, 16 Jun 2018 | Read review
“Do web-check before reaching airport or have at least 3 hours in hand. They are good but very slow.”
GolakaNath, 14 Jun 2018 | Read review
“don't use!!!!!!”
daer1, 13 Jun 2018 | Read review
“Can’t click on above but would give 5 for each”
651lesleyr, 13 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Malindo Air
Malindo Air (OD) is a low-cost carrier based in Malaysia. The airline operates from a hub at Kuala Lumpur International Airport (KUL), with a secondary hub at Sultan Abdul Aziz Shah Airport (SZB). It began operations in 2013. Malindo Air flies to about 30 destinations, including 14 points within Malaysia, two in Bangladesh, five in India, six in Indonesia, one in Nepal, two in Thailand and one in Singapore. Its fleet of 23 aircraft includes ATR 72-600, Boeing 737-800 and Boeing 737-900ER planes with one-cabin (Economy Class) and two-cabin (Business Class and Economy Class) configurations.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

491 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (491)
Viewed
Food and Drink (41)
Viewed
Cabin (33)
Viewed
Seat (43)
Viewed
Our fleet (7)
Viewed
Airport (57)
Viewed
Onboard Feature (31)
Viewed
Airline Lounge (13)
Viewed
View from Window (48)
Viewed
Other (218)