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4 of 5 bubbles
2,146 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website

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Visitor rating
  • 910
  • 693
    Very good
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Good Flight Crew Make All The Difference

My wife and I often use WestJet when flying. We look for the most economical way to fly and often... read more

4 of 5 bubblesReviewed yesterday
Vancouver, Canada
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,146 Reviews from our TripAdvisor Community

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2,146 reviews from our community

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English first
Warwick Parish, Bermuda
Level Contributor
31 reviews
9 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

I chose this airline because it had great prices on flights to Toronto, I also chose it because it gave me the option to collect my skymiles on another airline program. When the flight was all finished, I saw that my miles were quickly calculated from the Bermuda To Toronto flight. I never saw the miles for the return flight....

International Economy Hamilton - Toronto

Thank Allen T
Vancouver, Canada
Level Contributor
85 reviews
22 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

My wife and I often use WestJet when flying. We look for the most economical way to fly and often WestJet will be somewhat better in providing a less expensive trip. On this trip the plane was not full which is always nice. The head flight attendant - Dave, was excellent. Professional but funny. Excellent interpersonal skills. He seemed to...

Canada Economy San Diego - Vancouver

Thank davidmP7608YO
Cardiff, United Kingdom
Level Contributor
104 reviews
33 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Delayed before take off. Given food vouchers as the delay was not long, these were useful for getting snacks for the journey as I have nearly died of starvation on several trans atlantic flights. In flight entertainment was very good providing you had your own laptop or tablet to stream it to. Bathroom was clean and the staff were polite...

International Economy London - Edmonton

Thank David T
Level Contributor
27 reviews
26 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

Do not fly with WestJet to London, it is a mess. Is a Giant Mess. Waited for 6 hours and still not sure we are flying out of Calgary. It is a huge disappointment for the name and image "WestJet" is suppose to represent. WestJet needs to get their act together.

International Economy Calgary - London
Thank Ingute
Surrey, Canada
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 2 days ago NEW

I flew West Jet to London Gatwick and back to Vancouver for a vacation trip to UK. You need to pay extra for every thing like pre-booking your seat, checked baggage and meals but honestly speaking it makes a lot of sense. They get you to your destination safely, in time on a clean and comfortable aircraft with super nice...

International Economy London - Vancouver

Thank Yousuf J
Sevenoaks, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

How refreshing - I usually fly with Canadian Affair, but they do not fly to the East Coast of Canada and I was meeting family in Newfoundland. Flight out, plane almost empty - I am guessing not many people fly from Gatwick to Newfoundland in Sept. On time, around 5 hours, smooth flight - take off and landing. This is...

International Economy London - St. John's

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Thank hpprkm
Mississauga, Canada
Level Contributor
18 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

West Jet was on-time, no delays, great service. Baggage was retrieved easily and there was sufficient space in the seats.

Caribbean Economy Toronto - Bridgetown
Thank mintokjain
Ottawa, Canada
Level Contributor
51 reviews
12 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Nice flight to Punta Cana, Dominican Rep. All checking was smooth, be aware of the fees for luggage. Read the website from top to bottom. Cold cabin though, with the cold AC, round trip, it was a little cold inside the plane. Staff very helpful. They charge for everything, so bring your own earplugs, food, blanket, etc. The App for...

Caribbean Economy Ottawa - Punta Cana

Thank Ernestottawa
Quebec City, Canada
Level Contributor
63 reviews
15 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

Trip out went OK, but it was late getting in. There was a 3 hour delay on the departure that threw a wrench into my day. There was no warning that there was a delay and a rescheduled flight. This time, Westjet had my contact information while on the trip and nothing was received by me or others in advance.

Domestic Economy Hamilton - Saskatoon
Thank Jim P
Toronto, Canada
Level Contributor
23 reviews
7 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

Having flown with Westjet airlines many times, I was excited to fly with them on a 4 hour flight with my disabled mother beside me. We boarded their brand new planes and we noticed that there is no seatback entertainment. I proceeded to download the westjet app to share with my mother who travels twice per year on westjet. My...

Caribbean Economy Toronto - Montego Bay

Thank cantravellerCalgary
See travel tips for airlines
“Bring your own internet abled device to watch the inflight entertainment.”
 of 5 bubbles cantravellerCalgary, 19 Oct 2016 | Read review
“Arrive early for good seating, if yiu have not paid for it.”
 of 5 bubbles dinyar20, 17 Oct 2016 | Read review
“Follow the carry on guidelines and all will go smoothly”
 of 5 bubbles Ekearah, 17 Oct 2016 | Read review
“Always do a flight travel website search instead of directly with the airline...always better fares (expedia, travelocity, etc...)”
 of 5 bubbles gordonna46, 17 Oct 2016 | Read review
“If you are tall, I recommend purchasing an emergency exit seat which offers more leg room, or pay a little extra for the Plus seats.”
 of 5 bubbles teelak2016, 16 Oct 2016 | Read review
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About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

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