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WestJet


4 of 5 bubbles
2,637 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,637 Reviews from our TripAdvisor Community

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2,637 reviews from our community

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Showing 2,537: English reviews
St. Catharines, Canada
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

no problems no issuse booked early so far this year this is 3rd year ive used west jet only problem is the fair for my flight as tripled and i guess you will be loosing another passenger was so happy as the airport is only 30 minutes away from my home now will have to drive all the way to...

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USA Economy London - Lihue

Helpful?
Thank brickiebri
Calgary, Canada
Level Contributor
81 reviews
28 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Westjet has never disappointed me and this time it didn`t I went from YYC to LAS and the flight couldn`t go better. Good selection of drinks and snacks. My only recommendation for WJ is to have some on board screens for those of us who travel light.

USA Premium Economy Calgary - Las Vegas
Helpful?
Thank Paradise555
Vancouver, Canada
Level Contributor
97 reviews
38 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

If we can go West Jet we will. always enjoy WestJet and find them the easiest to deal with. You can actually talk to a person when you phone. Sometimes we fly other airlines because of the price but prefer West Jet.

Domestic Economy Vancouver - Calgary
Helpful?
Thank Bailey709
Medicine Hat, Canada
Level Contributor
15 reviews
10 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

Stewards were very friendly and helpful. Sitting in premium seats is a must as you get a lot of leg room, free food and beverages.

Caribbean Premium Economy Calgary - Montego Bay
Helpful?
Thank Heffe67
Level Contributor
48 reviews
11 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Travelling with WestJet has to be one of the best airlines I've ever travelled with. Very friendly stewards and stewardess. Upbeat and on top!

Domestic Economy Kelowna - Calgary
Helpful?
Thank iluvcello
Toronto, Canada
Level Contributor
55 reviews
11 helpful votes
4 of 5 bubbles Reviewed yesterday NEW via mobile

Originally booked regular economy but sprung for the upgrade at check in. Was very happy with the bulkhead legroom and the food and alcohol included. Would book premium again. My only beef was being charged the upgrade cost, and the bag fee even though the bag is supposed to be included in the upgrade.

Caribbean Premium Economy Toronto - Curacao
Helpful?
Thank niktoronto
Level Contributor
5 reviews
1 helpful vote
3 of 5 bubbles Reviewed yesterday NEW via mobile

Flew with westjet from Gatwick to calgory. Our outbound was delayed at short notice due to extreme low temperatures at calgory. They issue us with £20 vouchers to use at the airport. The staff on board the plane were very pleasant and helpful. The plane itself was more suited for short flights. Leg room was very minimal, blankets and pillows...

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International Economy London - Calgary

Helpful?
Thank Ryan W
Mississauga, Canada
Level Contributor
58 reviews
21 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We thoroughly enjoy and trust flying Westjet. Online seat selection and checkin is a great feature. Additionally, you can pre-purchase your meal and have it delivered before the beverage cart service.

USA Economy Toronto - Phoenix
Helpful?
Thank Mississauga2011
White Rock, Canada
Level Contributor
27 reviews
10 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

This by far the best airlines I have ever traveled with. The staff are invested in the success of this company as i believe they all have shares. Saying that I have flown with them over 10 times never have I had a bad flight. One trip I did have a small issue reported it to the company and got...

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Domestic Economy Toronto - Vancouver

Helpful?
Thank mcjnowak
Level Contributor
13 reviews
2 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

Less than 12 hours before my flight was due to take off it was cancelled with no notice. The only way I knew about it was through a 3rd party travel app that e-mailed me. When I called to rebook they wanted to put me on a flight that left several hours earlier at 7am. Which would have made me...

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International Economy Edmonton - Amsterdam

Helpful?
Thank Katrina M
See travel tips for airlines
“the price was excellent”
 of 5 bubbles brickiebri, 26 Feb 2017 | Read review
“Check in online and print boarding pass in advance for quicker processing.”
 of 5 bubbles Mississauga2011, 25 Feb 2017 | Read review
“any where they fly is great with me !!!”
 of 5 bubbles mcjnowak, 25 Feb 2017 | Read review
“Pre-Order Food if possible.”
 of 5 bubbles kobs1406, 25 Feb 2017 | Read review
“Plus is worth it”
 of 5 bubbles 679gordonr, 24 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

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