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WestJet


4 of 5 stars
497 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 208
    Excellent
  • 147
    Very good
  • 63
    Average
  • 39
    Poor
  • 40
    Terrible
Wonderful as always

this was my 5 month old grandson's first flight. the staff were warm and friendly. seats are much... read more

5 of 5 starsReviewed 2 days ago
FederalMom
,
Gananoque, Canada
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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497 Reviews from our TripAdvisor Community

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497 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Gananoque, Canada
Level Contributor
45 reviews
13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

this was my 5 month old grandson's first flight. the staff were warm and friendly. seats are much wider than Air North. Food is average and expensive. they did not have all food in stock.

Domestic Economy Whitehorse - Ottawa
Helpful?
Thank FederalMom
Calgary, Canada
Level Contributor
91 reviews
48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

WestJet is always our first choice, because the service is first rate, you are treated like a human being, the seats are comfortable, and they have some of the best in flight crews in the business.

Mexico Economy Calgary - Los Cabos
Helpful?
Thank ghryan
Edmonton, Canada
Level Contributor
57 reviews
14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had not had very much experience flying WestJet until we needed to get a flight out of Las Vegas when Air Canada cancelled our flight, but did not tell us until 2 hours of waiting at the airport. We contacted WestJet and was able to secure one of the last seats on the flight, they expedited us through the...

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Canada Economy Las Vegas - Edmonton

Helpful?
Thank bbaldock
Guelph, Ontario, Canada
Level Contributor
40 reviews
18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great experience with Westjet and would never hesitate to use them again.I had the opportunity of using this airline last summer when we flew to Charlottetown PEI and was not disappointed in the least. We upgraded our seats for a small fee and had plenty of legroom and comfy seats. They brought us snacks and a terrific meal. I couldn't...

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Domestic Economy Toronto - Charlottetown

Helpful?
Thank RandyandMary
Level Contributor
21 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

For the past six years we have flown direct Calgary to Ixtapa.... Westjet has consistently gotten us there in a fun holiday spirit with their outgoing friendly staff...and on time. Having wifi makes the time go by quickly with a lot of choices to watch. Just remember to download the WJ app before you leave. Our only recommendation would be...

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Mexico Economy Calgary - Ixtapa

Helpful?
Thank Wheezie2
Duncan, Canada
Level Contributor
43 reviews
6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I always fly WestJet when possible , the staff are really friendly and helpful . I enjoy flying but sometimes I feel a little nervous , I always know that WestJet has their planes in good working order and the staff helpful

USA Economy Victoria - Las Vegas
Helpful?
Thank EHott2
Port Dover, Canada
Level Contributor
242 reviews
98 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I only fly Westjet. After years of abuse from Air Canada ( the airline with the attitude) I switched to Westjet. No attitude, great staff and on time. Planes are clean and fairly roomy. Flies out of Terminal 3 in Toronto.

Domestic Premium Economy Toronto - Vancouver
Helpful?
Thank Yesforscotland
Winnipeg, Canada
Level Contributor
27 reviews
27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

WestJet is my 'preferred' airline to travel, within Canada, and to places like Los Angeles, CA. I enjoy their professionalism, and yet their 'humour.' If all are onboard, sometimes, the flight will leave early.

USA Economy Winnipeg - Los Angeles
Helpful?
1 Thank revdj
Bothwell, Canada
Level Contributor
9 reviews
4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I upgraded my flight over to England and I loved the Plus! The staff was very attentive, meals were good and the drinks were flowing!! I will fly West Jet every chance I get!!

International Premium Economy Toronto - London
Helpful?
Thank Mavis J
Merida, Mexico
Level Contributor
5 reviews
2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was a joyful experience we had WiFi from YYZ to CUN. Staff was very helpful and the flight was on time.

Mexico Economy Halifax - Cancun
Helpful?
Thank Yucatanform2013
See travel tips for airlines
“Get on WestJet's email list so you can take advantage of their seat sales.”
 of 5 stars ghryan, 27 Jul 2016 | Read review
“I alwYs like sitting near the front of the plane”
 of 5 stars Yesforscotland, 26 Jul 2016 | Read review
“Do not check your luggage”
 of 5 stars 4Dtravelers, 20 Jul 2016 | Read review
“It's worth paying the extra for the seat upgrade, but I don't like that you can't do it till so close to the actual flight.”
 of 5 stars Pamehla, 20 Jul 2016 | Read review
“Take your own food”
 of 5 stars 646alanc, 20 Jul 2016 | Read review
Show next 5 travel tips 5 of 10
About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

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