Volaris has the worst customer service ever!!! Do not take!!!! Recommendation for Mexican airline: internet - easy Check in and spacious seat.

Where to begin? I had 2 on board small baggages available, 2x10 kg, which was great. Upon arrival, my luggage was taken due to "Only group 1 passagers can take luggage on board". Well, no problem, probably a full flight... Wrong. Half empty plane, 20% full luggage space in total, narrow seats (usually airlines grant me emergency exit seats since...

This is the Mexican "South West" everything is extra. Leg room is pretty terrible. The table pretty much landed on my stomach and I am not that hefty. If you have flexibility in dates, definitely shop around for the deals. Wednesdays are deal days. You may or may not find something available at a great price.

Volaris is an airline that nickels and dimes you for everything. To check in a bag is $61.00 US dollars each way more than double any American and Canadian Airline. They charge for any beverage and food including water. Nothing is free. I probably wont fly with this airline again. In addition in 2019 they dont provide wifi or any...

5 months prior to this flight I requested assistance in having one of the tickets either canceled and rescheduled for a later date, used for luggage fees (which are ridiculously priced) or reimbursed. However, they constantly gave me the go around, sending me from one representative to another, then to a "manager" and ultimately had me contacting them through email....

We originally purchased tickets to fly in January, had to cancel due to surgery. I purchased insurance just in case. When I called to cancel, I was told the insurance was only in case THEY cancelled. When I looked into it some more, they gave me the option to get a voucher credit. Now I'm going to make new reservations...

This flight and the return flight home mark the second and third times personal items have been stolen from my checked back while flying Volaris. The employees just reach in and grab whatever's on top, in one case all of my underwear. In another case, two $40 Yeti tumblers. When you average the cost of inconvenience associated with these thefts,...

I booked this flight 3 months in advance. I have flow once before with Volaris without issue. About two months before the flight I decided to see how full the plane seating was online. The web site indicated I needed to contact customer service. The flight was canceled. Volaris sent no notification. The 1st alternative was a 16 hour flight...

Worse company never take reponsablelity for their own mistakes caos to take care of a problem that was blame on the system had to purchase another ticket from delta to come back home manager at that time never stepped out n showed that she really care on trying to find a solution to their problem any ways whatch out for...