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Virgin Atlantic Airways


9,721 reviews
Headquarters: Manor Royal Crawley, Crawley RH10 9NU England 011 44 344 209 7777 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,721 Reviews from our TripAdvisor Community

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9,721 reviews from our community

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Showing 9,438: English reviews
Barnsley, United Kingdom
Level 4 Contributor
29 reviews
7 helpful votes
Reviewed today
NEW

Overall flight was ok seats not the most comfortable but what you would expect.in economy. At the time we booked our flight to pre book the seats worked out ridiculously expensive compared to other airlines so didn't bother. However joined the flying club so I could book seats for free 72 hrs before we flew. On board films had a...

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International Economy Manchester - Atlanta

Helpful?
Thank lesiangie3
Nottinghamshire, United Kingdom
Level 4 Contributor
36 reviews
37 helpful votes
Reviewed today
NEW

The Virgin flight was great, sat in row 45 which had lots of leg room As it was a short flight too my complimentary drink and the settled down for a sleep. Next we knew it was breakfast time as we prepared to land. Really did t like JFK airport though, I’d try to avoid it in future.

International Economy New York City - London
Helpful?
Thank RBow705
Johannesburg, South Africa
Level 6 Contributor
113 reviews
23 helpful votes
Reviewed today
NEW

Service is outstanding, the crew seem passionate about their work. Meals (dinner and breakfast) were top class. Their Upperclass seating feels a little narrow, and too close to the adjacent traveller. Stunning lounges (departure and arrivals). The limo service in Johannesburg did disappoint, as old Mercedes (outsourced job) Great airline

International Business Class London - Johannesburg
Helpful?
Thank VonVintlo
Napa, California
2 reviews
Reviewed today
NEW

Great flight. Plane half full, so that helped, plus extra room in Economy Delight. Return flight was good, but check in very confusing. Return flight crew were not as attentive and the food not very good. The one negative is the sound on the entertainment system. Very difficult to hear the movies.

International Economy San Francisco - London
Helpful?
Thank emv20182018
burton on trent
Level 3 Contributor
15 reviews
1 helpful vote
Reviewed today
NEW

Great service on our flight to Las Vegas, lots of cabin service at regular intervals. We had a main meal, snacks and ice lollies.

International Economy London - Las Vegas
Helpful?
Thank Kelly_hBurtonOnTrent
Henley-in-Arden, United Kingdom
Level 5 Contributor
81 reviews
72 helpful votes
Reviewed today
NEW
via mobile

Having flown many times with VAA it was brilliant to be upgraded to Upper Class for our return flight from our holiday in St Lucia. The service and overall experience was everything we expected we hope we get the opportunity to receive this again sometime soon.

International Business Class St. Lucia - London
Helpful?
Thank EvenDave
London
Level 3 Contributor
14 reviews
17 helpful votes
Reviewed today
NEW
via mobile

Fantastic and lovely crew. Made flight smooth and comfortable! Nothing is too much give you that extra touch to make the start of your vacation special. Very helpful and professional staff from at the check in desk till moment you get off the aircraft. Will certainly fly again with virgin!

International Economy London - Dubai
Helpful?
Thank NikkiP26_09
Yorkshire, England
Level 5 Contributor
73 reviews
37 helpful votes
Reviewed today
NEW

We flew Manchester to New York return in September and decided to fly Premium Economy for the first time. Well worth every penny ! Priority boarding, large comfortable seats on the upper deck, in flight service, food and beverages top class. Both flights on time, no problems, can definitely recommend Virgin Premium Economy.

International Premium Economy Manchester - New York City
Helpful?
Thank Stuart84
Wakefield, United Kingdom
Level 3 Contributor
11 reviews
7 helpful votes
Reviewed today
NEW

Flew Virgin Atlantic for the first time back in August from LHR - SFO. I originally booked Economy Classic, but 3 weeks before departure i decided to treat myself to Economy Delight, which included extra legroom, priority boarding and premium check in. My flight started by taking the Piccadilly Line to LHR, followed by the walk to T3. The only...

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International Economy London - San Francisco

Helpful?
Thank jbr91
Bradford, United Kingdom
Level 4 Contributor
28 reviews
13 helpful votes
Reviewed today
NEW
via mobile

Very professional service especially from cabin crew. Very personable. Fantastic.flight as always. Can highly recommend. The legroom is great and the seats are very comfy. Always plenty to do as the movies ,. Music and games are included in the flight. Fantastic experience on the whole

International Premium Economy Orlando - Manchester
Helpful?
Thank kim s
See travel tips for airlines
“If flying long haul pay extra for leg room and seat comfort”
lesiangie3, 22 Sep 2018 | Read review
“If flying to San Francisco, opt for a window seat on the left hand side of the aircraft for excellent views when landing”
jbr91, 22 Sep 2018 | Read review
“good when it came to meal times with children gave parents the option to have their later once the child had been fed we had an 11 month old”
blackpearl720, 21 Sep 2018 | Read review
“book your seats and the virgin club house.”
PamalaG5, 21 Sep 2018 | Read review
“Sit back and relax..... it's fantastic”
dbrooks2018, 21 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Virgin Atlantic Airways
British-based Virgin Atlantic (VS) flies to about 30 destinations within the United Kingdom, elsewhere in Europe, and in Africa, Asia, the Middle East, North America and the Caribbean. Its aircraft have a three-cabin configuration: Upper Class (Business Class), Premium Economy Class and Economy Class. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Virgin Atlantic has three operating bases: London Gatwick Airport (LGW), London Heathrow Airport (LHR) and Manchester Airport (MAN).

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