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Vietnam Airlines


4,913 reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam 011 84 8 3832 0320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,913 Reviews from our TripAdvisor Community

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4,913 reviews from our community

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Showing 2,799: English reviews
Sydney, Australia
Level 5 Contributor
72 reviews
13 helpful votes
Reviewed yesterday
NEW
via mobile

Only two options for a direct flight btwn HCM and Sydney. This is the better one. Business class in the new 787 is excellent, great seats, good service okay entertainment system. Flight on time and well managed. Only gripe would be in row 5 I couldn’t have my choice for any of the meals. All my selection had been taken...

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International Business Class Ho Chi Minh City - Sydney

Helpful?
Thank woopie111
Perth, Australia
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed yesterday
NEW

Second experience with this Airline on both occasions found the quality of service up their with the best in Asia staff very polite and attentive.Aircraft clean and tidy.

Domestic Economy Hanoi - Ho Chi Minh City
Helpful?
Thank _ntwali
Sydney, Australia
Level 4 Contributor
27 reviews
9 helpful votes
Reviewed yesterday
NEW

I recently flew premium economy from Sydney to Saigon - it was FANTASTIC - the service was amazing - the seats are really comfortable and the little extra's you get definitely are worth the extra money. The seats don't fully recline but they recline enough for you to have a good sleep and the amount of leg room is amazing....

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International Economy Sydney - Ho Chi Minh City

Helpful?
Thank NatBan70
Brisbane, Australia
Level 4 Contributor
42 reviews
13 helpful votes
Reviewed yesterday
NEW

Overall no different to what all the airlines are now doing to economy class travellers, bums on seats , the more you can squash in the back ,the more leg room you can offer at the front end. These planes are so packed you, theres hardly a spare seat. If you have a window seat, its almost impossible to get...

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International Economy Sydney - Hanoi

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Thank sal C
Level 4 Contributor
21 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

Vietnam air flight from Melbourne was a top flight. Quiet and service in a new aircraft. Would highly recommend. Service was top class and the cabin experience a real surprise.

International Economy Melbourne - Ho Chi Minh City
Helpful?
Thank gahughes1
Level 3 Contributor
10 reviews
Reviewed yesterday
NEW

I was surprised of the kindness of the staff working around this company. They were really friendly during all the flights and even on the ground service. Actually I got once some problem before embarking and they helped me in such a way I was really surprised and only thank to the personal I could continue my journey in the...

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Domestic Economy Hanoi - Da Nang

Helpful?
Thank Marco P
Sydney, Australia
Level 5 Contributor
83 reviews
33 helpful votes
Reviewed yesterday
NEW

Economy Class is a 3, 3, 3 configuration. I am a small person and my elbows rubbed on the sides of the seat. Also when using the in flight entertainment system because the seat controller is in the top of the arm rest when ever I put my arm on the arm rest the programme would change in some unexpected...

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International Economy Sydney - Hanoi

Helpful?
Thank Travplane
Anaheim
Level 5 Contributor
40 reviews
9 helpful votes
Reviewed 2 days ago
NEW
via mobile

I have never had to complain anything about services of Vietnam Airlines, and my last flight from London to Hanoi was not an exception. Food was delicious and plenty to eat. Sandwich and noodles are available for free at anytime during the flight! How amazing. Legroom was large enough, flight was very smooth on a B787-9 Dreamliner, Entertainment was exciting....

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International Economy London - Hanoi

Helpful?
Thank Hanh P
lancashire
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed 2 days ago
NEW

We flew premium economy . Good experience, pleasant friendly staff. Food good as far as airline food is concerned

International Economy London - Ho Chi Minh City
Helpful?
Thank penelopepickstop
Sydney, Australia
Level 5 Contributor
48 reviews
11 helpful votes
Reviewed 2 days ago
NEW
via mobile

Check in painless and I was transit to Sydney. Food was tasty good seat behind exit row with extra leg room.

Southeast Asia Economy Hanoi - Bangkok
Helpful?
Thank Lg45now
See travel tips for airlines
“Didnt know about paying for extra room or other extras so ask for that!”
salC170, 25 Sep 2018 | Read review
“The very back seats are a good option”
626frank, 23 Sep 2018 | Read review
“highly reccomend”
dave8663, 22 Sep 2018 | Read review
“Hmmmmm. Just read my review and consider alternatives.”
fraserfritz, 22 Sep 2018 | Read review
“The biggest flight brand in Vietnam”
13khanhh, 20 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)

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