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TAP Portugal


4 of 5 stars
446 Reviews
Headquarters: Aeroporto de Lisboa Edificio 25 8 Andar, Lisbon 1704-801 Portugal +351-707-205-700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 144
    Excellent
  • 171
    Very good
  • 76
    Average
  • 30
    Poor
  • 25
    Terrible
Good airline

Amazing no delays, stewards we really professional. Good check in and great landing, is a 5... read more

4 of 5 starsReviewed 2 weeks ago
Machado72
,
London, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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446 Reviews from our TripAdvisor Community

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446 reviews from our community

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English first
Des Moines, Iowa
1 of 5 stars Reviewed 2 weeks ago

Tap Portugal staff took my carry on luggage away at the gate, saying it was "too large for the overhead bin". They never placed it on the aircraft, and i have not ever seen it again. After submitting receipts and having a couple of email contacts (as well as checking into the airport lost in found at both Accra and...

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International Economy Lisbon - Accra

Helpful?
Thank rmeyer327
London, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Amazing no delays, stewards we really professional. Good check in and great landing, is a 5* airline. Apart of legroom that is really poor I'm 6,3 tall and I hardly could fit in the space available,stewards didn't gave attention to the fact that I had my son travelling with me.

Europe Economy London - Lisbon
Helpful?
Thank Machado72
Toulouse, France
Level Contributor
6 reviews
3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's difficult to think of something positive to start with but at least they flew us out and back again. The rest of the experience was terrible. Huge queues at check in at Toulouse, and the ground crew at Lisbon were frozen into inaction by the request to check in two pre-booked car seats (we spent 30 minutes at the...

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Europe Economy Toulouse - Lisbon

Helpful?
Thank Booboos24
Lisbon, Portugal
Level Contributor
80 reviews
17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I took this flight from Lisbon to Prague and then from Warsaw to Lisbon. The flight was confortable (specially from Warsaw to Lisbon which was half full) and the food was great. The atention of the flight stewardess was great

Europe Economy Warsaw - Lisbon
Helpful?
Thank Barata_16
United States
Level Contributor
122 reviews
68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Flew on a TAP A320 jet from London's Heathrow airport to Lisbon, Portugal. Tickets arranged by "Viking River Cruises" as part of a 'cruise package' ... so both cost of tickets and seating assignments were not negotiable. TAP staff were all professional and friendly, both at departure gate as well as on board. All our checked bags arrived in Lisbon...

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Europe Economy London - Lisbon

Helpful?
3 Thank Still-Enjoying-Life
Level Contributor
7 reviews
2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was great: the service, the seats, the food was incredible! we were offered a choice of food for not only dinner but breakfast as well. and also snacks. the flight attendances were super attentive to your needs. the movies selection was also very good!

International Economy Miami - Valencia
Helpful?
2 Thank 901raysas
Copenhagen, Denmark
Level Contributor
251 reviews
107 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This flight was one out of several flights I have made with this airline, and my experience has been good on all flights. They offer on-line check-in as do many airlines today. The check-in also contains possibility for seat selection, and if you check in about a day or so before the flight, there is usually a good number of...

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Europe Economy Copenhagen - Lisbon

Helpful?
2 Thank Torger B
Athens, Greece
Level Contributor
13 reviews
2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Seats where quite narrow, food was good. The crew was very polite and friendly. Plane was late though, but I do not think it is either the crew's or the airline's fault, since LIS airport is a bit of a mess

Europe Economy Vienna - Lisbon
Helpful?
1 Thank Duke_Zappa
Eaton, Cheshire
Level Contributor
124 reviews
97 helpful votes
1 of 5 stars Reviewed 3 weeks ago

What is it about Iberian Peninsula airlines? Iberia is already very near the top of my "Airlines to avoid" list and now, after my first experience with TAP, the Portuguese airline also vies for top spot. On a recent flight to Funchal via Lisbon, the website didn't allow me to to book seats in advance for the outward leg but...

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International Economy Manchester - Funchal

Helpful?
Thank LumberEaton_Cheshire
1 review
1 of 5 stars Reviewed 4 weeks ago

I arrived at my destination and my bags didn't arrive with me. This is fine enough they came 48 hours later. In their own policy it says you can purchase clothing up to a certain amount and they will reimburse your purchase in light of their error. Well I bought about $100 worth of clothes just so I wasn't soiled....

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International Economy Albany - Amsterdam

Helpful?
Thank Gary S
See travel tips for airlines
“If you travel with your children make sure you take some toys or some kind of entertainment for them.”
 of 5 stars Machado72, 10 May 2016 | Read review
“Put 2 ID tags on ALL bags-BOTH "carry on" & "checked". Ensure your CELL/MOBILE tel# number is clearly displayed in case bag gets misplaced.”
 of 5 stars Still-Enjoying-Life, 9 May 2016 | Read review
“Just try to sit back and relax if you have a short or medium haul flight with them”
 of 5 stars Duke_Zappa, 4 May 2016 | Read review
“On the F100 aircraft, pick seats well forward as the engines are tail mounted so the rear of the cabin may be noisy.”
 of 5 stars Travel_Undercover, 29 Apr 2016 | Read review
“If you can afford it fly business class. up front they are not mean with drinks, and food is edible”
 of 5 stars delilah5, 22 Apr 2016 | Read review
Show next 5 travel tips 5 of 10
About TAP Portugal
The flag carrier of Portugal, TAP Portugal (TP) is a member of the Star Alliance. The airline serves more than 85 destinations in 38 countries across Europe, Africa, North America and South America. TAP also has codeshare agreements with about 30 other airlines, and owns two subsidiary airlines: Portugália (NI), also known as PGA, and PGA Express (OC). TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates a primary hub at Lisbon Portela Airport (LIS) and a secondary hub at Porto's Francisco de Sá Carneiro Airport (OPO).
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