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Swiss International Air Lines

4 of 5 stars
2,380 Reviews
Headquarters: PO Box 8058 Zurich Airport, Kloten 08058 Switzerland +41-848-700-700 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 959
  • 833
    Very good
  • 331
  • 139
  • 118
A good first time experience

This was one of 5 sectors that i flew with Swissair on a recent holiday. On each flight i found the... read more

4 of 5 starsReviewed yesterday
Brook R
Sydney, Australia
Rating summary
  • 3.5 of 5 stars
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4.5 of 5 stars
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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2,380 Reviews from our TripAdvisor Community

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2,380 reviews from our community

Date | Rating
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English first
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

The plane was very clean and the service from the flight attendants was very polite and sweet! I have flown trans Atlantic with Swiss Air as well and I would highly recommend this company!

Europe First Class Nice - Zurich
Thank 737lara
Livermore, California
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

Excellent, comfortable seats with all the extras, food service and menu was excellent, seats were very comfortable and very roomy. Flight video showing where we were. Service was excellent and Friendly. Check in was smooth and quick, no problems with luggage, either checking in or retrieveing.

International Business Class San Francisco - Zurich
Thank Jerry O
Sydney, Australia
Level Contributor
186 reviews
59 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was one of 5 sectors that i flew with Swissair on a recent holiday. On each flight i found the service good and the seat configuration seemed to provide just a little more legroom than other airlines in economy. The flights were on time and the staff and service were very good. They are part of the Star Alliance...

International Economy Copenhagen - Singapore

Thank Brook R
Amsterdam, The Netherlands
Level Contributor
4 reviews
1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Good flight,on time,very good service and good food. The entertainment is very good and you have a lot of choice when you want to see a good movie on bord.

International Economy Zurich - Tel Aviv
Thank Uryl L
Laval, Canada
Level Contributor
3 reviews
3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been flying business for years, and I must say I was quite impressed at the compfort and leg and arm space allowed. The food was excellent. The flight attendants were available and curteous. ALL IN ALL, MY BEST FLIGHT EVER.

International Business Class Montreal - Zurich
Thank kakeb
Chicago, Illinois
Level Contributor
5 reviews
3 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a great experience! Great service, great food, complimentary wine, great snacks,comfortable seats, wonderful entertainment options, clean...

International Economy Athens - Chicago
Thank Marianthi3
Level Contributor
134 reviews
57 helpful votes
4 of 5 stars Reviewed yesterday NEW

loved the atmosphere of Swiss hospitality! The chocolates they offer well, who does not enjoy chocolates? hahaha the flight was smooth from Istanbul though it was not flying into heathrow but london city airport. all depending on days of the week you choose?

Europe Economy London - Istanbul
Thank su s
2 reviews
2 of 5 stars Reviewed yesterday NEW

Okay, so. I paid very cheap for a return ticket London - Rio. Like, very cheap. Zurich - Rio flight was with Edelweiss air and London - Zurich was with Swiss Air. Upon arrival at Zurich, the airport doesn't show the connection flights information. By the time I found a very rude Swiss air staff member, she tells me and...

International Economy Rio de Janeiro - London

Thank Beatriz M
San Diego, California
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

My husband and I had the last two seats on the back of the plane with plenty of leg room and plenty of room to recline the seat. It was a 12 hour flight and we got food,/snacks and drinks every 2-3 hrs. The on-board entertainment was pretty good as well. So far Swiss International is my favorite transatlantic airline.

International Economy Zurich - Los Angeles
Thank carapanka80
Cambridge UK
Level Contributor
13 reviews
4 of 5 stars Reviewed yesterday NEW

We've always had a good service when flying Swiss in the past. Clear online check in made the airport experience simple and straightforward. This was a relatively short flight so minimal food /beverage service. Flight on time on outward journey but a delay of an hour on the homeward flight due to late arrival of plane. To be fair we...

Europe Economy London - Zurich

Thank CatWomanSP
See travel tips for airlines
“good to know, my plane was a Boweing 777”
 of 5 stars kakeb, 28 Sep 2016 | Read review
“flying with Swiss is money well spent”
 of 5 stars brieburger2016, 28 Sep 2016 | Read review
“Paying to sit in the more forward Economy section not worth it.”
 of 5 stars stevehL9577BZ, 28 Sep 2016 | Read review
“The overhead bins in First class and business are very high and difficult to put your luggage in and out if you're an average height woman.”
 of 5 stars catherinemL8521XF, 28 Sep 2016 | Read review
“It is advisable to book early”
 of 5 stars ThorntonProductions, 28 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About Swiss International Air Lines
Swiss International Air Lines (LX) is Switzerland's flag carrier and a member of the Star Alliance. The airline offers non-stop flights to more than 100 destinations in 48 countries. These include four points within Switzerland, as well as other cities in Europe, Africa, Asia, the Middle East, North America and South America. In addition to its alliance partners, Swiss has codeshare arrangements with more than 20 other airlines. The airline's fleet has a variety of two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Depending on the departure city, premium class passengers may have access to the airline's SWISS First Lounge, SWISS Senator Lounge or SWISS Business Lounge. Swiss's primary hub is located at Zürich Airport (ZRH).

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Cabin (21)
Airline Lounge (7)
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