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Spirit Airlines
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025
Overview
2.530,051 reviews
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About Spirit Airlines
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025

Airline Summary

Florida-based Spirit Airlines (NK) flies nonstop to over 90 destinations in the United States, Caribbean, Central and South America. The carrier flies an all-Airbus fleet which is one of the youngest and most fuel-efficient in the U.S. Planes are configured with Economy Class seating as well as Big Front Seats. Spirit's business model provides the best value in the sky by allowing their Guests to customize their trip and pay only for the options they choose such as bags, seat assignments, inflight Wi-Fi and refreshments. Spirit services all major cities within the continental U.S., with focus cities including Fort Lauderdale – Hollywood Int'l Airport (FLL), Orlando International Airport (MCO), Harry Reid International Airport (LAS), Los Angeles International Airport (LAX) and Miami International Airport (MIA). The airline also offers the largest route map between the U.S. and Colombia, flying to 7 different destinations.
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30051Reviews
3400Photos
100Tips

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Rebecca C wrote a review Yesterday
1 contribution
Miami - Phoenix
Domestic
Flight was canceled due to weather with no ETA on another flight out. We had to drive 3 hours to get to the Orlando Airport to catch a plane with a different airline and pay an additional $600 for my family to get home. I understand flights can be canceled due to weather and in that case a refund is issued. However, after fighting with customer service for 2 hours on the phone, they refused to refund our credit card for our canceled flight. They have to open a ticket and once approved a refund check is mailed out within 20 days. This is ridiculous! Spirit canceled the flight and now they want to hold the money for a month, while interest is accrued on my credit card so that they can make money holding people's money for canceled flights. In addition to that, the customer service was aweful so if you ever have to deal with them, you are screwed. They were rude and couldn't even awnser simple questions. They could not even provide an amount that would be refunded. They did not have access to that information. They just kept infirmity us that a different department has that information but noone can talk to that department. Also, the customer service is in a different country and it's hard to understand what they are saying. This was the worst experience and my first and last time flying Spirit.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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nanfawn wrote a review 17 June
Collierville, Tennessee1 contribution
Memphis - Orlando
Domestic
Amazing flight. The process from check-in to baggage claim was flawless. Fast, efficient & friendly service. The flight was on time, check-in on the mobile app. Boarding was fast. Baggage claim was fast. All of the employees were extremely helpful and friendly.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nomad39385403598 wrote a review 17 June
1 contribution
Pittsburgh - Los Angeles
Domestic
Went for a funeral was terrified of flying but now am much more comfortable and not as hesitant to fly. Quick and easy and if I didn't have to work I would have given up my seat for flight credits too.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brandon D wrote a review 17 June
1 contribution
Orlando - Pittsburgh
Domestic
Been sitting on the plane for 45 min waiting to off load id walk to Florida before ever flying with spirit ever again total joke
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dwight B wrote a review 17 June
3 contributions1 helpful vote
Nashville - Las Vegas
Domestic
If you purchase the bundle and WiFi it’s the only way to go! Half the price of any other airline! Seats are a little uncomfortable but for the price no problem!
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rebecca C wrote a tip Yesterday
"Do not fly Spirit"
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Nomad39385403598 wrote a tip 17 June
"Good margaritas!"
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Brandon D wrote a tip 17 June
"DONT FLY SPIRIT WALK FIRST "
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Nomad2821 wrote a tip 17 June
"Understand the carry on baggage rules. They are very easy to understand."
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joe wrote a tip 17 June
"If you want to get where you're going on time with no hassles do yourself a favor and AVOID SPIRIT AIRLINES"
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Baggage fees
Domestic United States
Carry-on bag: AU$53 - AU$99
1st checked bag: AU$45 - AU$99
2th checked bag: AU$61 - AU$152
3th checked bag: AU$129 - AU$152
4th checked bag: AU$129 - AU$152
Each checked bag maximum 40lb/18kg
United States to Mexico
Carry-on bag: AU$45 - AU$99
1st checked bag: AU$53 - AU$99
2th checked bag: AU$68 - AU$152
3th checked bag: AU$136 - AU$152
4th checked bag: AU$136 - AU$152
Each checked bag maximum 40lb/18kg
*Please confirm baggage fees on airline website.
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