They made a mistake with my order and didn't want to change the tickets. The customer service lady didn't speak english, her supervisor put me on hold and wasn't been able to do anything .

This is the complaint I sent to spirit. I have flown with Spirit a couple. Times I am in the military. I dont get paid very much you guys offer cheaper fares and free bags. Usually the customer service is also good. On June 13th I had a flight from DFW to Philadelphia at 2:10. I arrived at the airport...

That was the worst trip I have ever had in my life. The return trip to Houston was a desaster ( I spare the details to you); we checked in and the never ending story began. Trapped in the terminal with 2 kids over night without any service (water, food , blankets...) just absolutely overchallenged spirit staff members ( unable...

My original flight to Aguadilla P.R was cancelled because of weather which is understandable. The lady said puts on another flight but heading to San Juan. When we get to the gate they told that the flight was full. They took our luggage after I ask to return it. She said I'm not stopping a flight for that. They put...

My flight was on time RT. No frills. Smooth. Drink service went fast since few people ordered and the aisle wasn't blocked for long. Enough space in overhead bins for luggage. Several children on board.

I had a really horrible experience with Spirit Airline. This is how everything happened. My wife, my sister and I were happy to go on vacation from 06/19/18 to 6/25/18 to the Dominican Republic with spirit airlines. When we were checking in our bags nobody helped us until over 15 minutes that a young lady that work there came to...

The inside of the plane was in rough shape...pieces falling off the inside. We could physically see the ceiling of the plane shaking and making TONS of noise when we were landing. The flight staff were some of the biggest sour pusses I have ever seen. They looked like they absolutely hate working there and it totally showed in their...

been traveling with spirit for the last 3 years roughly about 20 plus times only once was I delayed. For the most part I have been satisfied with their friendly service for the most part I usually purchase my front seat first row to enjoy my space and legroom can beat the price. Plus within my recent travel I now...

I paid for things I didn’t receive, seats don’t recline at all & so thin that when person behind you simply bumps your seat it’s as they’re kicking you in the back. The amounts they charge for seat selection, carry-ones & check-ins are rediculous, especially if you don’t pay at time of booking! I’ve flown on MANY airlines but this...