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Spirit Airlines


11,421 reviews
Headquarters: 2800 Executive Way, Fort Lauderdale, FL 33025 (801) 401-2200 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,421 Reviews from our TripAdvisor Community

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11,421 reviews from our community

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Showing 10,850: English reviews
DuBois, Pennsylvania
2 reviews
3 helpful votes
Reviewed today
NEW
via mobile

Flight was great as usual! You can’t beat the price and the airline staff are wonderful to deal with.

Date of travel: February 2019
Domestic Economy Cleveland - Orlando
Helpful?
Thank Michelle S
1 review
Reviewed today
NEW
via mobile

Rip off stole over half my flight cost to cancel my flight and wanted another $500 to move my flight date to over a month away will never book with them again worst customer service ever as well did not care that my event was cancelled due to weather they just cared that the airline was still flying avoid this...

Date of travel: February 2019
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Domestic Economy Orlando - Kansas City

Helpful?
Thank MsMosha33
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed today
NEW

If you are traveling and can avoid flying Spirit I strongly recommend you do so. My friends and I were going to Myrtle Beach on a golfing trip. When we arrived at the airport there were no sky caps to check us in. We had to drag our luggage and golf bags into the ticket counter and after waiting in...

Date of travel: October 2018
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Domestic Economy Boston - Myrtle Beach

Helpful?
Thank jojocath1948
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed today
NEW

It's complicated: Checked In ONLINE, arrived at MCO two hours before the flight went to KIOSK hour before the flight to print a ticket. Was told could not check-in, went to an agent who claimed that I never checked in ONLINE!! Basically calling me a liar stated that I couldn't make the flight because of security. The flight was scheduled...

Date of travel: February 2019
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Domestic Economy Orlando - Asheville

Helpful?
Thank eraufly
Level 4 Contributor
41 reviews
14 helpful votes
Reviewed today
NEW

Flight was full .Lots of Children, but cheap! It served the purpose. to orlando and back. Great get away !

Date of travel: January 2019
Domestic Economy Cleveland - Orlando
Helpful?
Thank Jeff G
London, Canada
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed today
NEW
via mobile

Went from LAX to Detroit. Someone went into my checked bag, took my toiletries bag, including the electric razor. SOMEONE STOLE MY PROPERTY. Does this airline care. NO!!!!!!!--------Put a minus in front of this one star... -⭐️. If ever you want to see what a corporation without a soul looks like, fly Spirit.

Date of travel: April 2018
Domestic Economy Los Angeles - Detroit
Helpful?
Thank BuffetConnoisseur
Level 2 Contributor
4 reviews
Reviewed today
NEW
via mobile

I fly other but I find myself always coming back to spirit, I was in a small accident on the way to the airport and missed my flight, they changed my flight at no charge and gave me a overnight kit with toothbrush ect. I fly all out the country and never have a problem keep up the good work.

Date of travel: January 2019
Domestic Economy Detroit - Fort Lauderdale
Helpful?
Thank LongWayJay
Minneapolis, Minnesota
Level 6 Contributor
213 reviews
50 helpful votes
Reviewed today
NEW
via mobile

I am a frequent traveler, I travel 12 plus times a year. I take spirit about half of the time because of the cheap airfare. This works for me because I pack light and travel with just a backpack which holds a week worth of clothing. If I did not pack like this I probably wouldn’t fly spirit because of...

Date of travel: February 2019
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Caribbean Economy Minneapolis - Montego Bay

Helpful?
Thank ttbarlow11
1 review
Reviewed today
NEW
via mobile

Flight arrived about 15 minutes early. Spirit had newer planes and they were comfortable. Flight attendants were pleasant and helpful. I would definitely fly them again.

Date of travel: February 2019
Domestic Economy Los Angeles - Houston
Helpful?
Thank csalter2
1 review
Reviewed today
NEW

Low cost indeed... I was hooked by the price, no knowing all the details of the transaction. I didn't know the carry ons are extra; I didn't know the carry on bins are small, I didn't know you pay for water or soft drink on board, I didn't know they didn't offer peanuts unless you pay for them. I didn't...

Date of travel: February 2019
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Domestic Economy Jacksonville - Baltimore

Helpful?
Thank Tony F
See travel tips for airlines
“The tip is don't fly this airline”
jojocath1948, 16 Feb 2019 | Read review
“Don't do it! Use another airline”
Z5190MGtonyf, 16 Feb 2019 | Read review
“Pay the upcharge and book with a standard airline.”
clfromva, 15 Feb 2019 | Read review
“Get yourself a new roller bag 18x14x8 to avoid carryon fees.”
V6113FKronp, 15 Feb 2019 | Read review
“the tight seats are bearable on short trips but for long flights, you need to spend the $$ and get a bigger seat or be in pain!”
peghurl, 15 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Spirit Airlines
Florida-based Spirit Airlines (NK) flies non-stop to more than 55 destinations in the United States, Caribbean, Central America and South America. The carrier, which is not part of a major airline alliance, operates a fleet configured entirely with Economy Class seating. For an additional fee, passengers can reserve Big Front Seats, which are wider seats with more legroom located at the front of the plane. Travelers can also pay additional fees for checked baggage and onboard drinks and snacks. Spirit Airlines has two operating bases: Detroit Metropolitan Wayne County Airport (DTW) and Fort Lauderdale – Hollywood International Airport (FLL).

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