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Skymark Airlines


275 reviews
Headquarters: 3-5-7 Haneda Airport Ota-ku, 144-0041 Tokyo Prefecture +81-0570-039-283 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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275 Reviews from our TripAdvisor Community

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275 reviews from our community

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Showing 19: English reviews
Nagano, Japan
Level 6 Contributor
714 reviews
198 helpful votes
Reviewed 2 weeks ago

Was fine, nothing special, but o.k For the price, it is fine, so will probably use them again. They have the earliest flight to Sapporo

Domestic Economy Tokyo - Chitose
Helpful?
Thank Shlomi T
Kobe
Level 5 Contributor
40 reviews
19 helpful votes
Reviewed 13 March 2018 via mobile

Living in Kobe, Japan, I always use Skymark to fly to Tokyo and Nagasaki. Skymark is the best domestic airline I’ve ever used in Japan. They offer as good services as big airline companies such as JAL or ANA at reasonable prices as low as LCC airlines. Check-in luggages are not charged up to 20kg. The quality of in-line services...

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Domestic Economy Kobe - Tokyo

Helpful?
Thank Miki S
Level 6 Contributor
94 reviews
123 helpful votes
Reviewed 2 January 2018 via mobile

My 2nd trip with Skymark. Everything's goood. Tickets cheap, Check in was fast using the self service kiosk to get our boarding passes and luggage tags, plane was in good condition, flight was on schedule and service was great. Simple drinks and even wine can be bought on board and prices were cheap. Highly recommended!

Domestic Economy Chitose - Tokyo
Helpful?
Thank DavidLee1234
Level 5 Contributor
56 reviews
5 helpful votes
Reviewed 1 November 2017 via mobile

I was delayed on an Air Canada flight and missed my prior flight without notification. (It had been booked through a third party) Skymark was extremely helpful in re-booking me at no extra charge on the first flight available. I am impressed at the service given by a discount airline. 👍🏻

Domestic Economy Tokyo - Okinawa City
Helpful?
Thank John F
Level 6 Contributor
132 reviews
25 helpful votes
Reviewed 17 September 2017

Quick, easy, inexpensive flight. Can't beat it. Only negative was they changed the gate, but never made an announcement in English. Luckily I found someone that worked there that spoke English and could tell me what was going on.

Domestic Economy Kobe - Tokyo
Helpful?
1 Thank Teaforthree
China
Level 5 Contributor
31 reviews
17 helpful votes
Reviewed 29 August 2017

seat by the window or get a 1000 yen upgrade for more leg room. The flight was really smooth, the staff is super friendly. Checking terminals are easy to use. Excellent choice for domestic flights within Japan.

Domestic Economy Tokyo - Okinawa City
Helpful?
1 Thank Marco M
名古屋市, 愛知県
Level 4 Contributor
28 reviews
20 helpful votes
Reviewed 29 August 2017

don't expect too much from Skymark airlines as they are economical airline, but left NGO and got to OKA on time. Since it's the earliest flight out of NGO, gave me plenty of time to do things once I got there, so it's very convenient for me. but one thing, would be nice if the ground staff are a bit...

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Domestic Economy Nagoya - Okinawa City

Helpful?
Thank Agent0069JP
Santa Clara, California
Level 4 Contributor
34 reviews
37 helpful votes
Reviewed 4 July 2017

Excellent airlines, price, and customer services all the way. The check in process is fast no hassle. They provide free check in luggage for 20 kg and free drink. You can bring on board one carry on and one personal item with total weight 10 kg. Definitely will fly with Skymark Airlines again. What a great experience.

Domestic Economy Nagoya - Okinawa City
Helpful?
1 Thank hanny_tjiptadi
Atlanta, Georgia
Level 2 Contributor
5 reviews
9 helpful votes
Reviewed 29 June 2017

I booked a last minute flight for a spur of the moment trip through Skymark- It was the first time booking through this company and I found them due to the best price on Skyscanner. However, not even 24 hrs after booking the already last minute flight without insurance there was a crisis situation. Surprisingly Skymark allowed me to go...

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Domestic Economy Tokyo - Okinawa City

Helpful?
1 Thank Jess08Tyler
Level 6 Contributor
94 reviews
123 helpful votes
Reviewed 8 March 2017 via mobile

For the price we paid, it was really good value deal. It's basically a budget airline with a 20kg (i think) free baggage allowance. Check in was simple. Just line up at the self check in kiosk, next continue down the line for baggage scanning and check in your bags. Flight was uneventful. You can buy drinks at an ok...

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Domestic Economy Chitose - Kobe

Helpful?
1 Thank DavidLee1234
See travel tips for airlines
“don't expect too much from them, just a cheap airline.”
Agent0069JP, 28 Aug 2017 | Read review
“Drinks onboard are affordably priced.”
closetopacific, 4 Jan 2017 | Read review
“For onboard purchases make sure you have small change”
thomashI2509XT, 29 May 2016 | Read review
“Boeing 737 is a smooth-safe plane to ride.”
GregBarron, 6 Apr 2016 | Read review
“take something to eat or drink on board and learn japanese”
RobM373, 8 Feb 2016 | Read review
Show next 5 travel tips 5 of 10
About Skymark Airlines
Founded in 1996, Skymark (BC) is a Tokyo-based airline that is the country's largest independent carrier and only independent low-cost carrier. The airline operates from hubs at Tokyo Haneda Airport (HND), Kobe Airport (UKB), Naha Airport (OKA), New Chitose Airport (CTS) and Fukuoka Airport (FUK). Skymark flies to 11 destinations across Japan with a fleet of 27 Boeing 737-800 planes. Each aircraft consists of a single Economy Class cabin.
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