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Jetstar Airways - Australia & New Zealand

13,760 reviews
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001
Overview
3.013,760 reviews
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About Jetstar Airways - Australia & New Zealand
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001

Airline Summary

A wholly owned subsidiary of Qantas, Jetstar Australia (JQ) is a low-cost airline headquartered in Melbourne. Its primary hub is located at Melbourne Airport (MEL), with secondary hubs at Brisbane Airport (BNE), Sydney Airport (SYD), Gold Coast Airport (OOL) and Cairns Airport (CNS). The Jetstar brand also includes subsidiaries operating from Singapore, Japan and Vietnam. Jetstar's fleet of 72 aircraft includes Airbus A320, Airbus A321, Airbus A330-200 and Boeing 787-8 planes.
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13760Reviews
1149Photos
100Tips

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obancas wrote a review 14 May
Ringwood, Australia581 contributions120 helpful votes
Ho Chi Minh City - Melbourne
International
I have ben travelling for a long time also having a life membership of Qantas since 1983. This will be our 14 visit to HO CHI MINH Going up JQ63 back JQ 64 We have travelling with the Vietnam Airline which was good but nothing like the cabin service given by the young team
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael S wrote a review 12 May
9 contributions
Phuket - Melbourne
International
what disgrace there was a Japanese looking male attendant,we told him I want to eat our prepaid meals on second service as we just ate in the airport he was saying something about he can only hold it for 1 hour,and I said just give it to someone else that ordered the same and
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brindan L wrote a review 11 May
1 contribution
Sydney - Denpasar
International
I had extremely horrible experience with Jetstar. One of the worst flight experience ever in my life. I had emergency hospital visit at night I came on time one minute late the staff said that we already closed the boarding we can’t check you in I was there one hour before but
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve L wrote a review 11 May
Los Angeles17 contributions2 helpful votes
Melbourne - Sydney
Domestic
Absolutely DISGUSTING service and WORST service from this ugly airline called Jetstar! (To be honest, they deserved better name, Jetshit instead of Jetstar) they cancelled my flight in the last minute. My flight was 8:15pm but sent me an email at 5:55pm. I was already there at
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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rm0nkey wrote a review 10 May
Salt Lake City, Utah3 contributions
Sydney - Denpasar
International
I have never written a negative review in my life, but my experience with Jetstar was UNBELIEVABLE and I need to warn everyone. Please read until the end because this gets wild. Whilst checking in at 4am for my flight to Bali on a Friday, the Jetstar staff vigorously bent my
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Only flight both ways saying delayed was mine.
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Jet air plane approach Wellington airport
1 Helpful vote
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Kareem jodeh wrote a tip Yesterday
"Ensure you do not have to deal with anything other than the flight. If you have to contact them before or after, good luck."
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Barry Y wrote a tip 16 May
"Basically until Jetstar sort there boarding times, if same price can be found with different airline, give Jetstar a miss."
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Global48443330712 wrote a tip 15 May
"Book elsewhere "
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Michael S wrote a tip 12 May
"Fly with another airline "
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Don T wrote a tip 10 May
"Horrible experience. Nickel and dime with carry-on and personal luggage (total 7kg for BOTH). Charge A$75 if above limit. Shaking head."
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