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Jetstar Airways - Australia & New Zealand

13,710 reviews
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001
Overview
3.013,710 reviews
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About Jetstar Airways - Australia & New Zealand
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001

Airline Summary

A wholly owned subsidiary of Qantas, Jetstar Australia (JQ) is a low-cost airline headquartered in Melbourne. Its primary hub is located at Melbourne Airport (MEL), with secondary hubs at Brisbane Airport (BNE), Sydney Airport (SYD), Gold Coast Airport (OOL) and Cairns Airport (CNS). The Jetstar brand also includes subsidiaries operating from Singapore, Japan and Vietnam. Jetstar's fleet of 72 aircraft includes Airbus A320, Airbus A321, Airbus A330-200 and Boeing 787-8 planes.
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13710Reviews
1145Photos
100Tips

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ArashPasha92 wrote a review 1 Apr
Melbourne, Australia1 contribution
Brisbane - Melbourne
Domestic
Last year in March 2023, I traveled from brisbane to Melbourne. I was seeking help from jetstar crews. I found them so rude and 0 % customer care. I never put the negative review for them. This year for easter holiday I back to brisbane, in Melbourne airport I arrived 50 min
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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T33V33 wrote a review 1 Apr
7 contributions
Melbourne - Brisbane
Domestic
Continues to be the worst money grabbing airlines ever. Unethical business practices and service is zero compassion. They should replace all the staff with robots, they might have more empathy
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miss B wrote a review Mar 2024
Sydney, Australia1 contribution
Coolangatta - Sydney
Domestic
Worst company. Rude staff at boarding gate. It’s all about money. They don’t look after you. Uncomfortable seats. Will bot book ever again.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fannette U wrote a review Mar 2024
1 contribution
Perth - Brisbane
Domestic
They made us miss our flight by delaying us on the check in counter because the attendant did not know what to do and the other person who got there was able to check in and leave before us just because the attendant knew what to do. This was so unfair to us because we had to
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Archer M wrote a review Mar 2024
2 contributions2 helpful votes
Geelong - Sydney
Domestic
I have NEVER had a problem with Jetstar I always fly with them thanks Jetstar. The best Airline. The one Problem I had with them When I flew from Melbourne to Honolulu the baggage door would not open but that’s it.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jet air plane approach Wellington airport
1 Helpful vote
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123456
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Aditya wrote a tip 15 Apr
"Jetstar should not be your option. "
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Farai M wrote a tip 15 Apr
"I advice customers not to book Jetstar flights, they suck big time "
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Nallib T wrote a tip 13 Apr
"Avoid this airline if you are tall"
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Betty G wrote a tip 11 Apr
"DO NOT USE THIS AIRLINE!!!"
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raymondtop wrote a tip 11 Apr
"Pay attention to the carryon luggage. They are completely different to normal global airlines and I have travelled extensively globally. "
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