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Jetstar Airways - Australia & New Zealand

13,710 reviews
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001
Overview
3.013,710 reviews
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About Jetstar Airways - Australia & New Zealand
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001

Airline Summary

A wholly owned subsidiary of Qantas, Jetstar Australia (JQ) is a low-cost airline headquartered in Melbourne. Its primary hub is located at Melbourne Airport (MEL), with secondary hubs at Brisbane Airport (BNE), Sydney Airport (SYD), Gold Coast Airport (OOL) and Cairns Airport (CNS). The Jetstar brand also includes subsidiaries operating from Singapore, Japan and Vietnam. Jetstar's fleet of 72 aircraft includes Airbus A320, Airbus A321, Airbus A330-200 and Boeing 787-8 planes.
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13710Reviews
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100Tips

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Jen M wrote a review 4 Apr
Perth, Australia2 contributions
Perth - Denpasar
International
Flight delayed last minute, which caused multiple other timing issues for our holiday that ultimately resulted in loss of funds. No apology or offer to compensate. Very unreliable service! We won't trust them again.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sheenal wrote a review 3 Apr
Auckland, New Zealand2 contributions1 helpful vote
Auckland - Sydney
Trans-Tasman
For the price paid the airline was terrible and the crew were least helpful,and very rude. I had to ask 3 different staff for help. And they said they will attend to me shortly but their shortly never came. Please don't travel with jetstar
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcela C wrote a review 3 Apr
3 contributions
Coolangatta - Sydney
Domestic
Very rude crew! 2 of the woman weighing the bags. And very abusive prices for extra grams! I hate the service and how rude are them! I don’t recommend it at aaaaall, unless you don’t have any other option!
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stephen B wrote a review 2 Apr
1 contribution
Cairns - Brisbane
Domestic
Very bad service and never book in this airlines .They will cancel the flight and rip your money. booked ticket for the family and they canceled flight and never bothered to listen the customer need Bitter experience ,do not travel in this airlines to avoid regret Very bad
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tony C wrote a review 1 Apr
1 contribution
Perth - Honolulu
International
I recently travelled from Perth to Honolulu via Melbourne on Jetstar Business Class. If you are travelling from Perth to Hawaii, then I don't not recommend Jetstar for the following reasons: - Luggage is not checked all the way through and need to collect luggage at Melbourne
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jet air plane approach Wellington airport
1 Helpful vote
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Aditya wrote a tip 15 Apr
"Jetstar should not be your option. "
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Farai M wrote a tip 15 Apr
"I advice customers not to book Jetstar flights, they suck big time "
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Nallib T wrote a tip 13 Apr
"Avoid this airline if you are tall"
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Betty G wrote a tip 11 Apr
"DO NOT USE THIS AIRLINE!!!"
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raymondtop wrote a tip 11 Apr
"Pay attention to the carryon luggage. They are completely different to normal global airlines and I have travelled extensively globally. "
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