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Jetstar Airways - Australia & New Zealand

13,710 reviews
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001
Overview
3.013,710 reviews
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About Jetstar Airways - Australia & New Zealand
Headquarters: PO Box 4713, Melbourne, Victoria Australia 03001

Airline Summary

A wholly owned subsidiary of Qantas, Jetstar Australia (JQ) is a low-cost airline headquartered in Melbourne. Its primary hub is located at Melbourne Airport (MEL), with secondary hubs at Brisbane Airport (BNE), Sydney Airport (SYD), Gold Coast Airport (OOL) and Cairns Airport (CNS). The Jetstar brand also includes subsidiaries operating from Singapore, Japan and Vietnam. Jetstar's fleet of 72 aircraft includes Airbus A320, Airbus A321, Airbus A330-200 and Boeing 787-8 planes.
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13710Reviews
1145Photos
100Tips

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Kate F wrote a review 5 Apr
Hamilton, New Zealand3 contributions
Auckland - Coolangatta
Trans-Tasman
We had a pretty rude stewardess on our flight. No greetings, treating us as if we owed them something. Other than the chief steward, nobody was bothered.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bailey M wrote a review 5 Apr
4 contributions
Melbourne - Launceston
Domestic
I arrived at my destination and that is about the only good thing I can say. Staff are very rude and service is not great. Will not be flying jet star again.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Voyager36657039736 wrote a review 4 Apr
1 contribution
Coolangatta - Auckland
Trans-Tasman
Never book again🔥🔥 No screen to keep my gen z brain at least somewhat entertained I got two windows You had to pay to have the most basic thing on the plane There was NO space Overall generally boring
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lozzie KC wrote a review 4 Apr
Ballina, Australia2 contributions1 helpful vote
Adelaide - Sydney
Domestic
The WORST airline for cancelling flights. I got stuck this time & had to book with them. Half an hr before boarding they delay the flight by 2 hours & 45 mins with the excuse that the incoming flight from Sydney was delayed. They've subsequently cancelled the flight after that.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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James C wrote a review 4 Apr
1 contribution
Melbourne - Coolangatta
Domestic
Very great attentive staff and service. Food and drink was fine but pricey which makes sense due to low fare prices. Was fun. I went on a320 neo on the way there and it was smooth but the way back on a320 was a little turbulent
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Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jet air plane approach Wellington airport
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Aditya wrote a tip 15 Apr
"Jetstar should not be your option. "
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Farai M wrote a tip 15 Apr
"I advice customers not to book Jetstar flights, they suck big time "
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Nallib T wrote a tip 13 Apr
"Avoid this airline if you are tall"
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Betty G wrote a tip 11 Apr
"DO NOT USE THIS AIRLINE!!!"
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raymondtop wrote a tip 11 Apr
"Pay attention to the carryon luggage. They are completely different to normal global airlines and I have travelled extensively globally. "
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