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Saudia Airlines


2,109 reviews
Headquarters: PO Box 620, Jeddah 21231 Saudi Arabia 011 966 9200 22222 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,109 Reviews from our TripAdvisor Community

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2,109 reviews from our community

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Showing 1,094: English reviews
Level 2 Contributor
6 reviews
2 helpful votes
Reviewed today
NEW
via mobile

I know this airline seems to receive a lot of negative reviews, although I have to say I can't really complain. For the fare we paid which was a lot cheaper than any other airline, the flight was absolutely fine. Seats were comfortable and staff were friendly. I'm fact the cabin crew were really lovely and attentive. On our outbound...

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International Economy Manchester - Colombo

Helpful?
Thank emmafortune
1 review
Reviewed yesterday
NEW

Travelled to Jeddah by Saudi Arabia Airlines. Travel was good but no alcohol served in flight, food was good. One thing I like to mention that I like most is that every seat has a blower by which you can adjust air flow and need not to tell crew members again and again. I booked my flight through Saudi Airlines...

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International First Class Cape Town Central - Jeddah

Helpful?
Thank john s
2 reviews
Reviewed 2 days ago
NEW
via mobile

Ihave travelled alot overseas,on many various airlines,but never ever had a bad experience like I had with Saudi Airlines, terrible is not the word. Boarded from johannesburg to Jeddah,plane was old, filthy, noisy and the food was rotten,on the way back home with Saudi the back of the plane was flooded with water,I asked the air hostess and was told...

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International Economy Johannesburg - Jeddah

Helpful?
Thank AsiyaP6
Kiev, Ukraine
Level 3 Contributor
24 reviews
21 helpful votes
Reviewed 4 days ago
NEW

Long haul flight London to Kuala Lumpur via Jeddah. Great value flight can routinely be booked for under $2000 USD return Business Class. Food is good and the seats are very comfortable and most importantly for me each seat has air blowers. So rather than begging the air crew to turn up or turn down the air conditioning you can...

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International Business Class London - Kuala Lumpur

Helpful?
1 Thank GrahamInnes78
London, United Kingdom
Level 2 Contributor
9 reviews
3 helpful votes
Reviewed 5 days ago
NEW

I sent this letter as recorded delivery and Saudi Airline ignore it very disappointing. As we go for Umra every year and have to use go with Saudi Airline we are a good customer but not getting good customer service.

International Economy Islamabad - London
Helpful?
1 Thank naz5210
Dhaka City, Bangladesh
1 review
1 helpful vote
Reviewed 5 days ago
NEW

On my way from Istanbul to Dhaka via Riyadh, the second part of the journey was horrible (Riyadh to Dhaka). In my flight, food they gave seemed to me like 2 days stale / old, the water supply on the toilet was finished after few people's visit. They treat Bangladeshi passengers like animal, this is my last travel in Saudia....

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International Economy Riyadh - Dhaka City

Helpful?
1 Thank mras75
Mecca, Saudi Arabia
Level 1 Contributor
3 reviews
Reviewed 6 days ago
NEW

Every time I select this sector, their wifi and entertainment system is down. Imagine the system is down and yet they distribute headset?? crew is very careless, you keep pressing button and no one will attend you unless you stand up or raise your voice. flight timing and travel is OK but this small small things makes big difference. They...

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International Economy Lahore - Jeddah

Helpful?
Thank mfiazhaider
2 reviews
1 helpful vote
Reviewed 6 days ago
NEW

I was not allowed to Check IN since i didnt have a return ticket. Since i was traveling on a business visa valid for 1 year, my return date was not finalized.

International Economy Colombo - Johannesburg
Helpful?
1 Thank Diya P
1 review
Reviewed 1 week ago via mobile

So we travelled from jeddah back to South Africa on the 6th of October. To our disappointment one piece of our luggage did not arrive. We filled in the relevant documents and was told that we shall receive daily updates... this never happened. Its 10 days now and no one has gotten back to us and the worst part is...

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International Economy Jeddah - Johannesburg

Helpful?
Thank Navigate824692
Dammam, Saudi Arabia
Level 5 Contributor
33 reviews
36 helpful votes
Reviewed 1 week ago via mobile

First I’ll talk in general about Saudi airlines. Almost all flights from Dammam has to stop in Jeddah or Riyadh like Dammam is not a major city while Dammam is a major city and we should have direct flights to most of distinctions without stopping in Jeddah or Riyadh. The second issue is the rate of the tickets For example...

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Middle East Economy Dammam - Dubai

Helpful?
Thank Belal911
See travel tips for airlines
“CHeap Business Class Flgiht”
GrahamInnes78, 19 Oct 2018 | Read review
“confirm your seat as they over book and you may not be allowed to board if not confirmed 24 hours again”
naz5210, 18 Oct 2018 | Read review
“book your flight on line as you will get lots of deals . seat no starting from 30 to 35. are excellent”
_humakhan512, 15 Oct 2018 | Read review
“just make sure you either have your iqama or passport with you”
rodeliodeleon, 14 Oct 2018 | Read review
“ask them about anything in mind, because their don't communicate their policies otherwise”
mukhmustafa, 11 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Saudia Airlines
Jeddah-based Saudia (SV) is the flag carrier of Saudi Arabia. The airline, which is part of the SkyTeam alliance, flies to about 125 destinations in the Middle East, Asia, Africa, Europe and North America. It also has codeshare agreements with about 10 other airlines. The airline's primary hub is located at Jeddah-King Abdulaziz International Airport (JED), and a secondary hub is at Riyadh-King Khalid International Airport (RUH). Saudia flies planes featuring three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. In accordance with Islamic dietary laws, Saudia does not serve alcoholic beverages or food containing pork.
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