We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SAS


4 of 5 stars
1,312 Reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden +46-8-797-4000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 371
    Excellent
  • 503
    Very good
  • 273
    Average
  • 89
    Poor
  • 76
    Terrible
on time

service is okey - juice, water and tea, the plane was clean and everything was according to plan... read more

4 of 5 starsReviewed 5 days ago
Piotr M
,
Warsaw, Poland
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

1,312 Reviews from our TripAdvisor Community

Write a Review

1,312 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Sydney, Australia
Level Contributor
534 reviews
132 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Efficient boarding, comfortable seat, good friendly service and the in flight snack/meal was very good as I have always found on SAS. Smooth flight with no issues and on time into Finland. SAS always deliver a high quality service on the flights I have taken.

Europe Business Class Copenhagen - Helsinki
Helpful?
Thank Geoff B
Droitwich, England, United Kingdom
Level Contributor
20 reviews
2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow this was by far the most efficient airline I've been on. Speedily went through check in at both ends with friendly professional staff, who went through baggage procedures in correct manner. Flight was on time both ways, in fact we were 14 minutes early on the journey home. It was only a short flight but impressed that we had...

More 
Europe Economy Birmingham - Copenhagen

Helpful?
Thank Diane S
2 reviews
1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I travel often and have had other favourite airlines before, but now as much as i can i will fly with them. They offer great service and brilliant customer service.

Europe Economy London - Tallinn
Helpful?
Thank tarv0r
Bucharest, Romania
Level Contributor
39 reviews
4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I flied a few times this year with SAS. They have one of the fairest offer for food (fresh and proportionate). Always offering extra coffee and tea, making you feel (almost) spoiled. I even like the stewardess costumes... Bit old school, but giving me a feeling of homie/cozy place... Like they really provide you their best support. Nicely done! Planes...

More 
Europe Economy Stockholm County - London

Helpful?
Thank KristinaSavulescu
Level Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Since 1999 we have been spending 4 weeks on Playa del Ingles in January/February, and since 2003 we have ordered airline tickets and booked hotels directly. We have always used SAS as our airliner, because extra luggage weight, 8kg pluss 23 kg and no extra charges.

Europe Economy Oslo - Las Palmas de Gran Canaria
Helpful?
Thank Steinar I
Sweden
Level Contributor
812 reviews
158 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Started in time and landed in time , nice staff and they seem to be happy to be there and serve coffee & sandwich. short trip as usual but all fine.

Europe Business Class Copenhagen - Stockholm County
Helpful?
Thank JHE
Warrington, United Kingdom
Level Contributor
213 reviews
91 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Check in at Manchester was smooth and efficient. On board service was slick given the plane was full. Drinks were expensive and food limited so we were glad we bought our own. Announcements were none to clear by both flight crew and attendants.

Europe Economy Manchester - Stockholm County
Helpful?
Thank Paul S
Sweden
Level Contributor
812 reviews
158 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Started 10 minutes laet but again landed in time, good service and even if a short flight you can relax a bit. Easy boarding and handling

Europe Business Class Stockholm County - Copenhagen
Helpful?
Thank JHE
Warsaw, Poland
Level Contributor
303 reviews
213 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

service is okey - juice, water and tea, the plane was clean and everything was according to plan, no complaints

Europe Economy Warsaw - Copenhagen
Helpful?
Thank Piotr M
Vilnius, Lithuania
Level Contributor
38 reviews
9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I fly from Vilnius to Stockholm almost on weekly basis in SAS+ or SAS Business class. First things first: I like in SAS that they are part of Star Alliance membership so they have common standards. I like how SAS treats customers when company has issues - delays, cancellations, etc. They never try to "save" money when they have problems...

More 
Europe Business Class Vilnius - Stockholm County

Helpful?
Thank Lukas L
See travel tips for airlines
“For short trip grab a sandwich to take on board from airport as it will be cheaper, as there was not much selection on board.”
 of 5 stars dianesA1833BF, 24 Aug 2016 | Read review
“You can buy Extra service such as SASplus”
 of 5 stars steinari2016, 23 Aug 2016 | Read review
“4 out of 5, food could be better but in a whole you can travel in SAS+ with no issues and like a human being”
 of 5 stars 403lukasl, 22 Aug 2016 | Read review
“P.M. flights - always carry a jacket”
 of 5 stars carolynf271, 20 Aug 2016 | Read review
“If you can, just avoid it”
 of 5 stars Herman552, 17 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

133 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (133)
Viewed
Airport (13)
Viewed
Food and Drink (32)
Viewed
View from Window (22)
Viewed
Seat (11)
Viewed
Cabin (10)
Viewed
Onboard Feature (4)
Viewed
Airline Lounge (19)
Viewed
Other (22)