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SAS


3.5 of 5 stars
441 Reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden +46-8-797-4000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 146
    Excellent
  • 145
    Very good
  • 76
    Average
  • 41
    Poor
  • 33
    Terrible
Poor Service

Again, SAS charges passenger when requesting for 2nd serve of drinks. Our Stockholm/LAX flight is... read more

3 of 5 starsReviewed 3 days ago
unhappytraveler288
,
Monterey Park, California
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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441 Reviews from our TripAdvisor Community

Write a Review

441 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Fredrikstad, Norway
Level Contributor
47 reviews
6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Business class in the renewed cabin was a very good experience. All seats facing aisle with lots of space, and comfortable seats. Entreatment system is very good, and the screens were great. Seats were perfectly to sleep in, and the flat position was also comfortable. The selection of meals fulfilled all my expectations,

International Business Class Oslo - Newark
Helpful?
Thank Atle_Larsen
Turku, Finland
Level Contributor
128 reviews
66 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

SAS has just opened the route between Stockholm and Los Angeles, which they are flying with A330. The renovated business cabin of these aircrafts is very nice. There is plenty of legroom, the seats are individually arranged and give you privacy. The seats also recline totally to horizontal position so you can sleep as in bed. The service is very...

More 
International Business Class Stockholm County - Los Angeles

Helpful?
Thank Ve8
Monterey Park, California
Level Contributor
24 reviews
5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Again, SAS charges passenger when requesting for 2nd serve of drinks. Our Stockholm/LAX flight is 11 hours 20 minutes. We were being served only once for drinks (before meals). So when I was requesting for another drink to go with my meals, SAS wants to charge me! Ridiculous! SAS IS VERY GREEDY. THEY WANT TO MAKE EVEN MORE MONEY. Attendant...

More 
International Economy Stockholm County - Los Angeles

Helpful?
Thank unhappytraveler288
Monterey Park, California
Level Contributor
24 reviews
5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Have to pay for 2nd serve of drinks on board a 10 hours 45 minutes flight! Absurd! SAS is too greedy, wants to generate more revenue and does not care about the passengers. I am a frequent traveler. For just the first half of 2016, I had traveled twice to Asia and then this LAX-STOCKHOLM-COPENHAGEN, STOCKHOLM-LAX flight. Never in my...

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International Economy Los Angeles - Stockholm County

Helpful?
Thank unhappytraveler288
Holbaek, Denmark
Level Contributor
6 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Always very nice, professional service. Best value for money. Clean, comfortable plane every time. Foos is OK.

Europe Economy Copenhagen - Warsaw
Helpful?
Thank Bozena K
Wigan
Level Contributor
18 reviews
10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the first time I had used this airline when visiting Stockholm. I booked my return flight seven months in advance, which I purchased for a very reasonable price. I have nothing negative to say about my experience with SAS. The staff were very pleasant and helpful, and I was very happy to be given complimentary hot drinks during...

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Europe Economy Manchester - Stockholm County

Helpful?
Thank Athletics_11
Sweden
Level Contributor
763 reviews
157 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Departed in tiem from HK which is great, the flight it self went smooth and food, drinks , service onboard was excellent, WIF didnt work that good but thats the way it is over China and Russia...

International Business Class Hong Kong - Stockholm County
Helpful?
Thank JHE
Jerusalem, Israel
Level Contributor
214 reviews
85 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

There are no direct flights from Stockholm to Reykjavik which meant that in our case we went via Oslo (there are also direct flights from Copenhagen). I have never been to such a crowded airport as Oslo (not the fault of SAS). No food was served on any of the flights (a common practice for most airlines on shorter flights,...

More 
Europe Economy Stockholm County - Reykjavik

Helpful?
Thank BasicsTouring
Copenhagen, Denmark
Level Contributor
40 reviews
10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As always, flying SAS is a very smooth experience. The service is correct and polite and flying Economy you don't get a meal, but coffee is always free

Europe Economy Copenhagen - Amsterdam
Helpful?
Thank PatrickMenzies
Charlotte, North Carolina
Level Contributor
23 reviews
11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was our first time flying SAS. We booked this international flight through a travel agent as part of a multi-country trip with other flights and airlines. This particular SAS flight had the best travel times to accommodate our connecting flights on another Star Alliance airline. Our first pleasant surprise when we boarded was our seating in Economy Plus. More...

More 
International Economy Copenhagen - Washington DC

Helpful?
Thank AverageJoeTravels
See travel tips for airlines
“I can truly recommend SAS business class on long haul flights.”
 of 5 stars Ve8, 24 Jul 2016 | Read review
“Try flying another airline.”
 of 5 stars unhappytraveler288, 23 Jul 2016 | Read review
“Fly another airline.”
 of 5 stars unhappytraveler288, 23 Jul 2016 | Read review
“Prepay seating at time of booking”
 of 5 stars PatrickMenzies, 20 Jul 2016 | Read review
“Look for the extra space seats next to the emergency exits. No extra fee”
 of 5 stars 391antonioss, 8 Jul 2016 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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