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SAS


4 of 5 bubbles
2,114 Reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden +46-8-797-4000 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    3.5 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    2.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,114 Reviews from our TripAdvisor Community

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2,114 reviews from our community

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Showing 1,040: English reviews
California
Level Contributor
18 reviews
5 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Our trip to Turkey was a nightmare. They bumped us to another flight and separated us as a family. Not apologetic either. Had to wait in lines for 90+minutes to get us assigned to another flight. Return was complete opposite. Very respectful and doing anything they could to make us happy. Not sure what to give them other than average...

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International Economy San Francisco - Istanbul

Helpful?
Thank 1goodtraveller2
San Francisco, California
Level Contributor
25 reviews
3 of 5 bubbles Reviewed yesterday NEW via mobile

The only plus is non stop service to Copenhagen. Everything else is below average. Seat comfort: Poor Food: Average Entertainment: Average On time departure and Arrival. Check in process is smooth.

International Economy San Francisco - Copenhagen
Helpful?
Thank Grayzine
Epping, United Kingdom
Level Contributor
290 reviews
89 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Flight in 2 stages, changing at Oslo. I thought that 40 minutes might be a bit tight but it went well, bags were transferred automatically. No problem otherwise, free tea / coffee for Economy passengers. Could have a word with Tromso airport - security too slow, queuing on stairs and escalators. Search rather more rigorous than usual - watches etc-...

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Europe Economy Tromso - London

Helpful?
Thank lowryepp
Karlskoga
Level Contributor
103 reviews
31 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

We went out 29th Dec and back 9th Jan, 21 people in total for celebrating our 50th's wedding. One in our group was missing(we had paid for 22) and did not get any deduction on that seat.We know that SAS sold our seat in Miami

International Economy Stockholm County - Miami
Helpful?
Thank Lars H
Brussels, Belgium
Level Contributor
15 reviews
3 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Great flight for this class. Always choose SAS if I can on Economy, good seats with ok legroom in this class (guess the Scandinavians are on the long side?). Good variety in movies and games and meals are also ok for flightmeals. As flightatttendants in SAS to my knowledge has workconditions on the fair side, you get personell that are...

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International Economy New York City - Oslo

Helpful?
Thank Alfaliz
Stockholm, Sweden
Level Contributor
608 reviews
158 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We had a long flight due to strong winds against us. The cabin was brand new. Very nice decor and style. Flat beds 1-2-1. The service was very personal and there is so many choices during meal service. Everything is served buffet style so you can see and choose. Very large screens but not so many good movies. Very good...

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International Business Class Copenhagen - Miami

Helpful?
Thank R_Sweden
Darwin, Northern Territory, Australia
Level Contributor
61 reviews
33 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

very disappointed to arrive late and cold in Bergen without 2 of our bags. It took one hour to give details to the one girl on duty in the customer service area, we were given a number to ring the next day and details taken so they could find the bags. Next day the number went unanswered ALL day despite...

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Europe Economy Reykjavik - Bergen

Helpful?
Thank Erna M
Giessen, Germany
Level Contributor
299 reviews
110 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Flight was full, people came with all the carry on stuff to be checked in normally. Crew had a hard time to sind stow away space. People cannot wait 10-15 minutes at the caroussel for theri luggage. It was sunday so no rush. Flight was ok, a few turbulences only. Coffe/tea and water are free, rst to be paid for....

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Domestic Economy Tromso - Oslo

Helpful?
Thank blueskies15-10
Level Contributor
24 reviews
8 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

I have been so pleasantly surprised by SAS economy +. Only way to travel from now on! The service is excellent, staff great and the overall experience super. Well done and thank you SAS. You have a fan in me!

International Premium Economy Washington DC - Helsinki
Helpful?
Thank Evan S
New York City, New York
Level Contributor
3 reviews
2 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

Non-chalant service, pay for mediocre wine and spirits. Good entertainment system. Tight seating in economy. Easy connection in Copenhagen but even though the transfer time doubled to 1,5h - my luggage was lost and arrived a day later. I heard that this is quite common at this airport - perplexing.

International Economy Newark - Zurich
Helpful?
Thank ursvkaufmann
See travel tips for airlines
“get lots of contact details, not just one, as they are impossible to contact by normal routes”
 of 5 bubbles ErnaM_11, 14 Jan 2017 | Read review
“Avoid paying extra for PLUS category, the difference is minimal”
 of 5 bubbles ursvkaufmann, 13 Jan 2017 | Read review
“Get star alliance gold before you fly!!!”
 of 5 bubbles C7290JYalexw, 12 Jan 2017 | Read review
“Great way to get to Scandinavia. Check prices to Stockholm & Copenhagen. May get a better deal with one or the other.”
 of 5 bubbles JeffreyK102, 11 Jan 2017 | Read review
“If requiring more comfort, do purchase the slightly more expensive seats at the comfort class!”
 of 5 bubbles maanal, 2 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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