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Royal Air Maroc


3,168 reviews
Headquarters: Aeroport de Casablanca-Anfa, Casablanca Morocco +212-3260 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,168 Reviews from our TripAdvisor Community

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3,168 reviews from our community

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Showing 996: English reviews
Washington DC, District of Columbia
Level 3 Contributor
22 reviews
10 helpful votes
Reviewed today
NEW
via mobile

I read many reviews about lost baggage and did not check my bag flying into Morocco (I prefer carry on anyway). However I did check my bag on my return flight and held my breath while checking my bag status on RAM's website often. No problems with my luggage. On my return flight from Marrakech, I had a layover of...

Date of travel: February 2019
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International Economy Washington DC - Marrakech

Helpful?
Thank LostTraveler510
1 review
Reviewed yesterday
NEW

This was the worst experience I've ever had on an airline. Flight got delayed by over 6 hours, which caused us to miss our connecting flight, had to stay the night in Moroccan airport, which had no heat, random stray animals, random soldiers, flickering lights, broken chairs, employees sleeping in random locations and NO ONE cared about customer service. They...

Date of travel: December 2018
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International Economy Rome - Casablanca

Helpful?
Thank Alberto S
Melbourne, Australia
Level 4 Contributor
29 reviews
12 helpful votes
Reviewed yesterday
NEW

Check inwas smooth as was bag drop off, not sure about the second lot of hand luggage checks before you board. Have seen this before but only the odd person, not everyone. Even so the flight was still not delayed by much (10mins). Planes were disgusting, old needed a really good clean. Upon landing everyone clapped.....not sure why? Plane made...

Date of travel: January 2019
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International Economy Casablanca - London

Helpful?
Thank mariacA1830IM
Level 2 Contributor
5 reviews
2 helpful votes
Reviewed 2 days ago
NEW

Booked Montreal to Madrid via Casablanca. Two weeks before departure we each get an email (6 hours apart, same email address) stating that the Casablanca to Madrid leg was cancelled. We were told, however, that we were now booked on an earlier flight to Madrid. The only problem is that the new flight left Casablanca two hours before our flight...

Date of travel: February 2019
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International Economy Montreal - Madrid

Helpful?
Thank Emile S
Caliente, Nevada
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 2 days ago
NEW
via mobile

The flight attendants were very nice and friendly. The planes were clean. I am flying back to Morocco inn April on the same airline

Date of travel: September 2018
International Economy New York City - Casablanca
Helpful?
Thank jrae881
Charlottesville, Virginia
Level 2 Contributor
8 reviews
4 helpful votes
Reviewed 3 days ago
NEW

My first time flying with Royal Air Maroc was a wonderful experience. The plane was exceptionally clean, they aren't stingy with seating space, nice selection of entertainment options, friendly staff, smooth boarding, and take off was on time. Overall very pleasant flight and efficient service.

Date of travel: January 2019
International Economy Washington DC - Casablanca
Helpful?
Thank T_J_MX
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed 4 days ago
NEW
via mobile

For my flights from and to morocco, especially Oujda I always fly with ROYAL AIR MAROC, I like their service.

Date of travel: February 2019
International Economy Oujda - Paris
Helpful?
Thank Souad M
Paris, France
Level 3 Contributor
8 reviews
2 helpful votes
Reviewed 6 days ago
NEW

NEVER EVER CHOICE Royal Air Maroc NEVER Food was bla the ambiant music OMG; sounds like moustiques flying around your head for 8 hours... the conexion gates is kind no logistic and its OK ... no thanks ...

Date of travel: December 2018
International Economy Paris - Sao Paulo
Helpful?
Thank rocchietti
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago
NEW

Great flight for price - it wasn't booked so was able to get a while aisle. Food was great and service was great. No complaints and will use again!

Date of travel: January 2019
International Economy New York City - Casablanca
Helpful?
Thank meeks09
Australia
Level 2 Contributor
5 reviews
Reviewed 1 week ago via mobile

I flew with Royal Air Maroc in a holiday I had saved for for sometime I arrived to check in super early and arrived at my gate in plenty of time Then my flight just disappeared from the screen So began hours and hours of trying to find help Eventually I had to pay for another flight to Marrakech and...

Date of travel: November 2018
More 
International Economy Melbourne - Marrakech

Helpful?
Thank andreaoS8006NJ
See travel tips for airlines
“Pick another airline.”
I2005HValbertos, 18 Feb 2019 | Read review
“take only a long connection, if you need it”
pseudomacario, 3 Feb 2019 | Read review
“Do not take RAM”
emmatracey2019, 1 Feb 2019 | Read review
“go out business if possible”
mamumusa, 29 Jan 2019 | Read review
“if you like confort, security and punctuality use Royal Maroc”
Misael_Munoz, 23 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Royal Air Maroc
Royal Air Maroc (AT) is Morocco's national carrier and the country's largest airline. Founded in 1957, the airline operates from a hub at Casablanca's Mohammed V International Airport (CMN). Marrakesh Menara Airport (RAK), Tangier Ibn Battouta Airport (TNG) and Paris Orly Airport (ORY) are focus cities for Royal Air Maroc. The airline's fleet of 53 planes fly to 94 destinations. These include 15 domestic cities and more than 50 countries across Africa, Europe, the Middle East, Asia and North America. Royal Air Maroc also has codeshare agreements with nine other airlines.
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