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Qatar Airways

35,532 reviews
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar
Overview
4.035,532 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
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About Qatar Airways

Airline Alliance

oneworld
Headquarters: Qatar Airways Tower Airport Road, Doha Qatar

Airline Summary

Qatar Airways (QR) is the flag carrier of Qatar and a member of the oneworld alliance. From its hub at Hamad International Airport (DOH), the airline flies to about 145 destinations spread across all six inhabited continents. Qatar Airways' fleet features planes with two-cabin (Business Class and Economy Class) and three-cabin (First Class, Business Class and Economy Class) configurations. Both Business Class and First Class seats can be converted into beds. For premium class passengers flying from Hamad International Airport, the airline operates the Al Mourjan Business Lounge. A second Qatar Airways lounge can be found at London Heathrow Airport (LHR).
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35532Reviews
14576Photos
100Tips

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Freedom42859611726 wrote a review Today
1 contribution
San Francisco - Doha
International
Qatar’s seat selection option 48 hours prior to boarding would not work at all. It would go through all of the seat selection pages and let you choose the available seats however after pressing the submit button, an error would pop up saying, “Unable to process your selection” and to contact customer service, which I did. Only then the support group also told me they were having trouble assigning me seats and that they would email the airport to reserve them for me. Well, that obviously didn’t work because I ended up losing those and any other options that were previously available. My cousin who tried the same process for a 2 passenger tickets worked just fine. Mine was with 4 passengers and that seems to be the bug. They definitely have the worst IT developers working for them.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Steve S wrote a review Yesterday
4 contributions
Adelaide - Doha
International
This is an overall review but specifically for Brook who checked us in at Adelaide Airport so starting with her. Brook was very bright and friendly and so very pleasant to deal with which really started our journey on an exciting and happy footing. On our journey the attendance did not let us down and our overall flight and experience with Qatar was sensational. Thanks Brook and your smiling happy reception to start us on our way.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adnan H wrote a review Yesterday
1 contribution
Ras Al Khaimah - Toronto
International
We bought ticket 31OCT23 Ras Al Khamimah to TORONT by paying AED5351 and my son flew on 07JAN. Qatar Airways' return flight of 04MAY schedule changed to 06th May e.g. delayed by48 hours and they refunded one way , if we buy one way it will cost more. Such a shame, it is Qatar Airways who changed schedule, we called call centre and also website and they said only they can refund this amount. How Can I buy with AED1921 one way ticket from Toronto to Ras Al Khaimah. Qatar airways should compensate at least to compensate purchase price. Our PNR number was 5C8F3Z
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Date of travel: January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kaesar N wrote a review Yesterday
1 contribution
Beirut - Sao Paulo
International
Terrible customer service. Employees are lacking manners at the airways office. Useless guidance from the doha center.
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Date of travel: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rayyan R wrote a review Yesterday
1 contribution
Montreal - Jeddah
International
recently had a highly disappointing experience with Qatar Airlines due to significant flight delays. The delay was not just a few minutes but extended to several hours, causing immense inconvenience and frustration . The lack of compensation or proper assistance during the delay was unacceptable.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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The only clue I got at checkin desk - 'you need to call your tour operator and ask where your ticket went!'
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Steve S wrote a tip Yesterday
"Make sure you arrive with the right number of bags, stay within your weight allowance and don’t get angry with the staff when you are over"
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Adnan H wrote a tip Yesterday
"We heard a lot of Qatar Airways but due to change of their schedule they just refunded small amount that is not sufficient to buy one way "
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Robert R wrote a tip 14 Mar
"Verify with the airliner that they have actually verified your tickets. My tickets were bought but not verified, and thus been resold."
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Tarte E wrote a tip 14 Mar
"Take an other company "
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GAGAN P wrote a tip 12 Mar
"Over priced airlines"
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Depart
Tue, 2/4
Return
Tue, 9/4
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