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Qantas


15,108 reviews
Headquarters: 10 Bourke Road, Mascot, Botany Bay, New South Wales 02020 Australia 011 61 13 13 13 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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15,108 Reviews from our TripAdvisor Community

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15,108 reviews from our community

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Showing 14,247: English reviews
Palmerston, New Zealand
Level 4 Contributor
27 reviews
3 helpful votes
Reviewed yesterday
NEW

Again, Qantas did not disappoint. Easy self check in at Auckland Airport with friendly staff to assist people. Cabin crew was very helpful, in-flight entertainment (Auckland to Brisbane) was good.

Date of travel: December 2018
Trans-Tasman Economy Auckland - Cairns
Helpful?
Thank claudiarowe
Sydney, Australia
Level 6 Contributor
367 reviews
95 helpful votes
Reviewed yesterday
NEW

Overall experience with Qantas was very good, as we've become accustomed to, from check-in, to in-flight service. Entertainment was excellent, with some great movie options. The only drawback we have (and it happens most of the time) is that Business/Priority baggage doesn't seem to get "priority" at Sydney airport,.

Date of travel: February 2019
Trans-Tasman Business Class Auckland - Sydney
Helpful?
Thank Brian F
Sydney, Australia
Level 6 Contributor
367 reviews
95 helpful votes
Reviewed yesterday
NEW

Overall experience was excellent, from check-in (Business Class desk), the flight, and service on board. We are regular Qantas Business Class travellers, but I have to say that I resent Economy Class passengers continuing to take advantage of using the forward toilet, which quite often gets a bit messy with so much use, and considering the ticket price differential, surely...

Date of travel: January 2019
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Trans-Tasman Business Class Sydney - Auckland

Helpful?
1 Thank Brian F
Walnut Creek, California
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed yesterday
NEW

This was the most comfortable long flight we have ever experienced. The food was great. The service was exceptional, and having a bed to sleep on was life-changing!

Date of travel: January 2019
International Business Class San Francisco - Melbourne
Helpful?
Thank chrispO7079CN
Perth, Australia
2 reviews
Reviewed yesterday
NEW

The flight was slightly late to depart but time was made up in route for an on time arrival. The in flight entertainment worked the entire flight which is good. And the movie selection was modern. The food was ok, a bit more fancy than my taste but seems like most enjoyed what they got. What's wrong with offering a...

Date of travel: February 2019
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Domestic Economy Perth - Melbourne

Helpful?
Thank jeidland
Melbourne, Australia
Level 6 Contributor
117 reviews
139 helpful votes
Reviewed yesterday
NEW

Pretty standard service, food and friendliness. Our original flight and airline changed - so instead of flying Emirates - we had to fly Qantas - so already we were disappointed as Emirates seems to have a much better standard. The on-board entertainment had a good variety of movies - the children seemed to really enjoy what was on offer which...

Date of travel: January 2019
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International Economy Singapore - Melbourne

Helpful?
2 Thank Pip_Y_nz
Level 6 Contributor
128 reviews
41 helpful votes
Reviewed 2 days ago
NEW
via mobile

We flew Qantas domestic from Sydney to Perth and the whole experience was very positive. Good seats... good flight crew... on time... good catering. The only poor element was the business lounge at Sydney which was noisy, crowded and poorly serviced. The Perth lounge is considerably more organised and efficient.

Date of travel: February 2019
Domestic Business Class Sydney - Perth
Helpful?
Thank Q7385UJjonathanc
Worthing, United Kingdom
Level 6 Contributor
99 reviews
44 helpful votes
Reviewed 2 days ago
NEW
via mobile

I have flown three times with Qantas Business in the past month.The final flight was Melbourne to Auckland. Starting with the chauffeur driven car to the airport, to check in, then the business class lounge, to the superb in flight service, I cannot praise Qantas and its staff enough. The in flight staff always address the passenger by name, provide...

Date of travel: January 2019
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International Business Class London - Melbourne

Helpful?
Thank Grant W
Salt Lake City, Utah
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed 2 days ago
NEW

What a great airline! We arrived early from our cruise debark tour. Their kiosk agents went above and beyond to help us early check our luggage. The agents were pleasant. helpful and considerate. Sydney airport is nice. There is ample shopping and food options, restrooms, and lounge seating. Boarding was efficient, the plane was nice, clean, and surprisingly roomy for...

Date of travel: February 2019
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International Economy Sydney - Honolulu

Helpful?
Thank bur2n7
Level 6 Contributor
449 reviews
82 helpful votes
Reviewed 2 days ago
NEW

I took QF56 from LAX to BNE on B787 in Business in January 2019. It was a very good flight, with completely flat seat, pajamas, headphone, and amenities provided. The only thing missing was a bottled water. It seems other passengers received the water, so it must be the oversight of the crew. Departure time was at night, so I...

Date of travel: January 2019
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International Business Class Los Angeles - Brisbane

Helpful?
Thank 950kt
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See travel tips for airlines
“Figure out your awake and sleep strategies for both destinations and stick to them. Drink plenty of water too!”
chrispO7079CN, 19 Feb 2019 | Read review
“Aisle seat no carry-on....make like easy.”
jeidland, 19 Feb 2019 | Read review
“Qantas business class, choose B787 over A380 aircraft.”
950kt, 18 Feb 2019 | Read review
“Try B787 aircraft, instead of A380”
950kt, 18 Feb 2019 | Read review
“If possible take advantage of the chair turning into a bed and try to get some sleep”
beatricew410, 17 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Qantas
Founded in regional Queensland in 1920, Qantas (QF) is one of Australia’s most iconic brands and has played a central role in the development of the Australian and international aviation industry. Today, the Qantas Group is a diverse global aviation business comprising of regional, domestic and international services; Jetstar, the low-cost carrier group as well as Qantas Loyalty, Australia’s largest Frequent Flyer program with more than 12 million members. In total, the Qantas Group operates more than 7,300 flights each week and, together with its codeshare and oneworld partners, offers flights to more than 1000 destinations around the world.

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