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Nok Air

1,535 reviews
Headquarters: 3 Rajanakarn Building 17 Fl., South Sathorn Rd, Bangkok Thailand 10120
Overview
3.51,535 reviews
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About Nok Air
Headquarters: 3 Rajanakarn Building 17 Fl., South Sathorn Rd, Bangkok Thailand 10120

Airline Summary

Nok Air (DD) is a low-cost carrier based in Bangkok. It is a subsidiary of Thai Airways International. From its hub at Don Mueang International Airport (DMK), the airline flies to about 25 destinations across Thailand, as well as other points in Myanmar. The airline's fleet consists entirely of one-cabin (Economy Class) configurations. The airline also operates a joint venture with Scoot Airlines, known as NokScoot, that offers low-cost regional flights from DMK. The airline is a member of the Value Alliance network - a pan-regional low-cost carrier alliance.
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1535Reviews
597Photos
100Tips

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isnakebite wrote a review 19 May
Milton Keynes, United Kingdom759 contributions195 helpful votes
Bangkok - Sakon Nakhon
Domestic
With budget airlines you have to expect there will be problems. In the space of 2 weeks I had 4 domestic flights of which 2 were cancelled and 1 delayed by nearly 2 hours. The first cancellation was quite stressful, 3 days before I flew the midday flight to Sakon Nakhon was cancelled, leaving a very early morning flight or late flight as alternatives. The rebooking system explained that I could book an alternative flight and not need to pay extra but that wasn’t the case. I ended up paying more. I only got the refund of the original ticket price. Reading previous reviews I was concerned I may not get it, but I did within the allotted time specified. So in some respects they may have improved on this. Nok Air were the cheapest for Chang Rai flights. One positive, when paying for a high amount of checked baggage they give you a bottle of drink and a snack on the plane, so it’s one less thing to worry about.
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sherelyn G wrote a review 13 May
1 contribution
Phuket - Bangkok
Domestic
The worst airline ever!!! No to NOK AIR!! Flight was delayed for almost 3 hours and just like that no explanation, no good service provided! Nothing!! Ground staff are just laughing chitchatting without updating the customers. All they say wait wait!
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Traveller wrote a review 9 May
Nairobi, Kenya11 contributions7 helpful votes
Phitsanulok - Bangkok
Domestic
One of my flights were cancelled (Bangkok-Phitsanulok) and I am battling since several weeks to get my money back Several e-mails and they never sent proof that they refunded the money Really annoying Also the 2nd part of my flight was delayed for almost 4 hrs I do not recommend Nok Air to anyone
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Explorer23900644074 wrote a review 1 May
1 contribution
Chiang Rai - Bangkok
Domestic
Absolutely riduclous. Flight got cancelled with no prior notice. They did not even notice if there is any rearragement of a new flight. We have no refunds as well as they said they can't process the refund. This is the email "We regret to inform you that the carrier couldn’t provide a refund for this trip. We did our best to get you your money back, unfortunately it wasn’t possible. This concludes the refund process. We're sorry it took longer than usual. Thank you for your patience and understanding." Absolutely ridiculous and unprofessional at all. Please avoid this airline at all cost.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chartrapee K wrote a review Apr 2024
Bangkok, Thailand2 contributions
Bangkok - Phuket
Domestic
I booked return flight from Don Muang (DMK) to Phuket with Nok Air. The first one was retimed twice and I had to rescheduled the flight so that I would not arrive to Phuket too late at night. For the return flight, it was retimed from 21.10 to 22.40 which was terrible as I may not be able to catch the last MRT for going back home. However, I had no choice, but to travel with them. The worst part was that when I arrived at the airport, the flight was delayed and new departure time is 00.15. We were provided nothing, no food coupon, no water or whatsoever. Extremely not recommend for travellers with fixed schedules especially someone with connecting flight. P.S. I am writing this review at Phuket airport, they finally call for boarding on 00.38. Y Y
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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isnakebite wrote a tip 19 May
"Be prepared for slow boarding as other people attempt to find space for hand luggage. 2 bags allowed but weight & sizes not checked. "
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Dr Wagimin Hoes... S wrote a tip Jan 2024
"1 come 2 hour before, dun be earlier coz they dun open check in counter 2 dun bring any liquid inc mineral water or it will be disposed "
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Pat Sommala wrote a tip Jan 2024
"If choose to use Nokair please make sure you buy it online, do not buy from the counter; especially if you are a foreigner w/extra bags. "
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ferenzliszt wrote a tip Jan 2024
"Just don’t book"
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Phil S wrote a tip Dec 2023
"If you’re Caucasian or have lighter/fairer skin, skip this airline entirely and go elsewhere. Even if you pay a little more, you’ll be glad."
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ReturnOne-WayMulti-city
Depart
Tue, 4/6
Return
Tue, 11/6
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1, Economy