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Malaysia Airlines


3.5 of 5 stars
31 Reviews
Headquarters: 3/F, Admin Bldg 1, MAS Complex Sultan Abdul Aziz Shah Airport, 47200 +60-1-300-88-3000 Website

TripAdvisor Reviewer Highlights

Read all 31 reviews
Visitor rating
  • 6
    Excellent
  • 7
    Very good
  • 13
    Average
  • 4
    Poor
  • 1
    Terrible
Great Flight

I have flown with Malaysian Airlines many times over the years and always found them reliable, no... read more

4 of 5 starsReviewed today
Debbie S
,
South Perth, Australia
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    3 of 5 stars
    Onboard Experience
  • 3.5 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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31 Reviews from our TripAdvisor Community

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31 reviews from our community

Date | Rating
  • English first
  • Any
English first
South Perth, Australia
Level Contributor
11 reviews
4 of 5 stars Reviewed today NEW

I have flown with Malaysian Airlines many times over the years and always found them reliable, no dramas, food is okay, good selection of movies. The staff are not friendly however when you request anything they always oblige.

International Economy
Helpful?
Thank Debbie S
Lichfield
Level Contributor
75 reviews
189 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent airline - plane clean, new and well equipped. Seat good pitch with plenty of space Service excellent - very attentive Food good and free drinks throughout

International Economy
Helpful?
Thank bonnpritch
County Cork, Ireland
Level Contributor
37 reviews
3 helpful votes
3 of 5 stars Reviewed yesterday NEW

use Malaysian Airline because of the price, despite of not so good reviews and tragic lost of passengers. Crew are not nice, rude and speak little English. I can say toilet and space were clean. This will be your last choice if no other airline provide affordable ticket.

International Economy
Helpful?
Thank Rama D
New Delhi, India
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I flew Malaysia Airlines 4 times in a week in my to and fro flight. It is a decent airline at the price offered . However, I faced difficulties which i wish to highlight as a scope of improvement for airlines. 1. The flight delayed twice while going from Kuala Lumpur to Darwin and Darwin to Kuala Lumpur. Though New...

More  International Economy

Helpful?
Thank SunnyS2212
india
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 days ago NEW

It was OK Flight, most important The flight got some technical problem in Malaysia, but staff was not ready to tell when the problem with sort it out. overall the flight is ok.

Southeast Asia Economy
Helpful?
Thank Jatz D
Hyderabad, India
Level Contributor
18 reviews
12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The flight was average and quite expensive , thai airways is a much better option . The crew was also rude.

Southeast Asia Economy
Helpful?
1 Thank nkur84
Metro Manila, Philippines
Level Contributor
57 reviews
24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The first thing that made Malaysia Airlines one of my favorite airlines was cleanness. I flew with an 737 from Manila to Kuala Lumpur and back. The aircraft was in a real good condition, clean and seats were comfortable enough for 3 and half hours fly. Food was excellent, and even ground services were perfect.

Southeast Asia Economy
Helpful?
Thank Baabak N
Koror Island, Palau
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

LIES and more lies. I carry a lot of baggage. Be ware of anything over 50lbs. Have lots of cash on you. I had a translator all the airport, we identified credit cards where taken. NO, No No.... The check in guy on duty could not take a credit card, only cash. Eventually I was running through the airport trying...

More  Southeast Asia Economy

Helpful?
Thank Craig T
Guam
Level Contributor
13 reviews
39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The aircraft was carrying seafood cargo that leads a very strong smell. Interior need an uplift. The crew service was superb. Friendly, pleasant and outgoing. Food had great portion and not bad. Kids meal were creative and adequate.

Southeast Asia Economy
Helpful?
Thank MaySpecial
Belo Horizonte, MG
Level Contributor
297 reviews
1,233 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My experience with Malaysia Airlines was only on a short haul flight from Phuket (HKT) to Kuala Lumpur (KUL). Check-in was easy and fast. The plane was a brand new Boeing 737-800. Flight attendants were very polite and willing to help. Flight took off and landed on time. A light meal of good quality was served. KLIA handled very well...

More  Southeast Asia Business Class

Helpful?
Thank Orlando_Vaz_Neto
About Malaysia Airlines
The flag carrier of the country of Malaysia, Malaysia Airlines (MH) flies non-stop to about 60 destinations. These include points within Malaysia, as well as international destinations in Asia, Australia, Europe, the Middle East and New Zealand. The airline's fleet features aircraft with three-cabin (First Class, Business Class and Economy Class) and two-cabin (Business Class and Economy Class) configurations. Malaysia Airlines operates two primary hubs at Kuala Lumpur International Airport (KUL) and Kota Kinabalu International Airport (BKI), as well as a secondary hub at Kuching International Airport (KIA). The airline is part of the oneworld alliance, and also has codeshare agreements with about 30 other carriers.
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