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Korean Air


3,491 reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea 011 82 1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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3,491 Reviews from our TripAdvisor Community

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3,491 reviews from our community

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Showing 2,008: English reviews
Houston, United States
Level 5 Contributor
68 reviews
10 helpful votes
Reviewed yesterday
NEW

I've also flown business class with United, China Air, and Lufthansa. I'd rate Korean Air above United and China Air (which was easily the worst of the 4). Only Lufthansa offered better cabin experience and menu. Movie selection was OK - not as 'rich' as with United but, unlike United, there were a few movies worth watching. Also unlike United,...

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International Business Class Seoul - Los Angeles

Helpful?
Thank gottohavecoffee
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

Check-in was very smooth, flight was excellent, very comfortable seat, good service and nice staff. :)

North Asia Economy Tokyo - Seoul
Helpful?
Thank Laura K
Level 5 Contributor
70 reviews
15 helpful votes
Reviewed 2 days ago
NEW
via mobile

There is no way around it - it takes forever to fly to Korea. But Korean Air did everything they could to make the flight more comfortable - even in the economy section. The flight crew was attentive, the 2 meals we received (Yes - meals) were very good, and the flight attendants were always helping someone - even grabbing...

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International Economy Chicago - Seoul

Helpful?
Thank Mark B
Ulaanbaatar, Mongolia
Level 4 Contributor
21 reviews
15 helpful votes
Reviewed 2 days ago
NEW

Despite a very long layover of 20 hours at Incheon (arriving from ULN at 2120 hrs and departing at 1700 hrs the following evening), the ICN airport has good facilities, including reasonably good free beds to get some sleep, if you can grab one that's empty and if you can tolerate the loud mouth transit travellers who refuse to shut...

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Southeast Asia Economy Ulaanbaatar - Vientiane

Helpful?
Thank transkript
Tauranga, New Zealand
Level 4 Contributor
30 reviews
5 helpful votes
Reviewed 2 days ago
NEW

A nice flight that left on time. Friendly and efficient service. One thing that you need to be aware of is the audio socket used for viewing movies etc. is not a standard two same length pin setup. One pin is shorter than the other which means I could not use my Bose headphones adapter, so could not use my...

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International Business Class Seoul - Auckland

Helpful?
Thank holmanp
1 review
1 helpful vote
Reviewed 2 days ago
NEW

My connecting flight with Korean Air to Ulaanbaatar, Mongolia was canceled yesterday (Sep 19, 2018) due to the weather condition at the destination. Today it was canceled again (Sep 20, 2018). I am the airport for 24h so far and expected to wait another 24h as I write this review at 4:38pm on Sep 20th, 2018. I talked to the...

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Asia Economy Bangkok - Ulaanbaatar

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1 Thank ErdenechimegA1
1 review
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

My flight by Korean Air was a cancelled due to the weather conditions. It is already 38 hours I am staying at the Incheon airport without any food voucher and accommodation. It is uncertain if the flight will take off tomorrow. Korean Air terminal 2 manager said the company has no provisions of food and accommodation. Korean Air has NO...

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North Asia Economy Sokcho - Ulanhot

Helpful?
1 Thank Anka B
Marseille, France
Level 6 Contributor
130 reviews
40 helpful votes
Reviewed 3 days ago
NEW

Always perfect service with a smile. Flights on time, food better than average in the air. Seats as confortable as possible.

International Economy Paris - Nadi
Helpful?
Thank simonne_13
Ontario, Canada
Level 3 Contributor
9 reviews
9 helpful votes
Reviewed 3 days ago
NEW
via mobile

Actually travelled in Feb 2017. First time with Korean Air, and longest flight duration I had been on. Very impressed with service, timeliness, meals, etc. Will be my preferred airline, for future trips.

International Economy Toronto - Bangkok
Helpful?
Thank s p
Level 2 Contributor
9 reviews
2 helpful votes
Reviewed 3 days ago
NEW

The flight was delayed due to technical reason. The plane took off i think more than 60 minutes late from schedule. Waited for quite long after boarding. The food was OK. The flight attendant was nice, but not all of them were nice. Great IFE, comfortable seat and legroom, they gave us a pair of slipper for use during the...

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Southeast Asia Economy Seoul - Jakarta

Helpful?
Thank Dwi P
See travel tips for airlines
“Carry along a few snacks and some drinking water on a Jin Air flight.”
transkript, 20 Sep 2018 | Read review
“Find somewhere to leave bags and spend the day on the strip (late night flight!)”
AndyK61, 18 Sep 2018 | Read review
“you cant easily do a online check in”
Zhabrina, 18 Sep 2018 | Read review
“We have the TSA Pre-check number so it speeds up the check in process. Works good. Worth the money to buy.”
captblythe2016, 18 Sep 2018 | Read review
“go for a window seat as longer pod”
scubatraveller12, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).

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