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Korean Air


2,424 Reviews
Headquarters: Korean Air Operations Center 1370 Gonghang-Dong, Seoul 157712 South Korea +82-1588-2001 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,424 Reviews from our TripAdvisor Community

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2,424 reviews from our community

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Showing 1,351: English reviews
Cleveland, Ohio
Level 6 Contributor
170 reviews
50 helpful votes
Reviewed yesterday
NEW
via mobile

Lie flat seats good-I slept soundly for 8 hours Food good Service exceptional When I woke up long after the dinner service a stewardess came by and asked if I was hungry and prepared dinner for me When I went to the toilet a stewardess pointed the way and even opened the door for me A request for water wine...

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International Business Class Seoul - Atlanta

Helpful?
Thank rsegraves
Maplewood, New Jersey
Level 4 Contributor
32 reviews
5 helpful votes
Reviewed yesterday
NEW

Very friendly and competent crew, you get slippers, a toothbrush/paste, a warm towel upon waking, two included meals with wine, real silverware and glass. The bathrooms are cleaned during the flight so they are always fresh.

International Economy New York City - Bangkok
Helpful?
Thank firebirdinc
Istanbul, Turkey
Level 5 Contributor
39 reviews
10 helpful votes
Reviewed 2 days ago
NEW

Really nothing much to complain but the crew pays attention sometimes and sometimes they try to not see if something not allowed to be done is done, The service is perfect, The flight was comfortable enough

International Economy Istanbul - Osaka
Helpful?
Thank Ferhat04
Osaka, Japan
Level 6 Contributor
116 reviews
18 helpful votes
Reviewed 2 days ago
NEW
via mobile

After not having taken Korean for over 10 years, we were rather disappointed with all the delays. We had to run to the gate to get our connection from Incheon to LA and our flight from LA to Incheon was delayed by 3 hours so we missed our connection from Incheon to Osaka. They put us up at The Grand...

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International Economy Los Angeles - Osaka

Helpful?
Thank Melinda G
New City, New York
Level 4 Contributor
25 reviews
9 helpful votes
Reviewed 2 days ago
NEW

Korean Air was a pleasure to fly! The flight attendants were extremely friendly, the seats were relatively spacious, and it made our nearly 24-hour total trip (between 2 flights) comfortable.

International Economy New York City - Hanoi
Helpful?
Thank danny492
Barnstaple, United Kingdom
Level 3 Contributor
22 reviews
9 helpful votes
Reviewed 3 days ago
NEW

A 4 leg journey return from London to Sydney, via Incheon, South Korea, in Business Class. Check in at LHR was quick & easy, but dont bother with the fast track security, very slow, staff more interested in chatting to each other, Sky Lounge, nice, not busy, food average. Boarding was disorganised and caotic, the same all the way through...

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International Business Class London - Sydney

Helpful?
Thank steven t
Denver, Colorado
Level 2 Contributor
4 reviews
6 helpful votes
Reviewed 4 days ago
NEW

We were very pleased with our flight. There were 2 delays on the return trip home, but luckily we had long layovers anyway so it did not impact our overall trip. I would fly with them again.

International Economy Denver - Chiang Mai
Helpful?
Thank Cynde A
Clifton, Virginia
Level 6 Contributor
275 reviews
131 helpful votes
Reviewed 5 days ago
NEW

As one who thinks most airlines are bad, this one is pretty good. The people nice, the food decent, the seats reasonably comfortable in economy. Ran on time. Even had a decent entertainment selection. Would fly again.

International Economy Washington DC - Bangkok
Helpful?
Thank Pjay99
Sydney, Australia
Level 5 Contributor
62 reviews
10 helpful votes
Reviewed 5 days ago
NEW

My husband and I recently took 6 flights with Korean Air. Of those, only 1 was not delayed. One delay was over 6 hours. Korean Air came recommended by multiple friends and their in flight service was great however if you need to make connections or have certain times/dates you need to arrive I wouldn't recommend them. I personally won't...

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International Business Class Sydney - New York City

Helpful?
Thank Sally156
mims florida
Level 6 Contributor
887 reviews
617 helpful votes
Reviewed 5 days ago
NEW

We travelled Dubai to Korea, Then on to Hawaii. Excellent check in, lounges, comfort ,served kir royale in Biz (beat your heart out BA who serve in First).

International Business Class Dubai - Honolulu
Helpful?
Thank gwgMimsFlorida
See travel tips for airlines
“To trvaveller with baby ; You should call one day before your flight to let them know arrange a seat possible to travel with baby”
Ferhat04, 16 Jan 2018 | Read review
“Have patience boarding”
stevent967, 15 Jan 2018 | Read review
“Layovers are okay. Builds in a cushion if there is a delay.”
844cyndea, 14 Jan 2018 | Read review
“Best to choose your seat when booking the flights if you can.”
sam107, 12 Jan 2018 | Read review
“I had no tips, I was flying blind so to speak and was loving it.”
453danellem, 10 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About Korean Air
As the flag carrier of South Korean, Korean Air (KE) is the country's largest airline. Based in Seoul, the airline flies non-stop to 20 domestic destinations and about 100 international destinations across Asia, Australia, Africa, Europe, North America and South America. The airline, which is part of the SkyTeam alliance, also has codeshare agreements with about 40 airlines. Its fleet consists of planes with two-cabin (Prestige Class, which is its version of Business Class, and Economy Class) and three-cabin (First Class, Prestige Class and Economy Class) configurations. Korean Air has hubs at Seoul Gimpo International Airport (GMP) and Seoul Incheon International Airport (ICN).
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