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KLM Royal Dutch Airlines


4 of 5 bubbles
7,362 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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7,362 Reviews from our TripAdvisor Community

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7,362 reviews from our community

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Showing 3,194: English reviews
The Hague, The Netherlands
Level Contributor
1,323 reviews
641 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

This review covers a return business class flight to Kuwait from Amsterdam, leaving February 12th (direct) and returning February 14th (via Dammam in Saudi Arabia). The KL415 flies little circles Amsterdam-Kuwait-Dammam-Amsterdam. An efficient way to be able to keep those routes open with a wide body plane like the Airbus A330 used here. On the outbound flight we still had...

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International Business Class Amsterdam - Kuwait City

Helpful?
Thank Hermes_NL
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London, United Kingdom
Level Contributor
7 reviews
3 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

Took 2 days before we finally flew out of Bristol because of the incompetence of the staff in Barcelona - there is no service desk at Bristol and the check in staff have to deal with all queries. There was a query on our flight because of making a payment which had not gone through online so the check in...

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International Economy Blountville - Jakarta

Helpful?
Thank Jay641
Level Contributor
10 reviews
1 helpful vote
4 of 5 bubbles Reviewed 2 days ago NEW

Not that expensive, lots of TV channels, nice staff, good enough seats. Its above average, but not amazing. 6/10, would fly again. Schipol is a Schithol, though.

International Economy Manchester - Doha
Helpful?
Thank WhirlDLeewise
Bali
Level Contributor
24 reviews
4 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Friendly Service- Check In an onboard. Quick on time flight! Good food and drink quality and service.

Southeast Asia Economy Denpasar - Singapore
Helpful?
Thank PJbig
Constanta, Romania
Level Contributor
8 reviews
4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

KLM is one of the best companies in Europe .In the future expect to buy new aircraft models. We expect new integrated technologies.

International Economy Bucharest - Aruba
Helpful?
1 Thank Chelaru G
Canberra, Australian Capital Territory, Australia
Level Contributor
12 reviews
8 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

A very good low cost airline. The staff were super friendly, the only advice I would give is DON'T sit in the seat next to the toilet :-(

Europe Economy Helsinki - Amsterdam
Helpful?
Thank Phillip S
Rio de Janeiro, RJ
Level Contributor
16 reviews
3 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Very good services and entertainment. New and comfortable airplane.Unfortunately, the checkin was a little mess

International Economy Amsterdam - Rio de Janeiro
Helpful?
1 Thank Luiz A
Baarn, The Netherlands
Level Contributor
149 reviews
81 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Direct flight to Miami with on both trips excellent Dutch staff. Normal, funny, professional, relaxed. On the trip back home there was a delay of a few hours. Captain arrived and spoke to the passengers with more information.He went into the plane and some of the crew members stayed behind. The walked towards the passengers and asked whether they had...

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International Economy Amsterdam - Miami

Helpful?
1 Thank MrCanada
Level Contributor
12 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Had a fantastic trip ... they took care of my dietary needs after a major surgery. Very accommodating, comfortable and restful flight.

International Economy Atlanta - New Delhi
Helpful?
Thank Kiran B
Skagen, Danmark
Level Contributor
68 reviews
34 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Always a pleasure flying KLM. Especially in their new 777. Great working entertainment system with good screens - sound could be improved. However on this flight the aircondition was out of order - very cold and our seat lights did not work - small things. Very friendly stewardesses, good service, nice drinks.

International Economy Aalborg - Bangkok
Helpful?
Thank Claus B
See travel tips for airlines
“Make sure you go to the bathroom prior to boarding”
 of 5 bubbles PhillipS466, 17 Feb 2017 | Read review
“arrive early to check in if looking for window or seats together.”
 of 5 bubbles L5687EJdavidr, 16 Feb 2017 | Read review
“ask for best seat available. The extra comfort seats are good value too.”
 of 5 bubbles janiceoak, 15 Feb 2017 | Read review
“Best for long distance flights”
 of 5 bubbles Halina_GP, 15 Feb 2017 | Read review
“Try be your in time.”
 of 5 bubbles M2559EGgeorgep, 15 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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