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KLM Royal Dutch Airlines

4 of 5 stars
1,739 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 808
  • 578
    Very good
  • 209
  • 76
  • 68
Great service during trip during the day

I just came back from London in a day flight and I have enjoyed much more than a night flight. The... read more

4 of 5 starsReviewed 4 days ago
Sao Paulo
Rating summary
  • 3.5 of 5 stars
    3.5 of 5 stars
    Seat Comfort
  • 4.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 4 of 5 stars
    4 of 5 stars
    Check-in and Boarding
  • 4 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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1,739 Reviews from our TripAdvisor Community

Write a Review

1,739 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
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  • Indonesian first
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  • Japanese first
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  • Slovak first
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  • Any
English first
Winnipeg, Canada
Level Contributor
29 reviews
10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Love flying KLM! Always fly KLM to Africa as they have fantastic connections through Amsterdam. This time we flew through Amsterdam and Kigali to Kampala Uganda. Everything on time with friendly, happy service. Love the snacks they have available in the rear of the plane at all times during the flight. No cranky staff to be found here.

International Economy Calgary - Amsterdam
Thank JohnvanHoudt
1 review
5 of 5 stars Reviewed 3 days ago NEW

I had never flowing before with KLM but they'll be the first airline I will look for in the future. From the friendly check-in staff to the cabin crew made my trip first class. Nothing on board was a hassle to them. Thank you for a brilliant trip both ways.

Europe Economy Dublin - Nice
Thank Michael C
Friedrichshafen, Germany
Level Contributor
16 reviews
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

They have good service, we decided to pay a little extra for more comfortable seats and it did work, a little more leg room and right near the exit, I thought the price was too high, but I also understand that it's summer and that elevates prices. The stewardess were really nice and accommodating, so service was great!

International Economy Mexico City - Zurich
Thank izzynoir
Dewsbury, United Kingdom
Level Contributor
14 reviews
8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent service - food on both legs of the journey to and from Amsterdam. Flight attendants more than happy to help and one even remembered us from the outbound flight and asked how our trip had been!

Europe Economy Leeds - Amsterdam
Thank Charlie-faye
Nairobi, Kenya
Level Contributor
24 reviews
7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I take this route from New York to Nairobi just about every 6 to 8 weeks and I just love this airline. This is the only airline that I will actually eat a meal on. The food is really very good, and on long flights you get a sweet ice-cream surprise. For aggressive travelers don't expect KLM to let you...

International Economy New York City - Nairobi

Thank Robyn G
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

We vlogen met een groep van Kras en boekten een Comfort class en dat was heerlijk op de heenweg we zaten met z'n tweeen naast elkaar. Dat is best leuk en daar hebben we dan ook wel wat extra geld voor over . Hoewel er ook mensen met z,n tweeen zaten die niets hadden bijbetaald.Maar op de terugweg was het...

International Economy Amsterdam - Vancouver

Thank thmulder
Sao Paulo
Level Contributor
10 reviews
2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just came back from London in a day flight and I have enjoyed much more than a night flight. The service of KLM its was very good and I really recommend flying with this company. If you get the plane at London at 6h30am, you arrive in Amesterda at 9h00 am (local time) and take the plane to Brazil...

International Economy London - Sao Paulo

Thank claubrasileira
Level Contributor
13 reviews
3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My kids love travelling via KLM. We paid an economy rate, but the service and experience is so much more. My kids specifically loved the inflight entertainment (movies and games) that were available.

Southeast Asia Economy Singapore - Balikpapan
Thank Niña P
Level Contributor
6 reviews
1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Flew with my husband and adult daughter! We flew comfort class, and really enjoyed the crew! They where very polite and informative. First time I had flown to Holland!

International Business Class Los Angeles - Amsterdam
1 Thank Peggy T
Turku, Finland
Level Contributor
17 reviews
1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I cannot say I've used KLM often, but they dealt with an overbooking situation with us so well, that they deserve their five stars. I know overbooking is not uncommon, but their compensations and the way they dealt with us was outstanding - I wasn't one bit sad that we missed our connection flight. The planes and the service on...

Europe Economy Amsterdam - Lisbon

Thank sinappina
See travel tips for airlines
“KLM flights have very tight seats. Upgrade if possible.”
 of 5 stars RobynGianni, 25 Jul 2016 | Read review
“Flying to Europe, do pack light. We over packed!”
 of 5 stars 248peggyt, 25 Jul 2016 | Read review
“Try to avoid talking to cabin crew, they will give you attitude for every little thing asked.”
 of 5 stars 135alexp, 25 Jul 2016 | Read review
“No Comment”
 of 5 stars BrianB321, 24 Jul 2016 | Read review
“No Comment”
 of 5 stars BrianB321, 24 Jul 2016 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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