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KLM Royal Dutch Airlines


4 of 5 stars
63 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP +31-20-474-7747 Website

TripAdvisor Reviewer Highlights

Read all 63 reviews
Visitor rating
  • 27
    Excellent
  • 20
    Very good
  • 9
    Average
  • 6
    Poor
  • 1
    Terrible
Fine - not outstanding but reliably comfortable

Perfectly good - not outstanding, not superlative in any way, but fine. Food good, drinks same... read more

4 of 5 starsReviewed today
shaggyd0g1
,
Glencoe, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    4 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
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63 Reviews from our TripAdvisor Community

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63 reviews from our community

Date | Rating
  • Dutch first
  • English first
  • French first
  • Spanish first
  • Any
English first
Guadalajara, Mexico
Level Contributor
9 reviews
5 of 5 stars Reviewed today NEW

Been flying with KLM since 2011, since its the only affordable airline for 4 of us to travel all the way to the other side of the world. Since we got around 8 hours lay over in AMS, we decided to break the trip and stay in Ams a few days before heading to Indonesia. The plane from MEX to...

More  International Economy

Helpful?
Thank britoin
East Riding of Yorkshire, United Kingdom
Level Contributor
106 reviews
38 helpful votes
5 of 5 stars Reviewed today NEW

Being a regular flier with KLM,find them very efficient and helpful. Flying from Humberside makes it easier than travelling to other Northern UK Airports. Had some queries regarding transfers and they were well informed and helpful.

International Business Class
Helpful?
Thank Peter B
Bergen op Zoom, The Netherlands
Level Contributor
34 reviews
10 helpful votes
2 of 5 stars Reviewed today NEW

KLM is continuing to dress down their service. Minimum staff on board, you pay for everything on board in narrow seats with minimum leg space. On top of this, additional luggage checked in will cost you an extra € 120,- . Result is that everyone takes their luggage on board, resulting in request to check in your luggage at the...

More  Europe Economy

Helpful?
Thank Hans v
Tokyo, Japan
Level Contributor
5 reviews
5 of 5 stars Reviewed today NEW

I missed my Helsinki to Geneva connection via Finnair and the Finnair transfer agent worked to get me to Geneva via KLM. I was surprised that for both legs of the trip (Helsinki to Amsterdam, Amsterdam to Geneva) that snacks were provided. Pretty good yummy snacks! I was on the aisle seat and my boss sat by the window. He...

More  Europe Economy

Helpful?
Thank HarumphSezMoi
Glencoe, United Kingdom
Level Contributor
55 reviews
3 helpful votes
4 of 5 stars Reviewed today NEW

Perfectly good - not outstanding, not superlative in any way, but fine. Food good, drinks same, staff friendly and polite, schedule adhered to (reasonably). I'd have said they were very good until they were completely outclassed on a regular basis by BA. A reliable and pleasant airline - use with confidence.

International Economy
Helpful?
Thank shaggyd0g1
Prague, Czech Republic
Level Contributor
24 reviews
1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I have been travelling back home (Peru) on KLM for the last 6 years and have also used another airline but KLM has the best service to South America, good schedules, good in-flight service, easy and fast boarding. It is very easy to book in, check in and check your flight status on line or on your application. They could...

More  International Economy

Helpful?
Thank PieroB1975
Aberdeen, United Kingdom
Level Contributor
96 reviews
12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I paid the extra money for premium economy and it was well worth it for the extra leg room and space plus being seated at the front if the plane made connections easier. Cost was approx £50 each way

International Economy
Helpful?
Thank gary s
Kingston, Canada
Level Contributor
42 reviews
30 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have flown many airlines but this is the first review on am doing for one. The flights overall were comfortable and on time. Meals along with alcoholic drinks were included at no charge which is nice nowadays. I definitely would fly with them again.

International Economy
Helpful?
Thank Cancun61
Bern
Level Contributor
5 reviews
1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I believe KLM may be the airline I have travelled most on, that is, from/to Accra, Amsterdam, London, New York, Brussels, Geneva, Zurich, etc. Great pilots, friendly on-board crew, good food, entertainment, and on-board Duty-Free Shopping. KLM flies modern and clean aircraft. For the first time, KLM faithfully and professionally delivered my unaccompanied under-age son on inter-continental flights through their...

More  International Economy

Helpful?
1 Thank Emmanuel A
Ciudad Vieja, Guatemala
Level Contributor
29 reviews
1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I have been travelling with KLM for the past 22 years and must say they outsmart many other airlines for comfort and friendliness. I am disabled and therefore always need help. They allow me to get on first and they help me to come out last. Always friendly and always with a smile.

International Economy
Helpful?
Thank 651jeff
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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