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KLM Royal Dutch Airlines

4 of 5 bubbles
6,139 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2683
  • 2222
    Very good
  • 746
  • 271
  • 217
One of the most enjoyable flights of my life

On boarding a smiling purser and senior attendant greeted every passenger with a genuine warmth... read more

4 of 5 bubblesReviewed 2 days ago
Paul W
Sydney, Australia
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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6,139 Reviews from our TripAdvisor Community

Write a Review

6,139 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
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  • German first
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English first
Hong Kong, China
Level Contributor
5,023 reviews
10,854 helpful votes
2 of 5 bubbles Reviewed yesterday NEW

Experienced a disappointing return flight from Amsterdam to Hong Kong with KLM recently. Check-in at Schiphol Airport was perfectly fine, flight departure was also timely. Legroom was ok, seat comfort wasn't great, a rather snug fit for three men in a single row. It was a challenge for each of us to eat our meals as our arms were constantly...

International Economy Amsterdam - Hong Kong

Thank BradJill
Calgary, Canada
Level Contributor
9 reviews
1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

I flew with KLM for the first time to Amsterdam to run the Amsterdam Marathon. When booking my seat online, I chose a bulkhead seat for the extra legroom. When I boarded the plane, I was asked if I wanted to change seats to accommodate a family who wanted to sit together. I agreed, and the wonderful flight attendant upgraded...

International Economy Calgary - Amsterdam

Thank cvigna
Level Contributor
134 reviews
81 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

I understand the airlines reserve the right to change equipment. But that should not apply to taking away lieflat bed seats and replacing them with old equipment, angled seats. For an angled seat, I'd choose to sit in economy comfort (free to me as a Diamond member) and save $4000 for myself and my husband. I couldn't love Delta more,...

International Business Class Toronto - New Delhi

Thank parryaftab
Calgary, Canada
Level Contributor
105 reviews
5 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

In the past years, I used to travel and prefer another airline. But for the last two years KLM has become my fight home and back to the Mid East. I love the stop over and the connectivity it provides me..very comfortable...the stopover in Amsterdam is lovely. Enjoyed it every time...the bustling Schiphol can be a great cultural exposure to...

International Economy Dammam - Calgary

Thank Vajeed A
London, United Kingdom
Level Contributor
20 reviews
5 helpful votes
3 of 5 bubbles Reviewed yesterday NEW

Check-in staff and cabin crew helpful and friendly. Plenty of legroom and good service. Would use again.

Europe Business Class Kristiansand - Amsterdam
Review collected in partnership with Windows 10 app

Thank rhes07932
Sydney, Australia
Level Contributor
21 reviews
6 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

On boarding a smiling purser and senior attendant greeted every passenger with a genuine warmth. Both had great personalities and senses of humour...you could really see they enjoyed their job. Before take off the Captain spoke to passengers, not from the flight deck, but standing in the aisle with a microphone in his hand...have never experienced this in all my...

Europe Business Class Stockholm County - Amsterdam

Thank Paul W
Glasgow, United Kingdom
Level Contributor
22 reviews
11 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

First time flying with KLM. Flight on time, air crew helpful and very friendly. Pleasantly surprised to get tea/coffee/refreshments and snack served during flight (with no extra to pay).

Europe Economy Glasgow - Amsterdam
Thank Pat D
Criciuma, SC
Level Contributor
38 reviews
4 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Actually there is nothing special to report about flying with KLM. It is a professional airline with a professional service!!! The staff - on the ground as well as in the cabin - is friendly and efficient. The prices and the services are offered on a highly competitive market - so the quality is good but not exceptional - a...

Europe Economy Dusseldorf - Aberdeen

Thank Hans S
Gent, Belgium
Level Contributor
4 reviews
2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

good thing about KLM is that you can reserve your seat well in advance (in most cases, being a freequent flyer helps) and can getting boarding pass 30 h before flying; personnel has clearly been trained which in other companies's cases is not, well, the case.. food is usually straignt (above basic, not too special, but OK); drinks are amply...

International Economy Amsterdam - Panama City

Thank Patrick V
Luxembourg City, Luxembourg
5 reviews
3 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW

On our way back from Bangkok, my 2-year old daughter, my wife and I took KLM from Thailand to the Netherlands, then from there to Luxembourg in 2 different flights. This is my review of the Bangkok-Amsterdam flight in a Boeing 777 That wasn't fun! The flight was long (not the company's fault, obviously), but KLM just made it feel...

International Economy Bangkok - Amsterdam

Thank Thomas H
See travel tips for airlines
“Just relate to the crew”
 of 5 bubbles PaulW417, 18 Oct 2016 | Read review
“make use of services offered when boarding electronically”
 of 5 bubbles 151patrickv, 18 Oct 2016 | Read review
“Choose a seat by the emergency exit door mid way down the plane for extra legroom.”
 of 5 bubbles 616CharlesH, 18 Oct 2016 | Read review
“I recommend paying the extra for either an exit seat or economy comfort chair , it's worth it on long hauls.”
 of 5 bubbles Migabi, 17 Oct 2016 | Read review
“Avoid Schipol Airport.”
 of 5 bubbles JSP92, 17 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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View from Window (115)
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Food and Drink (142)
Onboard Feature (40)
Cabin (54)
Airline Lounge (22)
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