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KLM Royal Dutch Airlines


14,307 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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14,307 Reviews from our TripAdvisor Community

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14,307 reviews from our community

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Showing 6,624: English reviews
Gold Coast, Australia
Level 6 Contributor
258 reviews
185 helpful votes
Reviewed yesterday
NEW

We had plenty of leg room and large seats. The staff were excellent and the meals were fine. In the premium economy area, there were only two seats on each side of the aisle, so it was easy to move around, and there was plenty of space to put small bags and belongings beside the seats. We departed and landed...

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International Economy Brisbane - Seoul

Helpful?
Thank Salty2010
The Hague, The Netherlands
Level 5 Contributor
48 reviews
25 helpful votes
Reviewed yesterday
NEW

At no time when booking this flight from Amsterdam to Bali was it mentioned by KLM that there would be a stopover at Singapore. During the stopover all passengers must disembark and go again through a security search again as if it did not happen in Amsterdam. As usual no liquids above 1 liter in 100 mls containers may be...

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International Economy Amsterdam - Denpasar

Helpful?
Thank Mozabit
Houston, Texas
Level 6 Contributor
145 reviews
55 helpful votes
Reviewed yesterday
NEW

The flight was fine with a very professional crew. One upsetting practice that they have is wanting to "check" carry on suitcases as passengers board.I had a very small carry on suitcase and the agent checking boarding passes asked my destination and immediately took my bag and put a check in tag on it!!! After I sat down, numerous passengers...

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Europe Economy Alicante - Amsterdam

Helpful?
Thank Luv2Fly2Madrid3
Vicenza, Italy
Level 5 Contributor
44 reviews
18 helpful votes
Reviewed yesterday
NEW

We booked a last minute flight out of Venice one long weekend a few weeks ago on our trip to Madrid. Much to our surprise, both legs of our flight from Venice to Madrid via Amsterdam and back were just fantastic. Although there were patches of turbulence throughout both flights, but the one we pay close attention to were the...

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Europe Economy Venice - Madrid

Helpful?
Thank vamori2016
Houston, Texas
Level 6 Contributor
145 reviews
55 helpful votes
Reviewed yesterday
NEW

I was amazed at how KLM boarded this flight. One single line for economy and no sense of any organization. I learned to line up early for my returning flight to AMS. The flight was fine and on time. Service could have been better, but I wrote to KLM and they responded in a timely manner.

Europe Economy Amsterdam - Alicante
Helpful?
Thank Luv2Fly2Madrid3
2 reviews
Reviewed yesterday
NEW

Took back and forth flight with this airline. Both flights had delayed departure because of bad weather. Although in most parts of the flight there's turbulence, I still got to enjoy it esp. the snacks during the flight. I haven't been to a 1 1/2 hr flight with snacks! At my first flight with them, we were served with a...

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Europe Economy Amsterdam - Bilbao

Helpful?
Thank Cherry R
MI
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

What an airline! The flight attendants were super and friendly and professional. The plane was clean and actually comfortable. My son was sick on the return flight and I can not say enough how amazing the flight attendants were to us. I could do a commercial for this company!!

International Economy Chicago - Arusha
Helpful?
Thank anninMI
Nuremberg, Germany
Level 4 Contributor
22 reviews
7 helpful votes
Reviewed yesterday
NEW

My KLM flight from Amsterdam to Tokyo was simply perfect. On time, great food, good drinks, I have absolutely nothing to complain. I really appreciate the KLM staff, they're super friendly, willing to help and always good for a joke. Like most Dutch people I know. The KLM Crown Lounge in Amsterdam Schiphol is one of my fav's. Like in...

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International Business Class Amsterdam - Tokyo

Helpful?
Thank _Andre_Auer_
Glasgow, United Kingdom
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed yesterday
NEW

jurney was a two flight affair,dropped off bags so that bags went all the way through,got called for flight and cabin crew very helpful when boarding ,seats comfy and meals or snacks on both ok,crews very helpful on flights will be flying again with this company.

International Economy Glasgow - Tel Aviv
Helpful?
Thank Douglas G
Stockholm, Sweden
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

During a middle landing to Asia all passengers hurriedly left the airplane, I had just woken up and felt sluggish and therefore checked and rechecked my seat so that I hadn't forgotten anything. Then when I look up to start walking off the plane after perhaps 3-4 minutes there is this tall 188-192 cm, body-builder type, blonde, male, 38-42 y...

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International Economy Stockholm County - Shanghai

Helpful?
Thank KungDarwin
See travel tips for airlines
“The premium economy (two seats on each side of the aisle), is really good. Lots of room and close to the exit door.”
Salty2010, 19 Jan 2018 | Read review
“Get in line as early as possible!!!!”
Luv2Fly2Madrid3, 19 Jan 2018 | Read review
“if you have bags for hold check drop off time so you do not arrive too early”
175douglasg, 19 Jan 2018 | Read review
“Purchasing the extra legroom seats (business) or the exit rows gave us plenty of leg room and was inexpensive.”
236RobertR236, 18 Jan 2018 | Read review
“Try one of the other carriers”
Discoverireland, 18 Jan 2018 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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