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KLM Royal Dutch Airlines


4 of 5 bubbles
7,057 Reviews
Headquarters: Amsterdamseweg 55, 1182 GP, Amstelveen The Netherlands +31-20-474-7747 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 4 of 5 bubbles
    Food and Beverage
    3.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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7,057 Reviews from our TripAdvisor Community

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7,057 reviews from our community

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Showing 3,059: English reviews
Johannesburg, South Africa
Level Contributor
9 reviews
5 of 5 bubbles Reviewed today NEW

Flying on their 747 in business class in December 2016 made a 20 hour flight feel like 10. Seats, food and service was excellent. I much prefer their business class over the A380 that Air France flies from Paris to Los Angeles.

International Business Class Los Angeles - Kilimanjaro National Park
Helpful?
Thank b0cadelvista
Singapore, Singapore
Level Contributor
66 reviews
29 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

I was flying from Guayaquil to Amsterdam on 27th Dec. I was offered with egg omelette as breakfast as a vegetarian menu. Inspite of pre ordering my meal, i was quite disappointed with KLM. I will not fly them again.

International Economy Guayaquil - Amsterdam
Helpful?
Thank karthikeyan S
Carolina, Puerto Rico
Level Contributor
421 reviews
68 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Great flight!! In economy plus..... lots of leg room....tight quarters walking. Our flight attendant Fritz was one of the best I have ever flown with.... very professional and took extra time to make sure all was well!! I would recommend KLM any time!!!!!!!!

International Economy New York City - Amsterdam
Helpful?
Thank gary c
Level Contributor
15 reviews
2 helpful votes
2 of 5 bubbles Reviewed yesterday NEW via mobile

Please be warned, KLM has taken away the "final boarding call" announcements at the airport to make the airport more "quiet". Funnily enough, other airlines still make these announcements, therefore defeating the "quiet" premise. In my situation, I had been waiting near my gate for nearly 2 hours close to an electrical port. I notice people boarding at what looked...

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International Economy Amsterdam - Vancouver

Helpful?
Thank Juzer .
Ribe, Denmark
Level Contributor
25 reviews
7 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

super service. And wonderfull staff, smiling, service minded and with a lovely sense of homour. Nice menu with very different dishes.

International Business Class Billund - Bangkok
Helpful?
Thank inge k
Cobourg, Canada
Level Contributor
6 reviews
4 of 5 bubbles Reviewed 2 days ago NEW

during my flight to Dubai, through Amsterdam, I knocked my red wine and poured it all over my outfit! I was wearing ALL WHITE :(. The flight attendants were so helpful and nice about it. They took my vest and treated it to make sure that the stain does not stay. They then bagged it nicely and gave it to...

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International Economy Toronto - Dubai

Helpful?
Thank Christine R
Laurencekirk, United Kingdom
Level Contributor
106 reviews
49 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I was flying KLM Berlin - Amsterdam - Aberdeen, with a scheduled connection between flights of nearly two hours. Unfortunately the first flight (KL1834) was delayed by more than two hours by bad weather at Berlin Tegel, so there was little chance of my making the connection. In fact, before the flight landed at Amsterdam, the purser was able to...

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Europe Economy Berlin - Aberdeen

Helpful?
1 Thank Peter S
Amsterdam, The Netherlands
Level Contributor
15 reviews
2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Always beging a bit scared on flights, I was very happy with the KLM flights that I've had. The informations on board are very clear, the staff is friendly and you get some nice food and drinks for free. However, they didn't always offer a vegetarian food option, which is really a pity. Nice plane and overall comfortable experience.

Europe Economy Amsterdam - Canton of Geneva
Helpful?
Thank MSdeKok
Level Contributor
21 reviews
3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Flew with this airline to Uganda and couldn't of been more pleased with the flight, food on board was fantastic, staff couldn't do enough for you and met every need, flight costs were reasonable and baggage allowance was generous Would definitely use this airline again

International Economy Edinburgh - Entebbe
Helpful?
Thank Carol F
Melbourne, Australia
Level Contributor
111 reviews
56 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

Me, my mom and my aunt were on KL 1954 from Zurich to Amsterdam on Dec 26th, 2016. It was a transfer flight from a SIN-ZUR on Singapore Airlines. When we boarded our flight in Singapore, we had 4 checked-in suitcases and we were told that we would collect our suitcases in Amsterdam. However, none of our suitcases arrived with...

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Europe Economy Zurich - Amsterdam

Helpful?
Thank Ramli_90
See travel tips for airlines
“I would not hesitate to recommend them.”
 of 5 bubbles marychristiner, 15 Jan 2017 | Read review
“The airline operates too many flights to so many destinations that this is an impossible question to answer.”
 of 5 bubbles petersN2134AJ, 15 Jan 2017 | Read review
“Put a tracking device in your suitcase.”
 of 5 bubbles Ramli_90, 15 Jan 2017 | Read review
“If you need anything just ask for it.”
 of 5 bubbles 667t_ndek, 14 Jan 2017 | Read review
“Comfort economy is just outstanding value for a medium distance flight”
 of 5 bubbles mjacob007, 14 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About KLM Royal Dutch Airlines
The national flag carrier of the Netherlands, KLM (KL) is headquartered in Amstelveen near the airline's hub at Amsterdam Airport Schiphol (AMS). A member of the SkyTeam alliance, KLM flies non-stop to about 130 destinations in about 70 countries. This includes points across Europe, as well as cities in Africa, Asia, Australia, the Caribbean, the Middle East, North America and South America. The airline's aircraft feature a three-cabin configuration: Business Class, Economy Comfort Class and Economy Class. On long-haul flights, the Business Class (known as World Business Class) features lie-flat seats.
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