We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jubba Airways

9 reviews
Headquarters: Panari Sky Center PO Box 10718-00100, Nairobi 00100 Kenya 011 252 1 217000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

9 Reviews from our TripAdvisor Community

Write a Review

9 reviews from our community

Filter reviews by popular destinations:
All reviews Dubai Mogadishu Hargeysa Jeddah Bosaso Nairobi
Traveller rating
  • (8)
  • (0)
  • (1)
  • (0)
  • (7)
  • (1)
  • (1)
  • (0)
  • (0)
  • More
Showing 9: English reviews
Mandurah, Australia
Level 4 Contributor
29 reviews
16 helpful votes
Reviewed 27 June 2018

Look, if you can afford it get the business upgrade. Its worth it. Dont cheap out, just do it. A bigger seat with more space. Just do it. No inflight entertainment, so bring an tablet/laptop but you should know that if your travelling from this location. Just get the upgrade, dont be stupid. Food is what you'd expect, but theres...

Date of travel: June 2018
International Business Class Mogadishu - Dubai

1 Thank Steve O
1 review
Reviewed 25 March 2018

I just got 4 weeks off from my work to travel to London, Nairobi, and Mogadishu. My flight to Mogadishu was same or even better to my flight from ORD TO LHR (BRITISH A.) I was expecting African own airlines has not customer service and good quality.

Date of travel: September 2017
Africa Economy Nairobi - Mogadishu
Thank Kamal M
London, United Kingdom
1 review
Reviewed 9 January 2018

Fantastic Air line, more than expected, only Airline direct to Mogadishu, timing was good, crew can do better, they need to concentrate on their duty ( Hospitality) and some of the passengers must understanding their responsibility, some of the passengers were looking confrontation with the air crew on my way to Mogadishu. Well done Jubba Airways, ( VIVA Somalia) Hanolaato....

Date of travel: April 2017
International Economy Dubai - Mogadishu

Thank gees20182018
Catterick, England, United Kingdom
Level 5 Contributor
82 reviews
46 helpful votes
Reviewed 9 November 2017

Not a bad flight to be honest. You get a basic meal and drinks. I just feel sorry for the fight attendants having to deal with pig ignorant people who think they are important and the only people flying.

Date of travel: August 2017
International Economy Dubai - Mogadishu
Thank Mick P
Dubai, United Arab Emirates
2 reviews
1 helpful vote
Reviewed 2 August 2017

Disgusting airline! doesn't even compare to other african airlines, rude staff & terrible service. Never again, Daallo doesn't even compare to this so called airline, daallo all the way!

Date of travel: February 2017
International Economy Dubai - Hargeysa
1 Thank xalima895
Level 3 Contributor
4 reviews
2 helpful votes
Reviewed 9 April 2017

i recommend Jubba Airways for those who are traveling inside Somalia, because the accuracy of boding timing and landing compare to other Airlines who serve in my country, i flew Moqdisho around 11:00 AM and landed Hargeysa 12:15 am, as they mention in my ticket and so on during my visit to Galkacayo they are convenient at timing and the...

Date of travel: November 2016
Domestic Economy Mogadishu - Hargeysa

Thank Mohamed A
Level 3 Contributor
8 reviews
5 helpful votes
Reviewed 3 February 2017

As a European living in Jeddah, flying to the horn of Africa with Jubba is easy and convenient to have direct short flights to unpopular cities instead of having long connections with major airlines and wasting time. I had a pleasant experience, the service was normal. Airplanes might be old and not as clean to our standard, no entertainment but...

Date of travel: February 2017
International Economy Hargeysa - Jeddah

1 Thank Frederique B
1 review
1 helpful vote
Reviewed 5 September 2016

I travel with family of six from Dubai to Bosaso airport and when we went to collect our cargo luggage we was told three of our luggage was missing and was left at Hargeisa aiport and the reason was flight would not take because of the load, we was going city which was 250 km away from bosaso and we...

Date of travel: September 2016
International Economy Bosaso - Dubai

1 Thank Bashi N
Dubai, United Arab Emirates
Level 6 Contributor
447 reviews
130 helpful votes
Reviewed 4 August 2016

It would be impossible for another seat to be added to this aircraft. The seats are old, cramped and there is an immediate feeling of claustrophobia because of the closeness of everything. The three hour flight felt like a week. Their check in process is a joke. If you are not in line when the counter opens, you may easily...

Date of travel: May 2016
International Economy Dubai - Mogadishu

Thank chefdavida
See travel tips for airlines
“GO BUSINESS CLASS, or give yourself an uppercut.”
AngeOK, 27 Jun 2018 | Read review
“Have patience, and enjoy the Somali Hospitality......”
gees20182018, 8 Jan 2018 | Read review
“i recomend Jubba their Bording and landing schedule compare the other Airlines”
R4883GDmohameda, 8 Apr 2017 | Read review
3 of 3
About Jubba Airways
Jubba Airways (3J) is a Somali airline that is based in Nairobi, Kenya. It has primary hubs at Aden Adde International Airport (MGQ) and Hargeisa Egal International Airport (HGA), as well as a secondary hub at Djibouti-Ambouli International Airport (JIB). The airline's fleet consists of two Boeing 737-200s, one Boeing 737-300, one Boeing 737-400 and one Airbus A321-100. It offers both Business Class and Economy Class seating. Jubba flies to four destinations within Somalia, as well as Djibouti, Kenya, Saudi Arabia and the United Arab Emirates.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.