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JetBlue


11,654 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1 800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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11,654 Reviews from our TripAdvisor Community

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11,654 reviews from our community

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Showing 10,838: English reviews
Level 2 Contributor
5 reviews
3 helpful votes
Reviewed yesterday
NEW

It's significantly amazing when persons that you come in contact with are very considerate. it makes a world of difference. From my curbside check-in with Jetblue, I was pleasantly surprised that I was accorded the privilege of being TSA pre-checked, and not having to remove shoes or anything. On my return trip from Montego Bay to JFK, again I was...

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Caribbean Economy New York City - Montego Bay

Helpful?
Thank donroch4
Warwick Parish, Bermuda
Level 3 Contributor
11 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

When you can't tell if you are on the ground or in the air for takeoff or touchdown; you know you have topnotch pilots.

International Economy Hamilton - New York City
Helpful?
Thank Neka B
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

I have flown several different airlines over the years and JetBlue is my favorite by far!! More leg room means more comfort, and the flight staff is so friendly and helpful! eEven though the turbulance, the pilots and staff were wonderful!! Our bags were even at our destination when we arrived, which cannot be said for our flight going into...

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Domestic Economy Fort Myers - Syracuse

Helpful?
Thank Cathy J
Vero Beach, Florida
Level 6 Contributor
1,049 reviews
232 helpful votes
Reviewed yesterday
NEW

Wider seats in coach they any domestic flights I have flown without paying extra. Coach service the sameas anytoany other domestic airlines. Drink and snack service as usual. Pay extra for anything else. On schedule, in fact, arrived 10-15 minutes earlier. Rough landing, but in general a smooth flight and uneventful. Flight attendants helpful and accommodating. At least one pilot...

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Domestic Economy West Palm Beach - White Plains

Helpful?
Thank Tony C
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed yesterday
NEW

Flight was on time smooth sailing friendly staff no issues at all will fly them again and again beverages and snack received

Domestic Economy New York City - Fort Lauderdale
Helpful?
Thank catd199
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

Had a layover in Fort Lauderdale, FL, so the flight time was split up a little - thankfully. I was so uncomfortable on the flight to FL that I wouldn’t have lasted all the way to Cancun. The nice part about JetBlue is that there is plenty of leg room compared to other airlines I’ve flown (I’m 6’1”); however, the...

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Mexico Economy Salt Lake City - Cancun

Helpful?
Thank travisthorup
1 review
Reviewed yesterday
NEW
via mobile

One gate in Chicago. Flight was 6am delayed until 10:25. No notification by JetBlue of delay. Half a dozen further delays. No explanation. 2 other flights left to Boston while we waited. Finally departed at 2 pm. 8 hour wait but no worries they provided a 100 dollar voucher. That equates to less than the new $15 hour minimum wage....

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Domestic Economy Chicago - Boston

Helpful?
Thank Paul S
Bogota, Colombia
Level 6 Contributor
149 reviews
20 helpful votes
Reviewed yesterday
NEW

I had no expectations for this low cost airline, but when COPA AIRLINES did what it did ( See my review ) I had to get a fast ticket here. First, easy web site to buy a ticket, second, I paid for the bag much less than I was told I had to pay. third, the check in in the...

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International Economy Fort Lauderdale - Bogota

Helpful?
Thank Surgeonhawkeye
Worcester, Massachusetts
Level 3 Contributor
9 reviews
2 helpful votes
Reviewed yesterday
NEW

We flew economy but paid for more space and it was well worth it. The planes are clean and the staff was exceptional.

Domestic Economy Worcester - Las Vegas
Helpful?
Thank doyle99
Clearwater, Florida
Level 6 Contributor
230 reviews
76 helpful votes
Reviewed yesterday
NEW

We departed early, what a surprise, and enjoyed every aspect of the flight. From check in to baggage pick up a wonderful experience.

Domestic Economy Tampa - Boston
Helpful?
Thank bucskin
See travel tips for airlines
“Just enjoy the ride, Sorry, the flight with Jetblue. It's the ultimate airlines experience”
donroch4, 18 Oct 2018 | Read review
“Go with the flow!”
TonyC216, 18 Oct 2018 | Read review
“You can fly in this airline for sure”
Surgeonhawkeye, 18 Oct 2018 | Read review
“Extra comfort seats are always ideal but we had those on the way out & the exit row on the way back & it was very good”
Camper687667, 17 Oct 2018 | Read review
“just let them do their job, they will not disappoint”
LightPacker710386, 17 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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