We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JetBlue


9,645 reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

9,645 Reviews from our TripAdvisor Community

Write a Review

9,645 reviews from our community

Filter reviews by popular destinations:
All reviews New York City Boston Fort Lauderdale Orlando San Juan Newark Los Angeles San Francisco Long Beach Washington DC Las Vegas Tampa West Palm Beach Cancun Buffalo
Traveller rating
Cabin
  • (8,443)
  • (0)
  • (488)
  • (0)
Route
  • (6,235)
  • (1,501)
  • (890)
  • (234)
  • (73)
  • More
Language
  • More
Showing 8,944: English reviews
Riverdale, Utah
Level 3 Contributor
14 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

I paid for 10 people; my kids and grandkids to fly round trip to Disneyland. First time flying for most, we usually drive. I made reservations months in advance only to have JetBlue move the time to California an hour later. I was not sent any notification, stumbled on it when setting up TrueBlue account. This change caused a domino...

More 
Domestic Economy Salt Lake City - Long Beach

Helpful?
Thank Browsing4trips
Newton, Kansas
Level 4 Contributor
31 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

We were very impressed with our trip from Dallas to Boston. There's so much more legroom and snacks galore! At one point it seemed like a serve yourself snack bar. The attendants were amazing! I did not witness one grumpy person on the trip. Everyone was made to feel like the only customer! My only complaint is on our return...

More 
Domestic Economy Dallas - Boston

Helpful?
Thank kantravel54
Woodbury, Connecticut
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

We only travel jet blue .. it’s always on time and never had a bad experience.. I like how they have afternoon flights and night landings at our airport.

Domestic Economy White Plains - Tampa
Helpful?
Thank pbergh1970
Jacksonville, Florida
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed yesterday
NEW

On time, and even arrived a little early! Decent snacks and the stewardess were very helpful! Loading was no problem and I printed our tickets out right there at the airport in a minute. We will use them again!

Domestic Economy Jacksonville - Fort Lauderdale
Helpful?
Thank annrich7
New York City, New York
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed yesterday
NEW
via mobile

The flight from LAX to JFK was 1.5 hrs delayed. The flight crew was not even helpful at all. They asked for passengers to board the plane fast enough so we can leave..hello guys we are 1.5 hrs delayed already and telling us to move fast? Then the flight in crew doesn’t even help with the luggage they’re just looking...

More 
Domestic Economy Los Angeles - New York City

Helpful?
Thank Newyorkerpinay
West Palm Beach, Florida
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

Awesome flight. I always fly wit JetBlue. Always courteous, professional and polite crew and employee members

Caribbean Business Class Fort Lauderdale - Santo Domingo
Helpful?
Thank Good2b_gr8
New York City, New York
2 reviews
Reviewed yesterday
NEW

JetBlue is by far my favorite airline, they offer the most services for customers at a great value. Great seating, great prices, easy check in, great customer service in flight, on board wifi, free snacks, I can't speak highly enough of the attention to detail with this airline.

Domestic Economy Fort Lauderdale - Newark
Helpful?
Thank KingPhoenixD
Level 3 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

My husband and I personally wanted to reach out and give a huge shout out to Zachary with Jet Blue. We were on Flight 184 departing from RDU and heading to BOS on 27 May 2018. My husband and I are both active duty military. I just returned from deployment and we were finally heading to our honeymoon. Our flight...

More 
Domestic Economy Raleigh - Boston

Helpful?
Thank Kristen T
San Francisco, California
Level 5 Contributor
39 reviews
72 helpful votes
Reviewed yesterday
NEW
via mobile

This was our second time flying with this airline. I’ll list the pros and cons. Pros Unlimited movies , channels and music (bring earphones, otherwise they cost $6) Snacks/beverages are plentiful and name brand Cons Our flight was delayed 6 hours and 2 were on the tarmac. Comped $275 credit for future flight Beware- the “even more speed”, expedites security...

More 
Caribbean Economy San Francisco - Punta Cana

Helpful?
Thank EveryMinuteCounts
Level 6 Contributor
171 reviews
36 helpful votes
Reviewed yesterday
NEW

What to say about JETBLUE. The seats are roomy and offer extra legroom even if you do not opt for this service. You know when boarding will start and doors will close ahead of time allowing you to plan. The flight crew is ALWAYS pleasant and professional. This is MY AIRLINE!, ,

Domestic Economy New York City - Portland
Helpful?
Thank MSW625
See travel tips for airlines
“Amazing airline whether economy or first-class”
KingPhoenixD, 23 Jun 2018 | Read review
“תרגם הכן כריכים לטיסה Make sandwiches for the flight”
zvim67, 22 Jun 2018 | Read review
“Choose different airline”
931alexy, 22 Jun 2018 | Read review
“Choose another airline”
N5228GCsarahg, 22 Jun 2018 | Read review
“Request text message alerts when booking.”
reneeh388, 21 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

694 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (694)
Viewed
View from Window (117)
Viewed
Seat (64)
Viewed
Cabin (36)
Viewed
Airport (78)
Viewed
Our fleet (5)
Viewed
Food and Drink (59)
Viewed
Onboard Feature (36)
Viewed
Airline Lounge (6)
Viewed
Other (293)