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JetBlue


5,935 Reviews
Headquarters: 27-01 Queens Plaza N, Long Island City, NY 11101 +1-800-538-2583 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,935 Reviews from our TripAdvisor Community

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5,935 reviews from our community

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Showing 5,423: English reviews
Haverhill, Massachusetts
Level 3 Contributor
18 reviews
Reviewed yesterday
NEW

Love this airline. In flight entertainment and having an assigned seat is also is great. Flight crew is always cheerful

Domestic Economy Boston - Fort Myers
Helpful?
Thank Michele C
Chicago, Illinois
Level 3 Contributor
21 reviews
8 helpful votes
Reviewed yesterday
NEW

Our jetBlue flight was completely filled. Passengers were given the option of having their carry on luggage tagged and checked in by staff at the gate. Overhead bin space was a bit limited, but no apparent problems. The flight crew were professional and friendly. Most importantly, our flight arrived and departed on-time. Also, I was able to book my Niagara...

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Domestic Economy Chicago - Buffalo

Helpful?
Thank Cahier12
Bourne, Massachusetts
Level 2 Contributor
6 reviews
Reviewed yesterday
NEW

My very first time flying with airline and what a great experience. Clean aircraft, cordial flight attendants and smooth flight. The plane was late getting to Boston but the staff apologized and were sincere about it. We arrive in Raleigh on time.

Domestic Economy Boston - Raleigh
Helpful?
Thank 985rcr
Heathrow, Florida
Level 6 Contributor
297 reviews
395 helpful votes
Reviewed 2 days ago
NEW

JETBLUE Flight 1706 Before IRMA and after IRMA... Flights aren't my strongest side on reviews, but after receiving emails motivations from our dear TA Group asking for flights reviews, I felt kind of "obligue" to dedicate sometime to respond those requests As always we planned ahead of time our flight up to our dear North Orlando vacation home, but this...

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International First Class Santo Domingo - Orlando

Helpful?
Thank acasasnovasg
Atkinson, New Hampshire
Level 4 Contributor
29 reviews
6 helpful votes
Reviewed 2 days ago
NEW

This airline is a PLAYER I WILL NEVER FLY UNITED AGAIN IF I CAN HELP IT the plane was fresh the crew was great THE LEG ROOM WAS UNREAL I COULD STAND UP LOVED IT I WILL FLY JET BLUE AGAIN NO DOUBT The behind the seat screen just about everything I wanted was there no problems So trip advisor...

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Domestic Economy Boston - San Diego

Helpful?
Thank Steveholsberg
New York City, New York
Level 5 Contributor
62 reviews
11 helpful votes
Reviewed 2 days ago
NEW

The flight was perfect and we event got to LGA early...but then we had to wait over an hour the the plane to find a gate to let us in? I'm not sure if there are too many flights scheduled but it's horrible to feel trapped on a plane. To their credit JetBlue emailed me the very next day and...

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Domestic Economy Orlando - New York City

Helpful?
Thank Ruddy_Was_Here
Orlando, Florida
Level 4 Contributor
28 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Good price, I mostly used my true blue points, which make it even more affordable. is my only option to go to Dominican Republic, they have non stop flights.

Caribbean Economy Orlando - Santo Domingo
Helpful?
Thank MabelJazmin
Avarua, Cook Islands
Level 5 Contributor
54 reviews
33 helpful votes
Reviewed 2 days ago
NEW

JetBlue is generally one of the less-expensive carriers. Not much for leg room, and the cabin was not particularly clean. Friendly and helpful staff. Reasonably efficient boarding and de-planing. A few broken snaps and worn spots here and there within the cabin. Very small seats. Return flight on JetBlue flight 1097 Boston to Atlanta was particularly unpleasant - crying babies...

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Domestic Economy Atlanta - Boston

Helpful?
Thank chagebak
Level 6 Contributor
239 reviews
78 helpful votes
Reviewed 3 days ago
NEW

We had purposely arranged a flight with A long layover in Seattle on our trip from Anchorage Alaska to Long Beach California because we wanted to sight see. After renting a car, we checked into a hotel for a little sleep then crammed our destinations into our assumed 12 hour layover. We arrived back at SeaTac at 4 PM for...

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Domestic First Class Anchorage - Seattle

Helpful?
Thank DiAnnesInLove
New York City, New York
2 reviews
Reviewed 3 days ago
NEW
via mobile

After already being delayed due to a sick passenger before takeoff, the last thing we expected was to arrive at NYC LaGuardia already late, but had to sit on a Taxiway over 1+ hour since they had a different plane at our gate. While the $50 credit received for the delay was a nice try, it's unlikely we'd ever consider...

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Domestic Economy Orlando - New York City

Helpful?
Thank Benjamin C
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See travel tips for airlines
“Great deals on vacation packages. Hotel choices good. Efficient and on time.”
Cahier12, 20 Sep 2017 | Read review
“Very conveinient to ask for more Room Seats (Jetblue first class)”
acasasnovasg, 19 Sep 2017 | Read review
“Try a more reliable airline . Def not Jet Blue”
alans214, 17 Sep 2017 | Read review
“Look elsewhere”
FazlulK_13, 17 Sep 2017 | Read review
“If you're white you're fine”
fin1180, 15 Sep 2017 | Read review
Show next 5 travel tips 5 of 10
About JetBlue
JetBlue Airways (B6) is a New York-based low-cost carrier. It flies non-stop to more than 85 destinations within the United States, as well as other points in North America, the Caribbean and South America. The airline's primary operating base is located at New York's John F. Kennedy International Airport (JFK). Focus cities include Fort Lauderdale – Hollywood Int'l Airport (FLL), Boston's Logan International Airport (BOS), Long Beach Airport (LGB), San Juan's Luis Muñoz Marín Int'l Airport (SJU) and Orlando International Airport (MCO). Its fleet is primarily configured with just an Economy Class cabin, however, two-cabin service is available on a limited number of routes. JetBlue is not a part of any major airline alliance, but it does have codeshare arrangements with more than 35 other airlines.

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