We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet2.com


15,941 reviews
Headquarters: Dart Group PLC Leeds Bradford International Airport, Leeds LS19 7TU England 011 44 800 408 1350 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

15,941 Reviews from our TripAdvisor Community

Write a Review

15,941 reviews from our community

Filter reviews by popular destinations:
All reviews Manchester Leeds London East Midlands Birmingham Newcastle upon Tyne Glasgow Alicante Palma de Mallorca Edinburgh Malaga Faro Tenerife Lanzarote Las Palmas de Gran Canaria
Traveller rating
Cabin
  • (15,809)
  • (0)
  • (0)
  • (0)
Route
  • (15,496)
  • (294)
  • (17)
  • (2)
  • (0)
  • More
Language
  • More
Showing 15,815: English reviews
Level 2 Contributor
5 reviews
4 helpful votes
Reviewed today
NEW

First time with jet 2 ,was so impressed with service ,no queues ,very friendly ,helpful . The pl anes were very comfortable with extra leg room and great on board service Our fight was late because of air traffic control so we missed the transfer to our hotel ,the reps were there to greet us ,reassure us and very soon...

More 
Europe Economy Birmingham - Tenerife

Helpful?
Thank Irene G
Glasgow, United Kingdom
Level 2 Contributor
7 reviews
8 helpful votes
Reviewed today
NEW

Best package airline we've travelled on. Always punctual, aircrafts clean and comfortable. Staff are very friendly and attentive. No queuing at check in and fantastic resort check in at hotel.

Europe Economy Glasgow - Malaga
Helpful?
Thank Rhoda A
Costa del Sol, Spain
Level 4 Contributor
34 reviews
6 helpful votes
Reviewed today
NEW
via mobile

Took off late but made up most of the time in the air. Food was pretty good if a little expensive. Overall it was as good or better than most of the budget airlines. The plane was a bit utilitarian but clean and there was good space.

Europe Economy Malaga - Birmingham
Helpful?
Thank ronniej1872
Hull
Level 3 Contributor
23 reviews
36 helpful votes
Reviewed today
NEW

We started our holiday with horrendous queues at the Jet 2 check-in dsesks,approx 40 mins to check our bags in. After check-in things were less hectic. The flight was on time and the cabin crew were very friendly and helpful.The return flight was also very pleasant and on time. Then the nightmare began, almost an hour to pass through border...

More 
Europe Economy Leeds - Rome

Helpful?
Thank hullenforcer
Nuneaton, United Kingdom
Level 3 Contributor
10 reviews
3 helpful votes
Reviewed today
NEW

Flight was delayed by several hours due to a thunder storm over London grounding all flights. The pilot kept us well informed and the airline seemed to be doing all they could to get a different flight plan. Flight attendants were very helpful and friendly, a good experience despite the delay!

Europe Economy London - Paphos
Helpful?
Thank andrewblaxhall
London, United Kingdom
Level 4 Contributor
37 reviews
10 helpful votes
Reviewed today
NEW
via mobile

Sadly we were unimpressed with Jet2. Our holiday was pricey but we spoke to not one person at Jer2! When we did, they were unhelpful and not knowledgeable. The airline is so basic. For the prices charged we were surprised they were not better maintained or cleaner. The aeroplane on the night flight back did not have window shutters! We...

More 
Europe Economy London - Paphos

Helpful?
Thank AGT2012
Carlisle
Level 6 Contributor
149 reviews
118 helpful votes
Reviewed today
NEW
via mobile

Flew to Palma with Jet2 from Newcastle. Jet2 staff at the airport were spot on, really helpful and quick check in. Flight was comfortable, good range of drinks and duty free. The 20% duty free discount was a bonus. Coming home was the same, staff nice and really professional. No delays. The staff came round with a £60 off your...

More 
Europe Economy Newcastle upon Tyne - Palma de Mallorca

Helpful?
Thank SusieSueCarlisle
Bangor, United Kingdom
Level 3 Contributor
16 reviews
7 helpful votes
Reviewed today
NEW

Travelling with my 4 year oldson and disabled wife we were tteated superbly throughout both the outward snd return journeys. Staff were consistant in their highest standard of customer care. Ftiendly, helpful and generally welcomingvandcaccommodating on hoth fliggrs. Have 3 otger options of operators, however would be highly unlikely to use another company

Europe Economy Belfast - Lanzarote
Helpful?
Thank Martin W
Chelmsford, United Kingdom
2 reviews
3 helpful votes
Reviewed today
NEW

Great service from start to finish,staff superb ,check in excellent, and a really good experience.would highly recommend this airline to all.

Europe Economy London - Tenerife
Helpful?
Thank kitty010305
Northampton
Level 2 Contributor
6 reviews
13 helpful votes
Reviewed today
NEW
via mobile

First package holiday for many years and Jet2 were faultless. The plane was quite new and roomy and the staff very professional & helpful. They really looked after us at the airport. They got the bags off carousel and directed us to transfer car. The rep was visible at the hotel every day. He had good local knowledge and a...

More 
Europe Economy Birmingham - Faro

Helpful?
Thank Sunrise1966
See travel tips for airlines
“Allow plenty of time for check-in if your flight is early morning !!”
hullenforcer, 18 Sep 2018 | Read review
“Excellent for children and disabled teavellers”
98MartinW, 18 Sep 2018 | Read review
“try not to change your flights as it can work out pricey!”
jan13752, 18 Sep 2018 | Read review
“Just be yourself.”
G3563AImicheleh, 18 Sep 2018 | Read review
“I cane't think of any apart from not to sit near the toilets as there's always someone leaning on you.”
KateieB, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet2.com
British low-cost carrier Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). In addition to Leeds, it has seven other operating bases at Alicante–Elche Airport (ACL), Belfast International Airport (BFS), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), Manchester Airport (MAN) and Newcastle Airport (NCL). The airline has scheduled passenger and charter flights to about 60 destinations across Europe. As a budget carrier, passengers should expect to pay extra for services such as checked luggage, seats with extra legroom, and onboard meals and alcoholic beverages.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

766 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (766)
Viewed
Cabin (30)
Viewed
Our fleet (11)
Viewed
Seat (10)
Viewed
Airport (44)
Viewed
View from Window (126)
Viewed
Food and Drink (8)
Viewed
Airline Lounge (3)
Viewed
Onboard Feature (5)
Viewed
Other (529)