We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet2.com


8,149 Reviews
Headquarters: Dart Group PLC Leeds Bradford International Airport, Leeds LS19 7TU England +44-0800-408-1350 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

8,149 Reviews from our TripAdvisor Community

Write a Review

8,149 reviews from our community

Filter reviews by popular destinations:
All reviews Manchester Leeds East Midlands Newcastle upon Tyne Glasgow London Alicante Palma de Mallorca Edinburgh Malaga Faro Tenerife Lanzarote Birmingham Las Palmas de Gran Canaria
Traveller rating
Cabin
  • (8,082)
  • (0)
  • (0)
  • (0)
Route
  • (7,901)
  • (170)
  • (10)
  • (1)
  • (0)
  • More
Language
  • More
Showing 8,086: English reviews
Beverley, United Kingdom
Level 6 Contributor
142 reviews
59 helpful votes
Reviewed today
NEW

I flew with Jet2 from Leeds/Bradford Airport to Paphos in May 2017 I found Jet2 personnel very efficient and most willing to help. I find Leeds Bradford Airport less stressful to travel from than a larger airport such as Manchester. Everything ran smoothly and the flight was enjoyable with friendly onboard personnel and good service

Europe Economy Leeds - Paphos
Helpful?
Thank Margaret42Wright
Level 4 Contributor
35 reviews
7 helpful votes
Reviewed today
NEW
via mobile

Flight on time and plenty leg room, but had a very limited menu with nothing at all available for a restricted diet, due to food intolerance. Fortunately we were in airport lounge going out so managed the flight with a snack taken from home. On our return flight we put together a snack again as knew the airport food choice...

More 
Europe Economy Lanzarote - Leeds

Helpful?
Thank Lesley G
derby
2 reviews
Reviewed yesterday
NEW

I'm not going to go through the whole sorry saga of our holiday. This review is to make potential customers aware that if things do go wrong, DO NOT expected anyone at Jet2 to be remotely interested or concerned. After losing most of our holiday due to delays and diversions, we tried everything we could to salvage what was left...

More 
Europe Economy East Midlands - Lanzarote

Helpful?
Thank greenhjDerby
Level 4 Contributor
44 reviews
25 helpful votes
Reviewed yesterday
NEW
via mobile

We flew from Newcastle upon Tyne to Newark Airport New York. The flight was excellent with great onboard service. The onboard staff were pleasant and helpful and never stopped working for the whole flight. We pre ordered a meal and the food was hot and tasty with the added extras of bread, cake and fruit. Great value for money. The...

More 
International Economy Newcastle upon Tyne - New York City

Helpful?
Thank kpaingil
London, United Kingdom
Level 4 Contributor
45 reviews
9 helpful votes
Reviewed yesterday
NEW

great flight, friendly staff, plenty of room on the aircraft, first time i've flown economy from Europe and not been swashed into a tin can like a sardine, loved to 22kg luggage allowance too.

Europe Economy Palma de Mallorca - London
Helpful?
Thank sue_norris125
Leeds, United Kingdom
Level 2 Contributor
9 reviews
1 helpful vote
Reviewed yesterday
NEW

On the way from the airport I noticed a number of vehicles with JET2 livery on them. These were all parked in what appeared to be an unsecured compound. When we checked out I noticed that these some one of the same trucks was being used to move our baggage. JET2 are also looking to introduce baggage check in the...

More 
Europe Economy Tenerife - Leeds

Helpful?
Thank Gary096
London, United Kingdom
Level 2 Contributor
8 reviews
10 helpful votes
Reviewed 2 days ago
NEW

Very quick check in more personal service than other airlines. Thought food was a bit overpriced but same with all airlines. Coming back to Stansted waited ab hour for luggage to arrive at belt when they did it was one at a time. Could not understand this as airport was not busy. Obviously this is not Jet 2 fault.

Europe Economy London - Tenerife
Helpful?
Thank norlin1
Sawley, United Kingdom
Level 5 Contributor
97 reviews
35 helpful votes
Reviewed 2 days ago
NEW

We fly regularly with Jet 2 and have always found them reliable, friendly, helpful staff and good value. The flight times are reasonable, not having to get up at daft o'clock.

Europe Economy East Midlands - Lanzarote
Helpful?
1 Thank SawleyDawn381
South Yorkshire, United Kingdom
Level 6 Contributor
129 reviews
46 helpful votes
Reviewed 2 days ago
NEW

The weather was atrocious, the day before we travelled East Midlands had to close to all flights so the day we travelled (Monday) they were playing catch up. Sub zero temperatures planes needing de-icing before departure and only one de-icing unit being functional, total chaos. The only criticism I had was that Jet2 allowed us to board the plane and...

More 
Europe Economy East Midlands - Malaga

Helpful?
Thank DavidHamby1
Edinburgh
Level 3 Contributor
17 reviews
41 helpful votes
Reviewed 3 days ago
NEW

At check in the staff could not do enough to help. Life is so much easier also with the Jet2 phone app which shows flight details and updates live info and includes boarding passes. There was no massive queues or stampedes and no herding like sheep. They managed even very politely to shuffle passengers about so our party could sit...

More 
Europe Economy Edinburgh - Girona

Helpful?
Thank EdinburghBigjim
See travel tips for airlines
“Any seat seems ok.”
norlin1, 13 Dec 2017 | Read review
“Unlike most budget airlines I did not need extra legroom as there was plenty room as standard. I am 6ft 4inches tall.”
EdinburghBigjim, 12 Dec 2017 | Read review
“Just Fly Jet2”
859charlesa, 12 Dec 2017 | Read review
“Go with another airline !!!”
J243IEtomr, 12 Dec 2017 | Read review
“we booked our seats to make sure we sat next to each other”
jool121, 12 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Jet2.com
British low-cost carrier Jet2.com (LS) is headquartered at Leeds Bradford International Airport (LBA). In addition to Leeds, it has seven other operating bases at Alicante–Elche Airport (ACL), Belfast International Airport (BFS), East Midlands Airport (EMA), Edinburgh Airport (EDI), Glasgow Airport (GLA), Manchester Airport (MAN) and Newcastle Airport (NCL). The airline has scheduled passenger and charter flights to about 60 destinations across Europe. As a budget carrier, passengers should expect to pay extra for services such as checked luggage, seats with extra legroom, and onboard meals and alcoholic beverages.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

354 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (354)
Viewed
Seat (2)
Viewed
View from window (17)
Viewed
View from Window (57)
Viewed
Cabin (16)
Viewed
Airport (28)
Viewed
Our fleet (8)
Viewed
Airport (2)
Viewed
Food and Drink (1)
Viewed
Airline Lounge (1)
Viewed
Onboard Feature (5)
Viewed
Seat (3)
Viewed
Airline Lounge (2)
Viewed
Food and Drink (4)
Viewed
Other (208)