We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet Airways


8,929 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

8,929 Reviews from our TripAdvisor Community

Write a Review

8,929 reviews from our community

Filter reviews by popular destinations:
All reviews Mumbai New Delhi Bengaluru London Chennai (Madras) Kolkata (Calcutta) Hyderabad Pune Bangkok Amsterdam Dubai Singapore Goa Ahmedabad Kochi (Cochin)
Traveller rating
Cabin
  • (7,341)
  • (0)
  • (1,009)
  • (56)
Route
  • (5,040)
  • (2,242)
  • (618)
  • (365)
  • (104)
  • More
Language
  • More
Showing 8,432: English reviews
Orpington, United Kingdom
Level 5 Contributor
52 reviews
21 helpful votes
Reviewed today
NEW

It makes no difference who you fly with regarding budget airlines now. Cabin luggage was taken away from us and we weren't told why until we boarded the plane. The reason was apparently only 6 bags had been checked into the hold so to balance the plane hand luggage was placed in the hold. We had no time to take...

More 
Europe Economy London - Alicante

Helpful?
Thank MrsMouse85
Level 1 Contributor
3 reviews
Reviewed today
NEW
via mobile

It was great to travel with Jet Airways ,the food was amazing and hostess were great .. overall 4/5 as their was a delay in flight so 4 otherwise i would give a 5

Domestic Economy Lucknow - Pune
Helpful?
Thank Rishabh J
Level 1 Contributor
4 reviews
Reviewed today
NEW
via mobile

Some of the best offers given by jet airways in jetprev section with benefits of lounge access and hotel bookings

Domestic Economy Silchar - New Delhi
Helpful?
Thank Thumbs U
Level 1 Contributor
4 reviews
Reviewed today
NEW
via mobile

timely departure and arrival of flights with class service by polite attendants and air hostesses during travel

Domestic Economy Silchar - New Delhi
Helpful?
Thank Thumbs U
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

Fine and timely service provided by all available pretty flight stewardesses with the comparatively better in class in this route by a airline industry

Domestic Economy Silchar - New Delhi
Helpful?
Thank Thumbs U
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

mindblowing offers on jet flights with ova and good service provided by flight attendants during the ongoing journey.

Domestic Economy Silchar - New Delhi
Helpful?
Thank Thumbs U
Level 5 Contributor
67 reviews
7 helpful votes
Reviewed yesterday
NEW
via mobile

A social and business trip took me to Trichy last week. Was flying Jet Economy. It was a hopping flight that came in from another destination, picking up passengers at Mumbai and then off to Trichy. Weather gods at Mumbai had delayed the flight by an hour. However, once we got the permission to board, it was smooth sailing all...

More 
Domestic Economy Mumbai - Tiruchirappalli

Helpful?
Thank Charan63
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW
via mobile

I travel in lhr airport to Delhi there is nepali. air hostess I don’t know name but she is really helpful lady she is speaking in Nepali and help my daughter so we are very happy with her Delhi to ktm was ok not bad when we are coming back from ktm to Delhi my flight is morning 8:00 o...

More 
International Economy London - Kathmandu

Helpful?
Thank santosh k
Emirate of Dubai, United Arab Emirates
Level 3 Contributor
12 reviews
2 helpful votes
Reviewed yesterday
NEW

Experience didn't reach nearby my expectation at all. Seats were congested, less leg room. Breakfast was uninspiring. Hot drinks were not served. Cabin crew were not pleasant at all. Half hearted effort. No music, no tv etc. No entertainment for kids at all. Only thing to appreciate is prompt time.

International Economy Kochi (Cochin) - Dubai
Helpful?
Thank Gk5178
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW

I had initially booked my ticket from the Jet Airways website to fly on the 9th of July but had to reschedule to 10th July. To check about the cancellation charges / amendment charges I had called the Jet Customercare and spoke to a executive who informed me that the amendment charges would be as good as buying a new...

More 
Domestic Economy Nagpur - Mumbai

Helpful?
Thank 1Anurag
See travel tips for airlines
“Jet2, Easyjet and Ryanair all have the same policies - pay for it if you want it!!!!”
MrsMouse85, 21 Jul 2018 | Read review
“Bigger seats, more leg room needed, tv at least music to be provided.”
Gk5178, 20 Jul 2018 | Read review
“book ticket from the airline site, Block your seat and print your boarding pass from the kiosk to avoid queues”
1Anurag, 20 Jul 2018 | Read review
“Book business. Not recommended for economy travelers.”
div106, 20 Jul 2018 | Read review
“i always suggest to do web check in to avoid hassle”
waseemh115, 20 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

3,295 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3295)
Viewed
View from Window (572)
Viewed
Airport (1024)
Viewed
Airline Lounge (93)
Viewed
Cabin (186)
Viewed
Seat (470)
Viewed
Food and Drink (166)
Viewed
Onboard Feature (71)
Viewed
Our fleet (22)
Viewed
Other (691)