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Jet Airways


9,777 reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai 400099 India 011 91 22 3989 3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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9,777 Reviews from our TripAdvisor Community

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9,777 reviews from our community

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Showing 9,238: English reviews
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed today
NEW

Jet Airways prices are always competitive and the service is always good. The confort is average and the entertainment on board (for intercontinental flights) is nice, expecially for the Bollywood movies, which give you an insight of Indian culture before getting there. The only problem is the meal service, that is a mess. The food is good, but it is...

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International Economy London - Mumbai

Helpful?
Thank Filippo G
Level 3 Contributor
21 reviews
3 helpful votes
Reviewed today
NEW

Honestly, as an European tourist, I had some prejudice on Indian national flights, but Jet Airways was perfect. The organization and the staff is really, both in the airport, both on board. You are supplied with a good meal in each flight and the confort is really good.

Domestic Economy Mumbai - Chennai (Madras)
Helpful?
Thank Filippo G
Bhopal, India
Level 4 Contributor
38 reviews
24 helpful votes
Reviewed today
NEW

Jet Airways has always been comfortable and cozy for domestic and international... flights doesnt get cancelled... not much delays... in-flight service is good... -ve are as below inflight entertainment... Even in international flights, inflight entertainment is thru app and legroom is also not much specially in international flights

Domestic Economy Bhopal - Mumbai
Helpful?
Thank Ravijain2005
2 reviews
Reviewed today
NEW
via mobile

Service was pretty good .. I have reached kolkata before 30 mins of arrival time.. I am satisfied with their service.

Domestic Economy Chandigarh - Kolkata (Calcutta)
Helpful?
Thank Ritam M
Level 5 Contributor
89 reviews
17 helpful votes
Reviewed today
NEW
via mobile

This is amazing airlines. Well groomed staff and weel behaved inflifgt attendents. Fantastic flight. I was served bery well. One thing which needs to improve is quality and variety of food.

Domestic Business Class New Delhi - Mumbai
Helpful?
Thank RG15121972
New Delhi, Delhi, India
Level 6 Contributor
107 reviews
99 helpful votes
Reviewed today
NEW

Overall experience is always good with jet. Decent food, seats, toilets, cooling. The only thing i miss in these flights is a charging port. They have an online entertainment also which can be accessed through mobile but am not able to use it since i dont wnat to drain up the mobile batteries.

Domestic Economy New Delhi - Pune
Helpful?
Thank POOJABANSAL
Mumbai, India
2 reviews
Reviewed today
NEW

The flight was on time and we had requested for a vegan meal (first time) and provided a good meal. In house entertainment on personal screens ....was fab!!!

Domestic Economy Mumbai - Chandigarh
Helpful?
Thank rutumehta
Bengaluru, India
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed today
NEW

I reached the terminal ahead of departure and completed my check in quite fast. I spent my time at the GVK lounge on my boarding pass. The internet speed was ok and I could catch up on my email. The buffet was exhaustive covering many cuisines. I left for boarding and by the time I reached the gate the boarding...

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Domestic Economy Mumbai - Bengaluru

Helpful?
Thank cpjqm
Pune, India
2 reviews
Reviewed today
NEW

Hi, Jet airways like always never disappoints its customer. It got delayed at Delhi airport but did make up to arrive on time in Pune. Further , I was not well so the airport staff took care of medical conditions and provided me luggage on priority.

Domestic Economy New Delhi - Pune
Helpful?
Thank PRIYANKA G
THANE
Level 1 Contributor
4 reviews
2 helpful votes
Reviewed yesterday
NEW

We thought that on international flights at least, Jet would offer better than domestic services, however, we were wrong, as service was average, besides, being Boeing 737, there was not much leg space, for entertainment, we had to have jet airways app first on our mobile, which we didn't, so we were deprived to even avail entertainment services thru wifi...I...

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International Economy Dubai - Mumbai

Helpful?
Thank JRDARYANI
See travel tips for airlines
“Try to do a webcheck as soon as it opens since the seats get taken”
POOJABANSAL, 24 Sep 2018 | Read review
“Use the web check in to save time”
cpjqm, 24 Sep 2018 | Read review
“Book with jet airways direct they have good offers”
kayp605, 23 Sep 2018 | Read review
“take aisle seat”
408saurabhk, 23 Sep 2018 | Read review
“If you prefer to Board Fist look for a back seat”
setnath, 23 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.

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