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Jet Airways


5,475 Reviews
Headquarters: Siroya Centre Sahar Airport Road, Andheri, Mumbai (Bombay) 400099 India +91-22-3989-3333 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,475 Reviews from our TripAdvisor Community

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5,475 reviews from our community

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Showing 5,166: English reviews
1 review
Reviewed yesterday
NEW

Service from JET AIRWAYS was very good. Would definitely recommend JET to every one travelling from London to Mumbai.

International Economy London - Mumbai (Bombay)
Helpful?
Thank Hisham S
Chandigarh, India
Level 4 Contributor
25 reviews
7 helpful votes
Reviewed yesterday
NEW

We'd boarded our flight from Delhi . There were server issues early morning which did not resolve and we had to wait for around 50-60 min . Finally we were given manual boarding passes. The flight was destined for Singapore. Since the layover was not long, it was quite a fuss to collect our boarding passes . The connecting flight...

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International Economy New Delhi - Melbourne

Helpful?
Thank Vaibhavguptacs
leicestershire
Level 3 Contributor
9 reviews
10 helpful votes
Reviewed yesterday
NEW

Chose Jet Airways over Emirates from London to Mumbai due to it being a direct flight and was a few hundred pounds cheaper. Heard that the airline was ok so we were feeling fairly confident. Oh how wrong were we. The most uncomfortable flight we have ever been on, my husband had to sit on a broken seat for over...

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International Economy London - Mumbai (Bombay)

Helpful?
1 Thank rjmLeicestershire
Seattle, Washington
Level 6 Contributor
477 reviews
137 helpful votes
Reviewed yesterday
NEW

We took this flight as a part of our journey from Chennai to Lucknow. The Flight a was Fifteen Minutes behind Schedule. But this was not great as most of the Flights from Delhi were delayed on that day. The Boarding was Smooth. The Inflight service,though a Short Flight was excellent. I would certainly recommend this Airline

Domestic Economy New Delhi - Lucknow
Helpful?
Thank KRAMA200
Mumbai (Bombay), India
Level 5 Contributor
54 reviews
14 helpful votes
Reviewed 2 days ago
NEW

Well travelling with Jet is always a good experience. Right from the check in to the boarding everything is smooth and precise. The flights are always clean . The staff is always cheerful ans smiling. The snacks/food served is hot and tasty. Only reason for not giving 5 stars is somewhere they have cut down on the menu and quantity...

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Domestic Economy Mumbai (Bombay) - New Delhi

Helpful?
Thank vsa2605
Ghaziabad, India
Level 3 Contributor
18 reviews
6 helpful votes
Reviewed 2 days ago
NEW

It was was a good flight and was landing at a good time at HK for travelers checking in China/HK same day as per their hotel timings (2 pm).

Asia Economy New Delhi - Hong Kong
Helpful?
Thank Rohit780
Mumbai (Bombay), India
Level 2 Contributor
5 reviews
Reviewed 2 days ago
NEW

best indian airlines as compare to other airlines from india.Now its downgrading its food quality then before, there r very few option you can select from their menu, quality and quantity is ok,if they conduct survey on their food then they can b better ,

Southeast Asia Business Class Mumbai (Bombay) - Bangkok
Helpful?
Thank 9_kamath
Chennai
Level 6 Contributor
1,144 reviews
416 helpful votes
Reviewed 2 days ago
NEW
via mobile

This was the flight scheduled at 19.15 hrs and it took off about 150 minutes delayed. I paid a premium to be on this flight as this was scheduled well ahead of the next flight at 20.30hrs to Chennai. The strange policy of denying lounge access for even JPP on low fare was not waived despite the flight being put...

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Domestic Economy Mumbai (Bombay) - Chennai (Madras)

Helpful?
Thank Raghuraman C
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Las Vegas, Nevada
Level 1 Contributor
3 reviews
Reviewed 2 days ago
NEW
via mobile

I took a flight from Varanasi to Delhi and they searched my check in bag without leaving notice. Additionally, they stole my cologne. I highly recommend any other airline before these thieves.

Domestic Economy Varanasi - New Delhi
Helpful?
Thank wbzimm
1 review
Reviewed 2 days ago
NEW

The only choice of airline that has a fairly good number of flights across India. This is the only airline that is a comparable to any international airline.

Domestic Economy New Delhi - Mumbai (Bombay)
Helpful?
Thank Sumit B
See travel tips for airlines
“It's a good option if travelling from / to India. Be a little early to the airport to avoid last minute hassles.”
Vaibhavguptacs, 21 Nov 2017 | Read review
“comparatively best from other airlines from india”
9_kamath, 20 Nov 2017 | Read review
“Reach airport early. Check in counters very badly managed.”
sumitb106, 20 Nov 2017 | Read review
“if you provide hyderabadi biriyani most of the guys should prefer this airline.”
nbnlondon, 19 Nov 2017 | Read review
“Take Odd time flights and ensure you do web check-in.”
pardeshi127pappu, 19 Nov 2017 | Read review
Show next 5 travel tips 5 of 10
About Jet Airways
Based in Mumbai, Jet Airways (9W) is the second largest airline in India. It flies non-stop to more than 45 domestic destinations and more than 20 international destinations in 19 countries in Asia, Europe and North America. The airline's primary hub is located at Mumbai's Chhatrapati Shivaji International Airport (BOM). Secondary hubs can be found at Chennai International Airport (MAA), Delhi's Indira Gandhi International Airport (DEL) and Kolkata's Netaji Subhash Chandra Bose International Airport (CCU). The airline's fleet includes aircraft with one-cabin (Economy Class), two-cabin (Première Class, or Business Class, and Economy Class) and three-cabin (First Class, Première Class and Economy Class) configurations.
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