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Air Serbia


1,260 reviews
Headquarters: Jurija Gagarina, 12, Belgrade 11000 Serbia 011 381 11 3112123 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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1,260 Reviews from our TripAdvisor Community

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1,260 reviews from our community

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Showing 680: English reviews
London, United Kingdom
Level 3 Contributor
17 reviews
13 helpful votes
Reviewed today
NEW
via mobile

My partner and I regularily travel to Serbia at least once a year so have used Air Serbia a great deal. When it first became Air Serbia the level of service was fantastic. However over the past 3 years we have seen a noticeable decline in the quality and service yet the price of tickets have risen substantially. There have...

Date of travel: October 2018
More 
Europe Economy London - Belgrade

Helpful?
Thank Miki_Holidays
Kotor, Montenegro
Level 6 Contributor
174 reviews
56 helpful votes
Reviewed 5 days ago
NEW

Having heard that Air Serbia uses old propeller planes from Belgrade to Tivat, Montenegro, I was positively astonished that the plane was a modern normal sized jet, particularly as there was a storm on the coast and the pilots had to fly around trying to find an airport where to land and finally took the wise decision to go down...

Date of travel: February 2019
More 
Europe Economy Belgrade - Tivat Municipality

Helpful?
Thank Margarita d
New York City, New York
Level 6 Contributor
150 reviews
52 helpful votes
Reviewed 1 week ago

Air Serbia is great for travel with children- very accommodating. If you happen to travel w the child w special needs they will let you board first and if/when you are boarding from Serbia- they will let you skip the security line. The staff was kind and helpful. They really are trying their best. The airplane is clean and the...

Date of travel: February 2019
More 
International Economy New York City - Belgrade

Helpful?
Thank danolear
Thessaloniki, Greece
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed 1 week ago via mobile

We chose to fly with Air Serbia from Thessaloniki to Belgrade, as this was the only airline company that offered a flight to Belgrade (from SKG) at that moment, at least. We faced some delays due to the weather, but overall it was ok. Neither bad, nor great.

Date of travel: January 2019
Europe Economy Thessaloniki - Belgrade
Helpful?
Thank gchrisovelidis
1 review
1 helpful vote
Reviewed 1 week ago via mobile

Yesterday I buy a ticket for my wife from NY to Tirana. For family problems after 20H I ask to change the date of departure. From March 9 to April 13. I stay on the phone 1 hour to find some options for the same fly rate, the call center guy is vere helpful to inform me for everything but...

Date of travel: March 2019
More 
International Economy New York City - Tirana

Helpful?
1 Thank bestvideo
1 review
1 helpful vote
Reviewed 2 weeks ago

They are the worst! NEVER FLY WITH AIR SERBIA! The staff is awful and disrespectful.There's not a single good thing that i could say about air serbia!Stay away from this s**t!!!

Date of travel: February 2019
Europe Economy Belgrade - Paris
Helpful?
1 Thank JK111111
Level 1 Contributor
4 reviews
10 helpful votes
Reviewed 2 weeks ago

Relabeled air company, direct flight, comfortable flight. Pleasant cabin crew. Enjoy flying and recommend flying with AIR SERBIA!

Date of travel: February 2019
International Economy Belgrade - New York City
Helpful?
1 Thank bobana82 .
Bucharest, Romania
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

The plane was really old, dirty and noisy (it was an ATR). The only positive aspect was tne crew, which was really nice

Date of travel: February 2019
Europe Economy Belgrade - Bucharest
Helpful?
1 Thank colorstay2
Athens, Greece
Level 6 Contributor
105 reviews
17 helpful votes
Reviewed 3 weeks ago

Air Serbia is a regular no-frills-airline. It's reliable and comparably cheap - they have good deals on the balkan route. Ans the best part: stopover in Belgrad where you can buy cheap cigarettes right at the airport. If you don'T expect a premium service, you'll have a good time at Air Serbia.

Date of travel: July 2018
Europe Economy Frankfurt - Belgrade
Helpful?
1 Thank makr80
Ostrava, Czech Republic
Level 6 Contributor
116 reviews
52 helpful votes
Reviewed 3 weeks ago via mobile

Absolutely wonderful flight. Super nice and attentive staff, comfy individual little cabins in 1-1-1 layout and delicious food. There are 7 different Serbian wines on offer to accompany your gourmet experience. If there is a chance I will happily fly again.

Date of travel: February 2019
International Business Class Belgrade - New York City
Helpful?
Thank Jonapet
See travel tips for airlines
“If you don't want to take a chance with the seat- I recommend add on seat reservation purchase.”
danolear, 11 Mar 2019 | Read review
“dont go with this airline!”
JK111111, 4 Mar 2019 | Read review
“Be very slim with narrow hips.”
tsmarsco, 10 Feb 2019 | Read review
“Don't book a flignt”
58tiburon, 30 Jan 2019 | Read review
“Avoid this airline for this sector, not worth the price”
mustakn2016, 18 Jan 2019 | Read review
Show next 5 travel tips 5 of 10
About Air Serbia
Air Serbia (JU) is the country's largest airline as well as its flag carrier. Etihad Airways (EY) owns 49 percent of the company and the balance is owned by the Serbian government. Travelers also earn points in Etihad's frequent flier program. Previously known as Jat Airways, the airline operates from a hub at Belgrade Nikola Tesla Airport (BEG). It flies to about 40 destinations in Europe, Asia and the Middle East. Air Serbia also has codeshare arrangements with 13 other airlines. The carrier has a fleet of 20 planes, including Airbus A319-100, Airbus A320-200, ATR 72-200, ATR 72-500 and Boeing 737-300 aircraft. Most are configured with a single Economy Class cabin, but some planes also have Business Class seating.

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