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Air Serbia


836 Reviews
Headquarters: Jurija Gagarina, 12, Belgrade 11000 Serbia +381 11 311 21 23 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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836 Reviews from our TripAdvisor Community

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836 reviews from our community

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Showing 448: English reviews
Las Vegas, Nevada
Level 6 Contributor
496 reviews
184 helpful votes
Reviewed yesterday
NEW

Very Nice Experience from Check in to Landing...crew was very friendly and efficient. Plane was clean and newer....on time too!!

Europe Economy Athens - Belgrade
Helpful?
Thank Deigs
Level 3 Contributor
12 reviews
Reviewed 3 days ago
NEW
via mobile

Air Serbia is the national airline of Serbia(previously JAT). Recently they have made some changes in their offers, so the principal is now more similar to low cost companies. You have different types of tickets and basic one includes only a small suitcase (max8kg) and handbag (max 4kg).For everything else, now you have to pay extra. We paid extra for...

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Europe Economy Belgrade - Athens

Helpful?
Thank Ivana P
United Kingdom
Level 6 Contributor
98 reviews
38 helpful votes
Reviewed 4 days ago
NEW
via mobile

I was planning on going by train from Sofia to Belgrade until I found out it was a 12 hour journey. This air Serbia flight was only 1 hour and it was quite affordable even at the last minute. I was even able to sleep through most the flight which was quite nice.

Europe Economy Sofia - Belgrade
Helpful?
Thank Jonathan W
Level 3 Contributor
19 reviews
Reviewed 5 days ago
NEW

Serbian airlines is not like any other airline I have ever flown with. Everything went fine at check-in and the plane boarded on time. The attendants were courteous. As I boarded, I noticed the interior of the plane was a little shabby, or beaten up, but that was fine. What was not fine, was the seats. Oh my lord, thank...

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International Economy New York City - Belgrade

Helpful?
Thank cosette s
Level 4 Contributor
38 reviews
9 helpful votes
Reviewed 1 week ago

The staff was friendly. Boarding and take-off were on time. The only down side was that they use a plane with propellers on wings, which made the trip a bit noisy.

Europe Economy Prague - Belgrade
Helpful?
Thank FemaleWorldTraveler
Ghent, Belgium
Level 5 Contributor
72 reviews
41 helpful votes
Reviewed 1 week ago

For the price I paid, by other companies I would receive a smile, tasty food, probably music to listen or at least newspaper. to read. I received no information about the weight of my luggage, a long queue in Brussels because every suitcase was measured and passangers charged for extra weight. Poor food in the airplane, for high prices. On...

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Europe Economy Brussels - Belgrade

Helpful?
Thank LieveVdm
Mississauga, Canada
Level 6 Contributor
109 reviews
61 helpful votes
Reviewed 1 week ago

Excellent service, entertainment, great check in and luggage drop off, overall service, very, very good. Good selection of food and drinks,

Europe Economy Belgrade - Amsterdam
Helpful?
Thank mtcp
Mississauga, Canada
Level 6 Contributor
109 reviews
61 helpful votes
Reviewed 1 week ago

Excellent service, polite crew, no delays. excellent check in, great airport service and staff - highly recommended.

Europe Economy Zurich - Belgrade
Helpful?
Thank mtcp
Beirut, Lebanon
Level 3 Contributor
17 reviews
3 helpful votes
Reviewed 1 week ago

I can say public transportation in the air. Attendants very friendly but no tv screen , tight chairs, you can only pay in Euro or Serbian dinar & they didn't have change for the 100 euros. If you have to use it , buy exit seats for more room for legs & order ur meal if u want to in...

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International Economy Beirut - Belgrade

Helpful?
Thank Rola1961
Cetinje, Montenegro
Level 6 Contributor
202 reviews
84 helpful votes
Reviewed 1 week ago

The plane was in a good condition and the toilets were kept clean. The entertainment was quite limited but this did not bother me. Some of the staff are so lazy and arrogant and the food was not tasty at all, this time I took my own food with me.

International Economy Podgorica - New York City
Helpful?
Thank Rozafa
See travel tips for airlines
“If you have to eat gluten-free- bring your own food!!”
cosettes2015, 18 Apr 2018 | Read review
“Dont expect too much, and you will be OK”
Miki_Rad, 21 Mar 2018 | Read review
“Pick a window seat in the front of the plane. If you fly from Belgrade, come early.”
vladimirt864, 12 Mar 2018 | Read review
“Book and buy a ticket a few months earlier because they are cheaper.”
nebojsa2018, 2 Mar 2018 | Read review
“It is a long flight to Belgrade, and you arrive very early in the morning - you need to get some sleep between JFK and Belgrade.”
D1545CTdavidl, 25 Feb 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Serbia
Air Serbia (JU) is the country's largest airline as well as its flag carrier. Etihad Airways (EY) owns 49 percent of the company and the balance is owned by the Serbian government. Travelers also earn points in Etihad's frequent flier program. Previously known as Jat Airways, the airline operates from a hub at Belgrade Nikola Tesla Airport (BEG). It flies to about 40 destinations in Europe, Asia and the Middle East. Air Serbia also has codeshare arrangements with 13 other airlines. The carrier has a fleet of 20 planes, including Airbus A319-100, Airbus A320-200, ATR 72-200, ATR 72-500 and Boeing 737-300 aircraft. Most are configured with a single Economy Class cabin, but some planes also have Business Class seating.
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