We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Germanwings (Now Eurowings)

437 reviews
Headquarters: Germanwings St. 2, 51147 Cologne, North Rhine-Westphalia Germany 011 49 180 6 320320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

437 Reviews from our TripAdvisor Community

Write a Review

437 reviews from our community

Filter reviews by popular destinations:
All reviews Bonn Berlin Düsseldorf Hamburg Stuttgart Milan London Vienna Paris Barcelona Palma de Mallorca Rome Zurich Hannover
Traveller rating
  • (113)
  • (11)
  • (0)
  • (0)
  • (110)
  • (8)
  • (6)
  • (0)
  • (0)
  • More
  • More
Showing 124: English reviews
Zagreb, Croatia
Level 6 Contributor
310 reviews
61 helpful votes
Reviewed 11 February 2019 via mobile

Used them from Zagreb to Stuttgart and back to Zagreb. Professional staff, clean plane, quick boarding. The food and drink are soooo expensive. Prices for bags over 8kg are also pretty much expensive. One of my bags was lost (gone to Munich instead of Zagreb) but it was find after few days - luckily. Just before take off we were...

Date of travel: May 2018
Europe Economy Zagreb - Stuttgart

Thank Andr3a1o
Howden, United Kingdom
Level 6 Contributor
91 reviews
66 helpful votes
Reviewed 25 January 2019 via mobile

Have used budget airlines in the past. However this was the best one. Professional staff, on-time, clean plane, good service and could not fault them. Yes I would definitely use again and thank you for good service.

Date of travel: January 2019
Europe Economy London - Bonn
Thank freespirityorkshire
Level 6 Contributor
476 reviews
395 helpful votes
Reviewed 13 September 2018 via mobile

It was all in all an PK experience and as always you get what you pay for. Had one leg with them in a AB 320 series and boarding and exit went smooth. Aircraft feelt clean and not yet needed a refurbish even if used in a high frequency. Service level as expected on a budget airline but you can...

Date of travel: July 2018
Europe Economy Ibiza - Hamburg

1 Thank W4971ERthomasf
Level 6 Contributor
546 reviews
162 helpful votes
Reviewed 3 September 2018 via mobile

Used them from London to Salzburg return. Generally quite good. Plane is clean. Comfortable for a short trip. Not sure about a long flight. No TV screen but only a short flight. I slept most of it. Very quick boarding. Staff generally friendly. Left on time and arrived early on the return but slightly delayed going out. Staff were sorry...

Date of travel: September 2018
Europe Economy London - Salzburg

Thank 43Tah
Milan, Italy
Level 5 Contributor
87 reviews
13 helpful votes
Reviewed 13 August 2018 via mobile

I heard negative things about this company, but I’ve to reconsider. My trip was actually nice, the seats are larger that most ‘cheap’ airlines and I felt respected by the crew.

Date of travel: August 2018
Europe Economy Bonn - Zagreb
Thank I3881DYlucad
Galati, Romania
Level 6 Contributor
246 reviews
115 helpful votes
Reviewed 23 July 2018 via mobile

Its good that they are covered by Lufthansa, as there will be no option on last minute alternatives (i. e. flight cancellation). Summertime looks like they are lacking on personnel, and would expect long queues on all their counters.

Date of travel: July 2018
Europe Economy Dusseldorf - Lyon
Thank mycdt
Level 3 Contributor
13 reviews
7 helpful votes
Reviewed 1 April 2018 via mobile

The situation around airline connections in Berlin was already very poor, but ever since Air Berlin went bust it has become even worse. Lufthansa’s low cost carrier Germanwings / Eurowings, supported by the German government, has taken over most of the planes and take-off/landing rights. I have not experienced a single flight without delay in the past months, travelling on...

Date of travel: April 2018
Domestic Economy Berlin - Bonn

4 Thank AntonioDiLimburgia
Dundee, United Kingdom
Level 3 Contributor
10 reviews
5 helpful votes
Reviewed 5 February 2018 via mobile

I fly with this airline every 3 months for the short commute from Edinburgh to Cologne. The planes are always very clean( inside the cabin is very dull colours though ), and the cabin crew are very nice and friendly, always! They'll forever go out of their way to help you and accommodate for your needs. However, the seats are...

Date of travel: October 2017
Europe Economy Edinburgh - Bonn

Thank KristenZoee
New York City, New York
Level 5 Contributor
50 reviews
31 helpful votes
Reviewed 26 December 2017

On Nov. 12, I took the 11 AM flight from Hamburg to Cologne. Check-in for my flight was speedy and the staff courteous, at the gate the boarding was quick, with the gate staff friendly and courteous to customers, from what I observed. The flight boarded quickly and was about 2/3 full. We had a speedy take off from Hamburg....

Date of travel: November 2017
Domestic Economy Hamburg - Bonn

Thank rugbyplaer
Bristol, United Kingdom
Level 6 Contributor
72 reviews
39 helpful votes
Reviewed 17 December 2017 via mobile

Checking in at Terminal D was awful 3 desks open terrible queue for security. The terminal was converted from a car park and it shows. It was like a cattle shed the staff appeared as if they could not be bothered. Bussed to aircraft the flight was full boarding was chaotic and they were allowing people to take on hand...

Date of travel: December 2017
Europe Economy Berlin - London

1 Thank Kellycsi
See travel tips for airlines
“Good Clean basic air travel.”
rugbyplaer, 25 Dec 2017 | Read review
“Go to their website, they often do not have flights every day and won't come up on other search engines.”
karlw209, 5 Nov 2016 | Read review
“Use Stansted for entry to London, since the train is quicker than the tube from Heathrow.”
B-Nutzer, 23 Aug 2016 | Read review
“I always ask for aisle seats.”
FalkirkJennylonglegs, 20 Aug 2016 | Read review
“Travellers with children get to board first witch is nice”
879helgap, 8 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Germanwings
Germanwings operated as a separate and independent brand under the Lufthansa Group until October 2015 when a merger with its sister brand, Eurowings, began. As of 2016 the Germanwings brand is no longer in use, although Germanwings flight numbers continue to be used.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.

32 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (32)
Onboard Feature (1)
Cabin (3)
View from Window (8)
Airport (5)
Airline Lounge (1)
Food and Drink (1)
Other (13)