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Georgian Airways


155 reviews
Headquarters: 12 Rustaveli Avenue, Tbilisi 00108 Georgia +995-322-999130 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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155 Reviews from our TripAdvisor Community

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155 reviews from our community

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Showing 56: English reviews
Abingdon, United Kingdom
Level 3 Contributor
8 reviews
5 helpful votes
Reviewed 3 days ago
NEW

Flight cancelled but at least they notified us 10 days in advance and refunded our money promptly. . .

Europe Economy London - Tbilisi
Helpful?
Thank Michael B
Level 4 Contributor
30 reviews
10 helpful votes
Reviewed 6 days ago
NEW
via mobile

While I’ve not flown with Georgian, I’m not sure I ever will. Our flight was cancelled, and we were never notified of the change. The same thing happened to my friends who also were going to fly on Georgian from another city. If you do book with them, CHECK YOUR FLIGHT. They may not notify you if it is cancelled,...

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Europe Economy London - Tbilisi

Helpful?
1 Thank Katelyn C
Israel
Level 3 Contributor
17 reviews
2 helpful votes
Reviewed 1 week ago

i flew business because i had trouble on flights but was very comfortable the seats are good and the stewardesses were very helpful.

International Business Class Tel Aviv - Batumi
Helpful?
Thank philip4555
London, United Kingdom
1 review
Reviewed 1 week ago via mobile

Our return flight from Tbilisi to London was cancelled without notification. This seems to be something that has happened to many others who use Georgian if the reviews on TripAdvisor and other sites are anything to go by. We only found our flight was cancelled by coincidence- we logged on to their site to look for domestic flights and noticed...

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Europe Economy London - Tbilisi

Helpful?
Thank Soulond
Oxfordshire, United Kingdom
Level 3 Contributor
14 reviews
4 helpful votes
Reviewed 1 week ago

Not the most comfortable flight in the world, but it got us there and back and pretty much on schedule. Bit cramped - but then aren't they all these days. Price pretty good.

Europe Economy London - Tbilisi
Helpful?
Thank gauntlett2016
Exeter, United Kingdom
Level 6 Contributor
694 reviews
283 helpful votes
Reviewed 2 weeks ago

The flight from LGW to Tbilisi was the last flight out of Gatwick North Terminal and took off and landed on time. The aircraft was an Embraer 190. Seating was adequate considering that it was a 4 hr flight. The cabin meal service was bad. I asked for a red wine with my meal and received approx 50 ml in...

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Europe Economy London - Tbilisi

Helpful?
Thank gyanfernando
Leek, United Kingdom
Level 6 Contributor
193 reviews
52 helpful votes
Reviewed 2 weeks ago

Ideal direct flight. Flights in both directions left on time and arrived early. Smallish planes so no long check-in queues. Staff pleasant and helpful. Food not the best example of Georgian cuisine but is included. Timings of flights are not the most convenient. With this airline it is a case of the destination being the important factor. If you want...

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Europe Economy London - Tbilisi

Helpful?
Thank Linda P
Level 4 Contributor
30 reviews
10 helpful votes
Reviewed 2 weeks ago via mobile

While I’ve not flown with Georgian, I doubt I ever will. Our flight was cancelled, and we were never notified of the change. The same thing happened to my friends flying Georgian from another city. If you do book with them, CHECK YOUR FLIGHT. They will not notify you if it is cancelled, which is completely unacceptable.

Europe Economy London - Tbilisi
Helpful?
1 Thank Katelyn C
Orange County, California
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 3 weeks ago

Terrible customer service, their staff are very rude and agressive and their pricess are very high for the type of services they provide

Europe Economy Tbilisi - Amsterdam
Helpful?
1 Thank daniel_naoum
Tbilisi, Georgia
Level 1 Contributor
4 reviews
Reviewed 3 weeks ago

Good airline flying for KLM. Nice and helpful crew, good service and a good flight and landing. Recommended.

Europe Economy Amsterdam - Tbilisi
Helpful?
Thank jwvdzwaag
See travel tips for airlines
“Avoid them”
gyanfernando, 3 Jun 2018 | Read review
“Book through the Georgian Airways website. Remember bottles of wine are heavy and can make your hold luggage overweight when you leave! :)”
georgieg580, 23 May 2018 | Read review
“Watch out for the smell of cigarette smoke.”
kapilarajesh, 19 Feb 2018 | Read review
“change to anothe rairline”
timomega, 12 Jan 2018 | Read review
“Expect poor customer service”
_K2711JW, 1 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About Georgian Airways
Previously known as Airzena, Georgian Airways (A9) is the flag carrier of the Republic of Georgia. It operates from a hub at Tbilisi International Airport (TBS) and has designated Batumi Airport (BUS) and Kutaisi International Airport (KUT) as focus cities. The airline flies to a total of 11 destinations. These include Armenia and Israel, in Asia, and Austria, France, the Netherlands, Russia and the Ukraine in Europe. It has codeshare agreements on some Austrian Airlines (OS) and KLM (KL) routes. Georgian Airways' fleet of seven planes includes one Boeing 737-500, two Boeing 737-700, one Bombardier CRJ100ER and two Bombardier CRJ200LR, as well as one Bombardier Challenger 850 operated on behalf of the government. Its commercial fleet is configured with two cabins: Business Class and Economy Class.
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