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Ethiopian Airlines


2,729 reviews
Headquarters: Airport Enterprise Building, Addis Ababa Ethiopia +251-116656666 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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2,729 Reviews from our TripAdvisor Community

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2,729 reviews from our community

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Showing 1,850: English reviews
Mek'ele, Ethiopia
Level 1 Contributor
4 reviews
Reviewed yesterday
NEW
via mobile

I had flown to Munich on June 18 via ET and have found the crew to be very inattentive. Some folks sitting near me had to go and fetch morning refreshments by themselves cause the attendants passed by us without attending. It was embarrassing even to ask for the service. Especially considering the service we got on the connection flight...

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International Economy Addis Ababa - Munich

Helpful?
Thank Fanuel H
Level 3 Contributor
5 reviews
Reviewed yesterday
NEW

Not only my love for food made me loved this airline but the efficient and effectiveness and a top notch customer service they have. I flew from Addis Ababa to Accra on Airbus A350 and later I came to realize EA have 19 of them. The flight was comfy with nice food, entertainment that made my five hours a little...

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Africa Economy Dar es Salaam - Accra

Helpful?
Thank augustiner2018
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

Really nice Airline that gets you from A to B. While the plane is oldish, the food is better than most, the staff are friendly and the movies are all the latest ones. Only not so fun part is that the Ethiopian airport is really old and small - both times very over crowded and unorganised.

International Economy Cape Town Central - Bangkok
Helpful?
Thank Marianna B
Singapore
Level 4 Contributor
23 reviews
9 helpful votes
Reviewed yesterday
NEW

This is my second time taking Ethiopian, my experience has been fairly good. Good fleet of aircraft, 787 and 777 etc. in flight entertainment was good, just that food and service are average. They put me and someone else in the same seat on this flight. I was seated in 17a then a dutch family came, one of them had...

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International Economy Addis Ababa - Dubai

Helpful?
Thank 489sngh
New Delhi, India
Level 6 Contributor
90 reviews
31 helpful votes
Reviewed 2 days ago
NEW

Flew Ethiopian on del-tlv-del sector.. aircraft's are quiet old and not maintained at all. Overall flight is average. Vegetarian Meal is not good at all

International Economy Tel Aviv - New Delhi
Helpful?
Thank Poojanigam
India
Level 3 Contributor
21 reviews
5 helpful votes
Reviewed 2 days ago
NEW

We travelled to South Africa through Ethiopian Airlines. The overall experience is OK. Food options were pathetic. Leg space was just OK. If we write to the customer service email, there is no response.

International Economy Mumbai - Addis Ababa
Helpful?
Thank Nilesh K
Singapore, Singapore
Level 6 Contributor
251 reviews
65 helpful votes
Reviewed 2 days ago
NEW

Shortest flight time from SIN to JRO. That is why I chose this airline. The first leg from SIN to ADD is fine. It is a 2 am flight. So we slept most of the way.The flight attendants kept waking us up for meals. Should have just let us sleep. 3-4 hours transit at ADD before next flight to JRO....

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International Economy Singapore - Kilimanjaro National Park

Helpful?
Thank Sharon T
Newbury Park, California
Level 1 Contributor
4 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Efficient flight with stop over in Washington, D.C. - good crew and comfortable but long flight - be sure to get an aisle seat - food good and service good, overall excellent value for the money and would take Ethiopian again

International Economy Los Angeles - Addis Ababa
Helpful?
1 Thank gooch2016
Ahmedabad, India
Level 3 Contributor
16 reviews
1 helpful vote
Reviewed 2 days ago
NEW
via mobile

Reach the airport after having checked in online. At the counter told the ticket has problems can't check you in. It later comes out that the flight is delayed and will miss the connection. WHY SAY TICKET HAS ISSUES. Flight is delayed by 7 hrs and you sat in the lounge, least should have communicated the delay and allowed people...

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International Business Class Accra - Mumbai

Helpful?
1 Thank Sanjiv S
Anand, Gujarat
Level 6 Contributor
104 reviews
98 helpful votes
Reviewed 2 days ago
NEW

Flew Ethiopian on four flights in one week and all the four flights were quite good. The food was good, though the vegetarian meals may be further improved. The attendants were good. While the inflight experience was good, the experience at the time of boarding in Addis Ababa could be improved.

International Economy Mumbai - Addis Ababa
Helpful?
1 Thank Subrata S
See travel tips for airlines
“Cape Town - Ethiopia - Bangkok”
, 19 Jun 2018 | Read review
“ask for aisle seat, bid if you can afford for up-grade”
gooch2016, 18 Jun 2018 | Read review
“As i flew back i'm not sure why Ethiopian Airlines gave us Malawian Airlines. Always double check your flight as you book.”
lydiamutheu, 18 Jun 2018 | Read review
“I prefer aisle seats”
TravelinAlan, 17 Jun 2018 | Read review
“If flexibility exists, prefer taking a flight operated by the 787 Dreamliner.”
MarceloL686, 14 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Ethiopian Airlines
Ethiopian Airlines (ET) is the flag carrier of the country of Ethiopia and a member of the Star Alliance. The airline flies non-stop to 20 domestic destinations and more than 80 international destinations. This includes about 50 destinations elsewhere in Africa, as well as points in Europe, Asia, North America and South America. Most of the airline's fleet features a two-cabin configuration: Cloud Nine, which is the company's Business Class, and Economy Class. Some of its smaller planes are configured with only Economy Class seating. Ethiopian's head office and operational hub is located at Addis Ababa Bole International Airport (ADD).
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