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easyJet


3.5 of 5 bubbles
11,305 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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11,305 Reviews from our TripAdvisor Community

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11,305 reviews from our community

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Showing 6,147: English reviews
Level Contributor
17 reviews
5 of 5 bubbles Reviewed yesterday NEW

The service on board is very good and the plane was very clean and looked new. The option for meals on board are look and tast great

International Economy Marrakech - Milan
Helpful?
Thank Joao P
Manchester, United Kingdom
Level Contributor
9 reviews
4 of 5 bubbles Reviewed yesterday NEW

A reasonable flight and service for the money. You are never going to get a premium service for what they charge, so overall 4/5

Europe Economy Manchester - Amsterdam
Helpful?
Thank Craig C
Guildford, United Kingdom
Level Contributor
46 reviews
26 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

Easyjet again lived up to my expectations. The flights were on time no delays. The staff were very friendly. Keep up the good work.

Europe Economy London - Venice
Helpful?
Thank Lester370
Cambridge, United Kingdom
Level Contributor
743 reviews
273 helpful votes
1 of 5 bubbles Reviewed yesterday NEW

Easyjet just seem to get worse and worse, gone are the days when we thought they were wonderful and Ryanair were terrible! Easyjet now only allow one carry-on bag (and there's always the risk they will even take that one off you in the queue!) and they take the idea of "no frills" to extremes... but our real issue with...

More 
International Economy London - Jersey

Helpful?
Thank David M
Hartley Wintney, United Kingdom
Level Contributor
87 reviews
42 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

They had us standing on the airbridge for ¾ of an hour in near freezing conditions despite knowing that there was no crew. The should have left us in the departure lounge where there was seating and warmth.

Europe Economy London - Hamburg
Helpful?
Thank RobAiers
Burnley, United Kingdom
Level Contributor
115 reviews
55 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Excellent start to our holiday. Flight on time leaving. On time arriving. Plenty of room, & seats comfy enough. Staff very helpful & pleasant. They use a new system now for check in. There are machines at the check in area & you weigh your own bag & label it, then put it on conveyor. Quick & simple.

Europe Economy Manchester - Tenerife
Helpful?
Thank DerekWalker
Belfast
Level Contributor
46 reviews
25 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

Used to travel on Easyjet frequently and was always adequate. This time was a complete disaster. A near 3 hour delay from Belfast, chewing gum on the seats, filthy aircraft and rude crew. Furthermore, we were held in a departure lounge with no access to toilet facilities until we boarded. The aircraft pushed back and we were held off stand...

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Domestic Economy Belfast - Newcastle upon Tyne

Helpful?
Thank rachiffer
Level Contributor
18 reviews
16 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

Worst airline ever. Be aware that you have at least triple of chances to miss your flight traveling with this airline because of its unhelpful and unfriendly stuff. Stay away from easyjet if you want to have a nice and save flight.

Europe Economy London - Madrid
Helpful?
Thank Jamie G
London, United Kingdom
Level Contributor
3 reviews
3 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

I have had two return flights in the last ten days out of Gatwick and all four flights have been delayed, is that the service a customer should receive? Appalling and words fail me!!!

Domestic Economy London - Aberdeen
Helpful?
1 Thank stuart n
London, United Kingdom
Level Contributor
6 reviews
4 helpful votes
1 of 5 bubbles Reviewed 3 days ago NEW via mobile

The acceptance of small bags for cellphone/wallet is arbitrary. Theyobliged me to put it inside suitcase or pay 60euros... this choice is arbitrary even proposing putting under the feet. To avoid as much as possible.

Europe Economy Lisbon - London
Helpful?
1 Thank João N
See travel tips for airlines
“You get what you pay for but it was worth it!”
 of 5 bubbles anansa2017, 19 Feb 2017 | Read review
“Helpful desk staff and the welcome onboard friendly - grat for those who have a flying phobia. Hot beverages and sandwiches a plenty.”
 of 5 bubbles N3688FPsuet, 18 Feb 2017 | Read review
“Gatwick - Special Assistance”
 of 5 bubbles 22chrisrus, 18 Feb 2017 | Read review
“Book seats in advance and maybe extra leg room ones - worth that extra bit of money.”
 of 5 bubbles TraciAW16, 18 Feb 2017 | Read review
“Good in flight magazine with interesting articles.”
 of 5 bubbles paulcS3240SB, 17 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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