We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

easyJet


3.5 of 5 stars
7,589 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 1735
    Excellent
  • 3040
    Very good
  • 1555
    Average
  • 616
    Poor
  • 643
    Terrible
Affordable Good Value Price With Helpful Attentive Staff.

Despite the horrendous 5am check in for a 7am flight which leaves you feeling like a zombie from... read more

4 of 5 starsReviewed 3 days ago
alicechalloner
,
Romford, United Kingdom
Rating summary
  • 3 of 5 stars
    Legroom
    3 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Customer Service
    4 of 5 stars
    Value for Money
  • 3.5 of 5 stars
    Cleanliness
    3.5 of 5 stars
    Check-in and Boarding
  • 3 of 5 stars
    Food and Beverage
    2 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

7,589 Reviews from our TripAdvisor Community

Write a Review

7,589 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Romford, United Kingdom
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Despite the horrendous 5am check in for a 7am flight which leaves you feeling like a zombie from lack of sleep the warm welcome and great service from the EasyJet flight attendants eases the stresses of an early morning flight. Like most people I dislike early morning flights, but the prices are so attractive they are hard to resist, and...

More 
Europe Economy London - Bodrum

Helpful?
Thank alicechalloner
Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed 3 days ago NEW

I can't review the actual flight because it was CANCELED and I NEVER TOOK IT. However, easyjet is the worst airline I have ever encountered. I have been in a back-and-forth e-mail communication with them since April regarding a cancelled flight I was supposed to be reimbursed for. Even after over six months of e-mailing and a very, very expensive...

More 
Europe Economy Amsterdam - Lisbon

Helpful?
Thank terabrostoff
Level Contributor
50 reviews
10 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Worst service concept ever, unpleasant and incompetent staff ...I could go on! The planes are ok ...but again they are manufactured by Airbus!

Europe Economy Paris - Copenhagen
Helpful?
Thank Rytterager
Exeter, United Kingdom
Level Contributor
151 reviews
78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice modern jets, good service and reasonable snacks,drinks etc. Only complaint if you are of a bigger build, the seat belts are the size for children. Be prepared to be embarrassed to ask for a belt extension if you are bigger than size 16.

Domestic Economy Bristol - Glasgow
Helpful?
Thank John G
Aldershot, United Kingdom
Level Contributor
7 reviews
1 of 5 stars Reviewed 3 days ago NEW

My first and last time flying with EasyJet. I thought why don't I try EasyJet because you can't knock them til you tried them. I'm a frequent flyer using airlines such as British Airways, Virgin Atlantic, Emirates, Cathy Pacific, ect; so I know the cabin bag rules for each airline, security at airports, the 100ml liquids rule ect. However, flying...

More 
Europe Economy London - Chania Town

Helpful?
Thank hc131992
Exeter, United Kingdom
Level Contributor
12 reviews
2 of 5 stars Reviewed 3 days ago NEW

Flown many times with various different airlines, Granted EasyJet are known for being the cheapest and i guess you get what you pay for. But our flight with EasyJet was more expensive than on the way out with Thomas Cook. Easy jet seats were so uncomfortable...let alone they appear as though they have just been bolted on to the plane,...

More 
Europe Economy Palma de Mallorca - Bristol

Helpful?
Thank EXRachel
Swansea, United Kingdom
Level Contributor
164 reviews
64 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We flew out of Bristol to Geneva, and the legroom was ok. The in flight menu does nothing to cater for dairy free diet and I always have no options on the in flight menus, as they contain lots of additives and corn and e numbers which is not really good quality. In regards to the staff they had buckets...

More 
Europe Economy Bristol - Canton of Geneva

Helpful?
Thank Colt S
Level Contributor
118 reviews
83 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our total experience leaving Manchester was a pleasure, no waiting at all, the bag drop was excellent, where you print your own baggage tickets helpful staff to assist, then fast track security, it really worked surprisingly well, without similar systems the return journey was hell.

Europe Economy Manchester - Santorini
Helpful?
Thank Mike B
Level Contributor
28 reviews
3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We boarded the plane to be greeted with piles and piles of rubbish bags. When we finally sat down the seat pocket infront was full of rubbish and also there was a coffee cup on the floor by my feet. My husbands legs touched the seat infront (wish we'd paid for extra leg room which I was told is £16.99)....

More 
Europe Economy Manchester - Tenerife

Helpful?
Thank Jaide C
Lancaster, United Kingdom
Level Contributor
7 reviews
7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Manchester to Bilbao. Last flight was canceled the night before but that was due to French air traffic controllers striking so couldn't be blamed on easy jet. Today's flight was delayed initially by 2 hrs but in the end by only about an hour due to a " technical fault" ( the bog sensor malfunctioning which is a little more...

More 
Europe Economy Manchester - Bilbao

Helpful?
Thank Andrew L
See travel tips for airlines
“Book ahead, as soon as the winter flights appear, you will snap up the best bargain.”
 of 5 stars alicechalloner, 23 Sep 2016 | Read review
“Make Sure you book on-line”
 of 5 stars mikebE9018PS, 23 Sep 2016 | Read review
“web site has more up to date info than airport”
 of 5 stars 57nigelp, 22 Sep 2016 | Read review
“Advance seat reservation and speedy boarding (at extra cost but worth it)”
 of 5 stars GGBIRA, 22 Sep 2016 | Read review
“book seats in advance”
 of 5 stars 457jsl, 22 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

363 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (363)
Viewed
Airport (74)
Viewed
Seat (7)
Viewed
Onboard Feature (4)
Viewed
Food and Drink (7)
Viewed
View from Window (126)
Viewed
Cabin (18)
Viewed
Airline Lounge (6)
Viewed
Other (121)