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easyJet


3.5 of 5 bubbles
10,904 Reviews
Headquarters: Hangar 89 London Luton Airport, Luton LU2 9PF England +44-0330-365-5000 Website
Rating summary
  • 3 of 5 bubbles
    Legroom
    3 of 5 bubbles
    Seat Comfort
  • 3.5 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 3.5 of 5 bubbles
    Cleanliness
    3.5 of 5 bubbles
    Check-in and Boarding
  • 3 of 5 bubbles
    Food and Beverage
    1.5 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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10,904 Reviews from our TripAdvisor Community

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10,904 reviews from our community

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Showing 5,954: English reviews
Sydney, Australia
1 review
1 of 5 bubbles Reviewed yesterday NEW

EVERYONE CAREFUL OF YOUR SMALL HAND CARRY LUGGAGE. I bought extra luggage for me from madrid to london with easyjet. However my luggage was completely destroyed. Even the baggage claim office at the airport said it was a disaster who knows what did my luggage went through. So I claim it to damaged luggage. They replied me after three weeks...

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Europe Economy Madrid - London

Helpful?
Thank hlwang
London, United Kingdom
Level Contributor
2 reviews
1 helpful vote
1 of 5 bubbles Reviewed yesterday NEW

I have booked a flight, when I recieved the confirmation email one of the dates was wrong, and I though that was my fault. I did it again and again came wrong. I contact Customer service by email, facebook and twitter. Two days later the contact me by email, they didn't even read my problem, only sent me a copy-paste...

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Domestic Economy London - Edinburgh

Helpful?
Thank Joylu12
Mersham, United Kingdom
2 reviews
1 helpful vote
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

EasyJet only flies to Corsica on Sundays- however no buses run on Sunday so the only way from airport to hotel (we had chosen Propriano ) if you don't drive, is by taxi. The quote for transfers from easyJet link was almost £400! And of course fares on Sundays much higher than normal. Of course, no refund when left with...

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Europe Economy London - Ajaccio

Helpful?
Thank GibsonGraham
Manchester, United Kingdom
Level Contributor
20 reviews
11 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Great budget airline, have previously flown with them to Athens and had no qualms about flying again. Paid extra for second row seat, which comes with priority boarding and it was worth every penny to be on and off first. Easy online booking and really useful app makes checking in a breeze. Helpful and friendly cabin crew made it a...

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Europe Economy Manchester - Krakow

Helpful?
Thank Wofwd123
Level Contributor
33 reviews
5 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

It may not be fair to entirely blame The Airline. I have travelled over 3mio miles throughout the world. I am now accident crippled and require special assistance for on & off embarkation (mostly wheel chair) Travelling out to Brussels the flight was delyed 6+ hours......I was dumed with the wheelchair in an obscure part of departure area. There was...

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Europe Economy Berlin - Brussels

Helpful?
Thank George M
London
Level Contributor
41 reviews
36 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Excellent staff, decent planes and super good value! Use them all the time and if you book the right seat and splash out for an airline lounge, its like a poor mans Club Europe... with friendlier staff and more edible food :D

International Economy London - Agadir
Helpful?
Thank mikeijay
Corsier-sur-Vevey, Switzerland
Level Contributor
34 reviews
7 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW

When I left the terminal building, walking to the plane, I was asked to put my smaller bag in my trolley, because only one piece of lugage was allowed. Fair enough. Because it was raining, I indicated I would do that in the plane, before putting my trolley in the overhead bin. Nevertheless one of the ground staff members found...

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Europe Economy Canton of Geneva - Brussels

Helpful?
Thank Gert M
Bristol, United Kingdom
Level Contributor
7 reviews
4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I holiday in Mallorca each year and generally fly with Easyjet as they are very good value, excellent time keepers and a good few steps up from Ryan Air. Great to fly from Bristol.

Europe Economy Bristol - Palma de Mallorca
Helpful?
Thank Derek S
Portstewart, United Kingdom
2 reviews
2 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

I have holidayed in Lanzarote on 4 occasions over the last 6 years. It is to be highly recommended. My only complaint/question for each of the 4 occasions, is why does it take so long to check in/bag drop passengers at Arecife airport? Yesterday we waited 55 minutes (65 minutes on my last visit) which seems about standard for Arecife....

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Europe Economy Lanzarote - Belfast

Helpful?
Thank SeamusandJacinta
Carluke, United Kingdom
Level Contributor
14 reviews
4 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW

Flying from Edinburgh was no problem but return from Krakow to Edinburgh was the same as last year...Called to boarding for speedy boarding and left to stand at the foot of a cold stairway for 35 minutes...Last year we had to stand , packed into a bus and a wait on the runway for 30 mins....Krakow need to get a...

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Europe Economy Krakow - Edinburgh

Helpful?
Thank George B
See travel tips for airlines
“Worst customer service ever”
 of 5 bubbles Joylu12, 19 Jan 2017 | Read review
“Pay for a seat close to the exit for quick boarding and alighting”
 of 5 bubbles Wofwd123, 18 Jan 2017 | Read review
“easyJet call centre is in South Affrica....the most helpful courtious resourceful call centre for any product or service.”
 of 5 bubbles georgemE6722UY, 18 Jan 2017 | Read review
“Look for alternatrives.”
 of 5 bubbles GertM438, 18 Jan 2017 | Read review
“Book in on line as close to the 30 days opening as possible as this gives good seats without paying extra”
 of 5 bubbles dereks221, 18 Jan 2017 | Read review
Show next 5 travel tips 5 of 10
About easyJet
Low-cost carrier easyJet (U2) is the United Kingdom's largest airline. Headquartered at London Luton Airport (LTN), easyJet flies to 32 countries across Europe, Africa and Asia using a point-to-point route model. All of the airline's aircraft are configured with single-cabin Economy Class seating. EasyJet keeps airfares low by offering few complimentary services, and passengers must purchase both food and beverages while onboard. The airline has more than 20 bases across Europe. Of those, London Gatwick Airport (LGW) is the largest. Other large bases include Milan–Malpensa Airport (MXP), Bristol Airport (BRS), Luton and London Stansted Airport (STN).
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