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Eastern Airways

121 Reviews
Headquarters: Schiphol House Humberside Airport, Kirmington DN39 6YH England +44-08703-669100 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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121 Reviews from our TripAdvisor Community

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121 reviews from our community

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Showing 88: English reviews
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago

My flight was cancelled by Eastern in December. In the usual procedure I applied for my 250 euro compensation. Eastern have continually caused problems with the application. As long ago as January they agreed that I was due the 250 euro. We are now into March and they have still NOT PAID. I have now gone to the complaints department...

Domestic Economy Leeds - Aberdeen

Thank Ian J
Level 4 Contributor
22 reviews
8 helpful votes
Reviewed 22 January 2018 via mobile

The flight was cancelled within an hour of the scheduled departure time. Apparently the flight wasn’t full enough. I was also informed that the flight is cancelled regularly. I was offered an alternate: flight to Humberside via DurhamTees Valley followed by a long taxi ride from Humberside to Norwich. Now if the airline regularly cancels this flight why still offer...

Domestic Economy Aberdeen - Norwich

1 Thank Tinyone2
Bangor, United Kingdom
Level 3 Contributor
23 reviews
5 helpful votes
Reviewed 9 December 2017

Although the booking is through Flybe, the service is operated by Eastern Airways. The check in is operated by Flybe and as usual the staff are superb. The aircraft is a Jetstream 41 so do not expect to be allowed ANY hand luggage on board. There is no overhead storage. Whilst Eastern airways promote complimentary drinks, this amounts to a...

Domestic Economy Belfast - Newcastle upon Tyne

Thank Brian G
Level 2 Contributor
8 reviews
2 helpful votes
Reviewed 5 December 2017

The flight was delayed and information was not forthcoming. It was a codeshare with Flybe, and when I flew Eastern to Stornaway, a cup,of tea and a biscuit was free, but this time they charged Flybe prices. The airline staff, when we eventually boarded were friendly, apologetic and efficient.

Domestic Economy Orkney Islands - Aberdeen
Thank Susan P
Aberdeen, Scotland, United Kingdom
2 reviews
2 helpful votes
Reviewed 5 December 2017

The flights were on time, with great information, efficient and informative staff. Despite poor weather the landings were really well handled. Would thoroughly recommend the particular flights but also the company for on time take off and before time landing each journey. Thanks for making my weekend away more relaxing and stress free.

Domestic Economy Aberdeen - Cardiff
Thank Laura W
Cardiff, United Kingdom
Level 6 Contributor
388 reviews
183 helpful votes
Reviewed 1 December 2017 via mobile

Very easy way to get to Newcastle. Ticket price includes baggage in hold, refreshments on board on a small turboprop aircraft. There are no overhead lockers so larger hand luggage is put on a trolley to go into the hold (which is on the trolley again when you land and leave the aircraft. The gate varies but is usually 1...

Domestic Economy Cardiff - Newcastle upon Tyne

Thank Ernie H
Cleethorpes, United Kingdom
1 review
1 helpful vote
Reviewed 20 November 2017

Typically the usual flight delays from Aberdeen to Humberside this time 1 hour plus we now have the pleasure at stopping off at Durham on Tees. I might add that we still pay an extortionate rate for this flight inconvenience. Bring on the competition like Logan Air to get these burglars back in to check.

Domestic Economy Aberdeen - Kirmington
1 Thank darrenfielden
Aberdeen, United Kingdom
Level 6 Contributor
521 reviews
201 helpful votes
Reviewed 16 November 2017

Eastern remain decent post FlyBe alliance. Still get a full lounge at Aberdeen though its a bit run down. Service on the flight is good and friendly as is the checkin and the small turboprops are ideal for the routes they do.

Domestic Economy Aberdeen - Stornoway
Thank maraalfa
Level 3 Contributor
11 reviews
3 helpful votes
Reviewed 14 November 2017

My flight was actually sold by British Airways, but operated by Eastern. I was lucky to be on their newest Embraer 170, which was very comfortable with lots of legroom. Given there were only 23 passengers on a plane that has a maximum capacity of 78, the service was great. I've also flown on the Saab 2000 they usually use...

Europe Economy London - Isle of Man

Thank jhR6520
Stockton-on-Tees, United Kingdom
Level 6 Contributor
624 reviews
138 helpful votes
Reviewed 12 November 2017

This airline was a decent airline, just pricey. It is still pricey, but they are cutting back. Limited alcohol on board, smaller sweets, less things in the lounge at Aberdeen. Timin of flights is getting bad as well, have ended up catching the train a couple of times.

Domestic Economy Middlesbrough - Aberdeen
Thank Peter K
See travel tips for airlines
“Use somebody else. They will cancel your flight without a care in the world.”
, 8 Mar 2018 | Read review
“If you have an overcoat, please ask the flight attendant to put it in his/her locker otherwise it will be on your knee.”
69briang, 8 Dec 2017 | Read review
“Pick a flight operated by Embraer 170”
jhR6520, 14 Nov 2017 | Read review
“dont book with them”
glendas599, 5 Nov 2017 | Read review
“try anothr airline”
779philipm, 12 Oct 2017 | Read review
Show next 5 travel tips 5 of 10
About Eastern Airways
UK-based Eastern Airways (T3) operates scheduled passenger service to 21 destinations in England, Italy, Norway, Scotland and Wales. The carrier also offers a charter service and has a codeshare agreement with Widerøe (WF). Its operating bases include Aberdeen Airport (ABZ), Humberside Airport (HUY), Durham Tees Valley Airport (MME), Leeds Bradford International Airport (LBA), Newcastle Airport (NCL), Norwich International Airport and Southampton Airport (SOU). Eastern Airways' fleet of 29 planes includes BAe Jetstream 41, Embraer ERJ 145 and Saab 2000 aircraft.
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