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Dragonair


4 of 5 stars
217 Reviews
Headquarters: 11 Tung Fai Road, Hong Kong China +852-2747-3333 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 53
    Excellent
  • 93
    Very good
  • 51
    Average
  • 13
    Poor
  • 7
    Terrible
Much better than their sister airline, Cathay Pacific

Flew from Hong Kong to Kathmandu, Nepal 3 1/2 weeks ago and then returned yesterday. I was... read more

4 of 5 starsReviewed yesterday
ShineSydneyAustralia
,
Sydney Australia
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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217 Reviews from our TripAdvisor Community

Write a Review

217 reviews from our community

Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Beijing, China
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Great, even though their flight was overbooked, they upgraded us to the next available flight into business class and even made a cash payment as well as providing the dragonair lounge to us. Good service. Flight attendants are very nice.

North Asia Business Class Hong Kong - Beijing
Helpful?
Thank Michael K
Hong Kong, China
Level Contributor
16 reviews
1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Yes, it was not a very long flight from China to Hong Kong, but it caught me off guard when I go to a flight that doesn't have a built-in entertainment system! I did download the KA studio app as they suggested, but it didn't work on my iphone. So it was a boring 3 hours flight looking out the...

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Asia Economy Shanghai - Hong Kong

Helpful?
Thank Katherine H
Sydney Australia
Level Contributor
123 reviews
46 helpful votes
4 of 5 stars Reviewed yesterday NEW

Flew from Hong Kong to Kathmandu, Nepal 3 1/2 weeks ago and then returned yesterday. I was expecting Dragonair to be an inferior service to Cathay Pacific, their sister airline, however, I was pleasantly surprised. The aircraft was far newer, the seat pitch more generous and the staff were caring and attentive. I would definitely fly Dragonair again.

Asia Economy Kathmandu - Hong Kong
Helpful?
Thank ShineSydneyAustralia
Bergen, Norway
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

travelled in the beginning of July- a little curious - because never travelled With this Company before. Eerything was to my full satisfaction. The seats were spacious- cabin crew vey Nice and helpful -and everything was on Schedule. I will not hesitate flying With Dragonair again

Southeast Asia Economy Hong Kong - Phuket
Helpful?
Thank janke2014
Hong Kong, China
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

the charger not work, the food not so good. need more improvement, my seat floor not very clean, when i aboard there still a tea spoon from last customer on my floor.......

North Asia Economy Hong Kong - Okinawa
Helpful?
Thank Moonky995
Penang Island, Malaysia
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Served simple breakfast. Chicken breast with mashed potato. Chicken was unbelievably hard to chew on, Nothing extraordinary. Seats were too hard for comfort throughout the 3.5 hours flight. However, flight attendants were courteous and helpful. Flight was well handled with minimal disturbance even during turbulence.

Asia Economy Penang - Hong Kong
Helpful?
Thank JonathanAu
Beijing, China
Level Contributor
74 reviews
14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent service aboard and at the gate. The flight was delayed but due to the typoon. Pilots were great at letting us know. Food was good for airlines and service was excellent. Movies and tv available.

Southeast Asia Economy Shanghai - Ho Chi Minh City
Helpful?
Thank Teacher2014
Johannesburg, South Africa
Level Contributor
206 reviews
72 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

WOW! I have not had a better flight, I flew both ways fro HK to Shanghai and back, and was very pleasantly surprised. This was a short trip to transit to the long haul in HK> The service was exceptional, the onboard food great and the seat and leg room lovely. NOTE if you are flying this route and using...

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Asia Business Class Shanghai - Hong Kong

Helpful?
Thank ColmV
Level Contributor
14 reviews
9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Dragonair used to have an advantage over other regional services but the others have improved and, if anything, Dragonair has got worse. You can pay US$1200 for a 2 hour return flight to Shanghai and then be herded onto a bus (crammed in - no joke) to and back from the plane in HK. The CX/Dragon lounge at Shanghai is...

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North Asia Business Class Hong Kong - Shanghai

Helpful?
Thank HKMikey
Level Contributor
25 reviews
4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I think Dragonair was a sister company to Cathay Pacific,expecting a similar standard of service; but I think it is better than cathay Pacific. JFK to Hong Kong was with Cathay and then Dragonair with from Hong Kong to Yangon. I kind of like Dragon air. On our way back, our plane hit the birds and have to return to...

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Southeast Asia Economy Hong Kong - Yangon (Rangoon)

Helpful?
Thank maryland h
See travel tips for airlines
“seem like Tuesday- best price”
 of 5 stars janke2014, 28 Sep 2016 | Read review
“Book it early on Ctrip for good deals or Flight Centre”
 of 5 stars Teacher2014, 27 Sep 2016 | Read review
“economy seating was fine”
 of 5 stars SirSidParker54, 20 Aug 2016 | Read review
“Book early to avoid heavy fees”
 of 5 stars singaporeguest2009, 17 Aug 2016 | Read review
“It would be good to try get a seat up front of plane”
 of 5 stars champion13, 4 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Dragonair
Based in Hong Kong, Dragonair is an international regional airline that flies to about 45 destinations in 13 Asian countries. It is a sister airline of Cathay Pacific and an affiliate member of the Oneworld alliance. From its hub at Hong Kong International Airport, Dragonair is one of the international carriers with the most extensive network within mainland China, covering 22 destinations. It also serves to other countries in Asia like Bangladesh, Cambodia, India, Indonesia, Japan, Korea, Malaysia, Myanmar, Nepal, the Philippines, Taiwan, Thailand and Vietnam.

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