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Croatia Airlines


554 reviews
Headquarters: Bani 75b Buzin, Zagreb 10110 Croatia +385-072-500-505 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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554 Reviews from our TripAdvisor Community

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554 reviews from our community

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Showing 348: English reviews
Level 3 Contributor
11 reviews
9 helpful votes
Reviewed yesterday
NEW

First time with Croatia Airlines and pleasantly surprised. Very pleasant staff lovely snack and a choice of alcohol drinks. All in all very good.

Europe Economy London - Split
Helpful?
Thank Peter D
Level 4 Contributor
44 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

We always fly with United and there were no direct flights to Dubrovnik from Newark No issues at all with the airline. Flights were on time and service was good. The duration of our connections to and from Dubrovnik were under 2 hours and we were given drinks and yogurt with biscotti on each flight.

International Economy Newark - Dubrovnik
Helpful?
Thank Tina S
2 reviews
Reviewed yesterday
NEW
via mobile

We checked in on-line, came to airport 2 hours before flight, wanted to drop off baggage, but there was not a dedicated line for that, so we had to wait in check in line with others for 45 minutes, just to drop our bags. Whats the point of online check in, if you can not skip the waiting? Also the...

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Europe Economy Stockholm - Zagreb

Helpful?
Thank Sosojevic
Eeklo, Belgium
Level 6 Contributor
82 reviews
31 helpful votes
Reviewed 2 days ago
NEW

The food on the flight was very poor (just a yoghurt). The flight back home was delayed several hours.

Europe Economy Brussels - Zagreb
Helpful?
Thank KarinAndFilip
Frederikshavn, Denmark
Level 5 Contributor
83 reviews
24 helpful votes
Reviewed 4 days ago
NEW

I have great respect for those, who clean up their mess! Our flight was ½ hour delayed, which - according to Croatia Airlines crew at the gate - should be "no problem". However the delay meant, that I missed my connection flight in Frankfurt, so I was delayed until the next day - annoying! But: When complaining the compensation was...

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Europe Economy Zagreb - Frankfurt

Helpful?
Thank frpe2016
Mainz, Germany
Level 5 Contributor
39 reviews
8 helpful votes
Reviewed 6 days ago
NEW
via mobile

Smooth online checking and good boarding. Very warm welcome onboard and very friendly crew. After the drink the tasty stack, even on this short flight. A smooth ride and final aproach over my home town Mainz. Seat 03D

Europe Business Class Zagreb - Frankfurt
Helpful?
Thank Erik_Ritterbach
London
Level 6 Contributor
446 reviews
100 helpful votes
Reviewed 1 week ago via mobile

Took the early plane...I must say.... all was easy to check in, to board the plane the only problem they take your hand luggage and put away in the check in luggage container because the airplane is too small that does not have space for suitcases. They only give you water for free... the flight is too short to sell...

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Domestic Economy Zadar - Zagreb

Helpful?
Thank Ljubica B
1 review
Reviewed 1 week ago via mobile

Flight delayed over an hour as usual, no space for hand laguagge as usual, staff could be more polite as well , recommend only to avoide.... Never goes right with this company and we just have to use it from time to time. Rubbish

Europe Economy London - Zagreb
Helpful?
Thank damir v
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed 1 week ago via mobile

It was great experience flying with Crostia Airlines. I was so surprised with the meal which was offered from croatian companies and food, there were prosutto, cheese in the oil, phenomenal kreckers and almond with sugar. Packeging is very elegant and proffesional. We were offered several times during almost 3 hour flight nice drinks. The best bottled water Jana from...

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Europe Economy Zagreb - Dublin

Helpful?
Thank Rahela S
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed 1 week ago via mobile

This was suprise and the restiest meal in airplane. Cheese ib oil with creckers and olive pate and prossuto high qualuty. There are served beautiful croatian vines and juices. Jana water us the best you can have. The service is very kind

Europe Economy Zagreb - Dublin
Helpful?
Thank Rahela S
See travel tips for airlines
“Avoid the supposedly dirct flight to Split from LHR as it doesnt happen. By the time they tell you this, you will have booked your holiday.”
130gerryp, 6 Jun 2018 | Read review
“Just sit and enjoy :)”
J265DXisabelp, 5 Jun 2018 | Read review
“Avoid this flight.”
Y7444EZrobertp, 3 Jun 2018 | Read review
“Aisle seats more comfortable.”
Trogirani, 23 May 2018 | Read review
“Please see my comment above!”
JanaSarajevo_B_H, 21 May 2018 | Read review
Show next 5 travel tips 5 of 10
About Croatia Airlines
The country's state-owned flag carrier, Croatia Airlines (OU) is headquartered near Zagreb and operates from a hub at Zagreb International Airport (ZAG). The airline has also designated Dubrovnik Airport (DBV) and Split Airport (SPU) as focus cities. Passengers can fly to more than 25 destinations, including eight locations within Croatia. International destinations include points in Austria, Belgium, Bosnia and Herzegovina, Denmark, France, Germany, Greece, Ireland, Israel, Italy, Kosovo, Macedonia, the Netherlands, Norway, Serbia, Spain, Switzerland and the United Kingdom. Croatia Airlines, with is part of the Star Alliance, has codesharing agreements with more than a dozen airlines.
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