We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copa Airlines


7,207 reviews
Headquarters: PO Box 0816-06819, Panama City 06819 Panama +507-217-2672 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

7,207 Reviews from our TripAdvisor Community

Write a Review

7,207 reviews from our community

Filter reviews by popular destinations:
All reviews Panama City Sao Paulo Cancun Buenos Aires Punta Cana Santiago San Jose Montevideo Havana Orlando Miami Rio de Janeiro Lima Cordoba Mexico City
Traveller rating
Cabin
  • (1,300)
  • (0)
  • (331)
  • (0)
Route
  • (1,120)
  • (250)
  • (131)
  • (100)
  • (31)
  • More
Language
  • More
Showing 1,632: English reviews
Level 2 Contributor
6 reviews
3 helpful votes
Reviewed yesterday
NEW

We were looking to fly to Costa Rica in June from Boston. A co-worker recommended Copa - I booked the trip in November, got a great deal $298RT. The flights were on time, the staff was friendly, we received food on each leg of the trip & free cocktails! We plan to use them again.

International Economy Boston - San Jose
Helpful?
Thank merrymag4
Chicago, Illinois
1 review
Reviewed 2 days ago
NEW

I arrived at the airport to learn that my flight was delayed due to a broken plane with no replacement, I finally traveled 5 hours later to Panama City to learn my connection flight was gone, then I was told to wait till the morning for a new flight, finally i was add to a redeye flight and landed in...

More 
International Economy Bogota - Chicago

Helpful?
Thank anonymousflyer2018
Panama City, Panama
Level 5 Contributor
82 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

I like Copa They are usually very nice , helpful and pleasant ! Service and food are good ! Very reliable and on schedule , planes are clena and in good shape , bathrooms could use a little repasing halfway into the flight !

Central America Economy Lima - Panama City
Helpful?
Thank Susana V
Panama City, Panama
Level 2 Contributor
7 reviews
Reviewed 3 days ago
NEW

Copa is the best, always on time, they still serve meals and snack free of cost during the flight; attendants are cordial and concerned about you having a great flight, no entertainment system on board since flight was short, but nowadays everyone carries their iPads and tablets.

Caribbean Economy Panama City - Nassau
Helpful?
Thank alopeztom
Panama City, Panama
Level 3 Contributor
19 reviews
6 helpful votes
Reviewed 3 days ago
NEW

3.5 hours flight. Punctual. Easy boarding. Variety of entertainment (movies, series, games). Great service. Food and beverages included in ticket price.

South America Economy Panama City - Lima
Helpful?
Thank Debilindag
Trinidad
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW
via mobile

Copa was always on time and staff always friendly and helpful. They serve nice meals also, and always offers a choice of food which is good to cater to different taste of preference.

International Economy Port of Spain - Lima
Helpful?
Thank shosein
San Diego, California
Level 1 Contributor
3 reviews
Reviewed 4 days ago
NEW
via mobile

During my visit in Panama I hurt my spine. I was traveling back to my home in CA while I was unable to walk or stand up for too long...copa personal was doing a weird water check point that took forever. I spoke to one of the young lady in charge about me not being able to stand up for...

More 
International Economy Panama City - Los Angeles

Helpful?
Thank SWEETBEACHPEACH
Annapolis, Maryland
Level 4 Contributor
26 reviews
9 helpful votes
Reviewed 4 days ago
NEW

This was the first time I used this airline and was very happy with them. They are very organized in everything they do. The staff was great.

International Economy Washington DC - Lima
Helpful?
Thank jonI2713UN
Las Vegas, Nevada
Level 5 Contributor
52 reviews
21 helpful votes
Reviewed 5 days ago
NEW

The flight was a little over an hour. The staff was very accommodating. The seating was comfortable. I was in row 7 which has extra legroom. Even though this flight was just over an hour, a meal/snack was still provided which was a nice surprise on such a short flight.

Central America Economy Panama City - San Jose
Helpful?
Thank Patrick K
Las Vegas, Nevada
Level 5 Contributor
52 reviews
21 helpful votes
Reviewed 5 days ago
NEW

Very pleasant flight. I was in row 18. No entertainment systems in the seats. It was an overnight flight. At about 5:30 they came around with a full breakfast which is almost unheard of nowadays

International Economy Las Vegas - Panama City
Helpful?
Thank Patrick K
See travel tips for airlines
“Avoid the line during check in with web check in.”
alopeztom, 20 Jun 2018 | Read review
“If you check in early enough and extra legroom seats are available you can select them”
236patrickk, 18 Jun 2018 | Read review
“They start boarding close to an hour before departure for this flight.”
236patrickk, 18 Jun 2018 | Read review
“Don't Fly Copa!!!!!!”
shellyhellfire, 18 Jun 2018 | Read review
“If you can afford it, go business clkass. The seats HAVE to be more comfortable.”
Europhile006, 13 Jun 2018 | Read review
Show next 5 travel tips 5 of 10
About Copa Airlines
Panama flag carrier Copa Airlines (CM) is based in Panama City. The airline, which is part of the Star Alliance, offers non-stop flights to about 70 destinations in 30 countries in Central America, North America, South America and the Caribbean. Its fleet of aircraft is configured with two cabins: Business Class and Economy Class. The airline's hub is located at Panama City's Tocumen International Airport (PTY). Focus cities include Bogota's El Dorado International Airport (BOG), Guatemala City's La Aurora International Airport (GUA), San Jose, Costa Rica's Juan Santamaría International Airport (SJO) and Managua's Augusto C. Sandino International Airport (MGA).

948 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (948)
Viewed
Food and Drink (103)
Viewed
Cabin (69)
Viewed
View from Window (203)
Viewed
Airport (127)
Viewed
Our fleet (6)
Viewed
Seat (81)
Viewed
Onboard Feature (38)
Viewed
Airline Lounge (8)
Viewed
Other (313)