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China Eastern Airlines

Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202
Overview
3.05,288 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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About China Eastern Airlines

Airline Alliance

SkyTeam
Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202

Airline Summary

Based at Shanghai Hongqiao International Airport (SHA), China Eastern Airlines (MU) offers regional, domestic and international flights to more than 200 destinations across Asia, Europe, Oceania, Africa and North America. The airline, which is a member of the SkyTeam alliance, is the second largest passenger airline in China. The airline's fleet includes all-Economy Class aircraft, two-cabin aircraft (Business Class and Economy Class) and three-cabin aircraft (First Class, Business Class and Economy Class). China Eastern also has hubs at Shanghai Pudong International Airport (PVG), Xi'an Xianyang International Airport (XIY) and Kunming Changshui International Airport (KMG).
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5288Reviews
2076Photos
100Tips

Reviews
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XIAOSONG H wrote a review 4 July
5 contributions2 helpful votes
Brisbane - Shanghai
International
good but the only thing that's good is food and the movies.bad thing is leg room is so sqiushe'd up plus the person behind me is kicking me
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Culture60194927160 wrote a review 4 July
1 contribution
Shanghai - Jakarta
Southeast Asia
I highly do not recommend it. We brought a family member who needed a wheelchair. The wheelchair could not be borrowed, and the flight was also delayed for a long time, up to 2 hours. The staff handling the wheelchair was not friendly and got angry. This is very different from
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karen B wrote a review 1 July
Hamilton, New Zealand22 contributions7 helpful votes
Auckland - London
International
First up - would we fly with them again? Yes, definitely! They aren't Singapore or Air NZ standard but perfectly fine. The price difference mean our holiday was actually affordable Pros: very, very cost competitive. The food was tasty (though at times the 'side salads' we a
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Venture716408 wrote a review June 2024
1 contribution
Brisbane - Paris
International
Strengths: -Fare good value for money -Planes tidy/clean & relatively new -on schedule -embarking/disembarking orderly & efficient Weaknesses: -Just OK food -onboard info/entertainment poor (BYO, IMO) -Cabin Staff unfriendly (tried to reseat when one is exercising at rear of
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruby S wrote a review June 2024
2 contributions
Denpasar - London
International
Staff at this airline all very rude, unhelpful and un-accommodating. Not a single staff member offered a smile the whole flight. Their website is impossible to use. I tried to contact them regarding booking a vegetarian meal for my flight. They were very hard to contact and I
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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damaged t-shirt
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damaged luggage
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Damage luggage
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Enough leg room for a 5’8” guy.
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123456
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Frankosober wrote a tip 15 July
"bring your own headset and eat before you fly"
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Venture716408 wrote a tip June 2024
"BYO entertainment/reading"
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Darren W wrote a tip June 2024
"We ended up taking water bottles and snacks on the plane for the return flights as the drink service was non existent"
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Leomil Aportadera wrote a tip June 2024
"For Filipinos, China Eastern is a better option to Middle Eastern airlines in going to Europe."
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Herbert F wrote a tip June 2024
"Don’t use it"
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