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China Eastern Airlines

Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202
Overview
3.05,294 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
About China Eastern Airlines

Airline Alliance

SkyTeam
Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202

Airline Summary

Based at Shanghai Hongqiao International Airport (SHA), China Eastern Airlines (MU) offers regional, domestic and international flights to more than 200 destinations across Asia, Europe, Oceania, Africa and North America. The airline, which is a member of the SkyTeam alliance, is the second largest passenger airline in China. The airline's fleet includes all-Economy Class aircraft, two-cabin aircraft (Business Class and Economy Class) and three-cabin aircraft (First Class, Business Class and Economy Class). China Eastern also has hubs at Shanghai Pudong International Airport (PVG), Xi'an Xianyang International Airport (XIY) and Kunming Changshui International Airport (KMG).
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5294Reviews
2076Photos
100Tips

Reviews
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eli p wrote a review May 2024
1 contribution
London - Phuket
International
Flew from London to Shanghai and then to Phuket and back. Nothing to complain about, planes were super comfy and clean, the service was exceptional. Free food and drink on board ( which was of very nice quality, with fresh fruit etc). In flight entertainment was good on the
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Martin C wrote a review May 2024
4 contributions
London - Shanghai
International
Difficult to stay hydrated on the flight, when they give you a drink it is about half a small paper cup. Hard to understand what the food was they were offering i.e. omelet turned out to be scrambled egg and sausages. Long ques and slow check in at Gatwick but they were more
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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XIAOSONG H wrote a review May 2024
5 contributions
Brisbane - Shanghai
International
everything was okay until halfway i started to get uncomfortable from the seat i’m seating in and people were blah blahing otherwise the others are good food movie is good the toilet was also good because it was clean
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Date of travel: December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Denny W wrote a review May 2024
1 contribution
Moscow - Trincomalee
International
Customer service at LA never answer. Call center doesn’t working. Google fly and real prices don’t match. Everything doubled price. Looks like a scam.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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P Y wrote a review May 2024
Sydney, Australia6 contributions
Sydney - Beijing
International
We arrived at Sydney International Airport to take China Eastern Airlines flight MU0562 from Sydney to Beijing. But you need to transfer at Pudong Airport, flight MU5165 on March 4, 2024, The trip I had been looking forward to for 4 years turned into a mess before I even left
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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4 Helpful votes
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123456
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Frankosober wrote a tip 15 July
"bring your own headset and eat before you fly"
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Venture716408 wrote a tip June 2024
"BYO entertainment/reading"
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Darren W wrote a tip June 2024
"We ended up taking water bottles and snacks on the plane for the return flights as the drink service was non existent"
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Leomil Aportadera wrote a tip June 2024
"For Filipinos, China Eastern is a better option to Middle Eastern airlines in going to Europe."
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Herbert F wrote a tip June 2024
"Don’t use it"
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