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China Eastern Airlines

Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202
Overview
3.05,294 reviews
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About China Eastern Airlines

Airline Alliance

SkyTeam
Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202

Airline Summary

Based at Shanghai Hongqiao International Airport (SHA), China Eastern Airlines (MU) offers regional, domestic and international flights to more than 200 destinations across Asia, Europe, Oceania, Africa and North America. The airline, which is a member of the SkyTeam alliance, is the second largest passenger airline in China. The airline's fleet includes all-Economy Class aircraft, two-cabin aircraft (Business Class and Economy Class) and three-cabin aircraft (First Class, Business Class and Economy Class). China Eastern also has hubs at Shanghai Pudong International Airport (PVG), Xi'an Xianyang International Airport (XIY) and Kunming Changshui International Airport (KMG).
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5294Reviews
2076Photos
100Tips

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Ehsan Sol wrote a review June 2024
Melbourne, Australia5 contributions
Melbourne - Osaka
International
I think I was lucky! Both flights, departure and return took off and landed on time without any delay! I read in previous reviews that flight attendants don't serve well but I think this airline reads reviews and takes action! during the flight the flight attendants were
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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APlovestotravel wrote a review May 2024
Auckland, New Zealand40 contributions
+1
Shanghai - London
International
My five year old and I were stuck in Hong Kong and had to desperately buy last minute tickets to London, China Eastern had the cheapest fare by far!! at least $1500 less than other airlines! so we booked right away, but I was little worried about the overall reliability and
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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V V wrote a review May 2024
Brussels, Belgium2 contributions
Shanghai - Amsterdam
International
Very lazy and even rude stewards who didn’t bother to bring water during the 11 hours long flight. The meals were almost impossible to eat. Very poor choice of international films/music. All in all it was my worst long-distance flight in 30 years of international travelling.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sue E wrote a review May 2024
1 contribution
Melbourne - Shanghai
International
After reading all the negative reviews I was expecting the worst. Took food on board and downloaded movies. Right from checkin in Melbourne the staff were great. Food was very nice and the staff on board were very friendly. Yes movies were limited but still ok. We left 10
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Александра К wrote a review May 2024
1 contribution
Shanghai - Moscow
International
They have broken my luggage and paid no compensation. I have sent the application and they said “okay, we will pay for it”. So no money finally. Moreover, no more replies. I have asked them twice, what about my application. No response, no dialogue
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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damaged t-shirt
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4 Helpful votes
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123456
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Frankosober wrote a tip 15 July
"bring your own headset and eat before you fly"
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Venture716408 wrote a tip June 2024
"BYO entertainment/reading"
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Darren W wrote a tip June 2024
"We ended up taking water bottles and snacks on the plane for the return flights as the drink service was non existent"
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Leomil Aportadera wrote a tip June 2024
"For Filipinos, China Eastern is a better option to Middle Eastern airlines in going to Europe."
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Herbert F wrote a tip June 2024
"Don’t use it"
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