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China Eastern Airlines

Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202
Overview
3.05,294 reviews
Legroom
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Onboard Experience
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About China Eastern Airlines

Airline Alliance

SkyTeam
Headquarters: 2nd Floor Citibank Tower, No. 33 Shanghai Huayuanshiqiao Road, Shanghai China 201202

Airline Summary

Based at Shanghai Hongqiao International Airport (SHA), China Eastern Airlines (MU) offers regional, domestic and international flights to more than 200 destinations across Asia, Europe, Oceania, Africa and North America. The airline, which is a member of the SkyTeam alliance, is the second largest passenger airline in China. The airline's fleet includes all-Economy Class aircraft, two-cabin aircraft (Business Class and Economy Class) and three-cabin aircraft (First Class, Business Class and Economy Class). China Eastern also has hubs at Shanghai Pudong International Airport (PVG), Xi'an Xianyang International Airport (XIY) and Kunming Changshui International Airport (KMG).
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5294Reviews
2076Photos
100Tips

Reviews
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Ruby S wrote a review June 2024
2 contributions
Denpasar - London
International
Staff at this airline all very rude, unhelpful and un-accommodating. Not a single staff member offered a smile the whole flight. Their website is impossible to use. I tried to contact them regarding booking a vegetarian meal for my flight. They were very hard to contact and I
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456789England wrote a review June 2024
england16 contributions
Budapest - Auckland
International
First leg fine good space good service. Second leg from Shanghai. Hated it. Sardines. Cramped into small seats and leg room. Poor service. I got bitten 3 times by something on the flight. I wouldnt fly with China Eastern again.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Darren W wrote a review June 2024
Auckland Central, New Zealand81 contributions
Auckland - Paris
International
Yes, the price was great for a return trip to Paris, but we did not expect to get treated like a second class customer. Customer service through their online website does not work. Incredible our current times. What amazed me was that unless you were Chinese, then the hostesses
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maps20080650150 wrote a review June 2024
1 contribution
Kunming - Singapore
Southeast Asia
Left books in plane and try to call their Airline's loss & found.... even their Singapore's office. Call hundreds of times and can never get a response. Will never fly this Airline again.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leomil Aportadera wrote a review June 2024
Iloilo Province, Philippines65 contributions
Shanghai - Paris
International
This was the first time I booked and flew in a China Eastern flight and I must admit that I tempered my expectations. I gave my flight experience a 5 star for several reasons. First, it was value for money considering that I booked it for budgetary reasons. My Manila to Paris
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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4 Helpful votes
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123456
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Frankosober wrote a tip 15 July
"bring your own headset and eat before you fly"
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Venture716408 wrote a tip June 2024
"BYO entertainment/reading"
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Darren W wrote a tip June 2024
"We ended up taking water bottles and snacks on the plane for the return flights as the drink service was non existent"
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Leomil Aportadera wrote a tip June 2024
"For Filipinos, China Eastern is a better option to Middle Eastern airlines in going to Europe."
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Herbert F wrote a tip June 2024
"Don’t use it"
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123456
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