It is now 8,5 hrs delays which they have been pushing back further every hour. No clear information and no solution to work out. Very extremely bad management of the situation, and no clear information, and out most disappointing. The cheap price doesn't worth the uncertainty. You get hit by lightning has more certainty thsn this airline's schedule.

Business class passengers have a dedicated check in desk at Pudong Airport - Terminal 1. The lounge is large and well appointed with a wide range of food and beverages (no spirits). There is a special "rest" area on the second level. Welcome aboard was friendly with the usual drink. The seat is comfortable and converts into an (almost) flat...

I flew China Eastern 4 times during a 2 week period, and overall they were good, but not excellent. Their In-flight service, entertainment, food, cleanliness and leg room (im a tall man) were all above average and on par with some of the major airlines across the world. However, there was a few delays with little explanation, and one time...

This is the fourth time I've flown with this company, and I really can't fault there services at all! I will defiantly be flying with them a lot more.

I would give them zero star if I could. We have experienced unprofessional treatment by the China Eastern Airlines representatives, who asked us to sleep on seats as the Terminal of the Pudong Airport. The representatives of China Eastern Airlines did not have even enough covers for all passengers (although such covers are available for every passenger on any airplane)....

After booking this flight at the "too good to be true" price of $740 for a return flight from Toronto to Bangkok (the crooks at Air Canada charge you that just to fly to Vancouver!), I began to think that I made a mistake. Nearly every review was negative, with people complaining about the food, legroom, delays and lost luggage....

Original flight from Bejing to Shanghai 07.20 cancelled when we arrived at airport thus we missed connection to Heathrow. No Information given except we could get a flight at 17.15... this too was very late leaving-- no drink or food offered as 30 of us sat in airport all day. Finally got to Shanghai where we had to search for...

I flow from shanghai to rome one day ago and i travel a lot between holiday and business but it was the worst experience ever for the poor service that i get it.. the staff was so cold and if you don t fly in first class or business they look you as nothing, any of your request the answer...