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Brussels Airlines


4,954 reviews
Headquarters: B. House Brussels Airport Building 26, Diegem B-1831 Belgium 011 32 902 51 600 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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4,954 Reviews from our TripAdvisor Community

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4,954 reviews from our community

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Showing 1,726: English reviews
Level 4 Contributor
27 reviews
4 helpful votes
Reviewed today
NEW

The flight was on time from Mumbai to Brussels. But at Brussels, there was a delay of around 4 hours. The very first day of the trip had got spoiled. We were heading to Madrid. Our almost entire day for the Madrid got wasted. The Jain Meal in the flight to Brussels was very good though

International Economy Mumbai - Madrid
Helpful?
Thank YashS740
2 reviews
Reviewed yesterday
NEW

It was late July and early August of 2018 when I took my first flight on Brussels Airline. The flight was from Tampa to Washington to Brussels to Berlin. The return was the same in reverse. When we first arrived in Brussels the connecting flight was a morning flight. It was canceled because of mechanical problems and delayed till the...

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International Economy Tampa - Berlin

Helpful?
Thank Jon B
Menen
Level 4 Contributor
38 reviews
28 helpful votes
Reviewed yesterday
NEW

Very easy check in on line at Brussels Airport, no waiting in line completed in a few minutes. Boarding the plane could be made a lot easier if they follow other airline procredure. Instead of just announce that the flight is ready to board it would be much quicker if they requested passangers seated in say rows 15 to 30...

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Europe Economy Brussels - Malaga

Helpful?
Thank bobierita
Silkeborg, Denmark
Level 6 Contributor
90 reviews
40 helpful votes
Reviewed yesterday
NEW

An excellent experience. The trip was without delays and it all went as expected and planned. There was a change in Brussels on departure and Frankfurt on return, and there was plenty of time to reach it both times.

Europe Economy Billund - Birmingham
Helpful?
Thank Michael B
Freetown, Sierra Leone
Level 3 Contributor
20 reviews
7 helpful votes
Reviewed 2 days ago
NEW

Excellent cabin crew with great helping attitude. Good experience to fly with them ever and ever again.

International Economy Mumbai - Monrovia
Helpful?
Thank MahakP
Leuven, Belgium
Level 6 Contributor
820 reviews
212 helpful votes
Reviewed 2 days ago
NEW

Our flight departed on time, clean airplane with good seats and normal legroom, friendly staff and nice offer of drinks and snacks

Europe Economy Brussels - Nice
Helpful?
Thank michel l
United States
Level 6 Contributor
185 reviews
54 helpful votes
Reviewed 2 days ago
NEW

Would not fly again. The staff didn’t seem to be happy anywhere - in the airport or on the flight. Despite having bought tickets 7 months before, received “standby” tickets which made for a very nerve wracking start to the trip. Finally when they gave us seats at the gate it was some economy comfort section, which was nice, but...

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International Economy Toronto - Brussels

Helpful?
Thank Zenlibrarian
Sheffield, UK
Level 6 Contributor
1,011 reviews
490 helpful votes
Reviewed 3 days ago
NEW

No complaints at all. Left 30 min late but landed on time. No luxuries but clean and efficient inside. Will happily travel to Brussels with them again. They travel to the main airport in Brussels.

Europe Economy Manchester - Brussels
Helpful?
Thank md1mm
Aarhus, Denmark
Level 3 Contributor
12 reviews
1 helpful vote
Reviewed 3 days ago
NEW
via mobile

We had a flight from Billund to Malaga with a stop in Brussels. Flight from Billund was delayed 1 hour. Result alot of People had trouble reaching their nemt flight from Brussels. In brussels there were no stairs to get US of the plain and We had to wait extra 30 minuts. Om our Way home We were nearly 1,5...

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Europe Economy Billund - Malaga

Helpful?
Thank Futte1
Haaltert, Belgium
Level 3 Contributor
17 reviews
7 helpful votes
Reviewed 3 days ago
NEW

So much better then Ryanair! I have never had any negative experience with Brussels Airlines. Good service and the flights are and nromal hours ;-).

Europe Economy Brussels - Porto
Helpful?
Thank rita01403
See travel tips for airlines
“It is good without any tips also..”
MahakP, 20 Sep 2018 | Read review
“Very uncomfortable legroom in economy. My husband injured his leg as a result!”
Zenlibrarian, 20 Sep 2018 | Read review
“having free checked bags was important to us. Baggage fees could get pretty high.”
D1071MEeds, 18 Sep 2018 | Read review
“Choose another airline”
Scottish_Red, 18 Sep 2018 | Read review
“Stay away from this company.”
SivanB88, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Brussels Airlines
The flag carrier of Belgium, Brussels Airlines (SN) is the country's largest airline. It operates non-stop flights to about 65 destinations across 20 European countries as well as flights to about 10 cities in Africa and North America. A member of the Star Alliance, Brussels Airlines was formed through the merger of Virgin Express and SN Brussels Airlines. It is now partially owned by Lufthansa. The airline's fleet of aircraft includes some planes with just an Economy Class cabin, as well two-cabin planes (with Business Class and Economy Class) for long-haul flights.

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