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British Airways


22,561 Reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England +44-0844-493-0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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22,561 Reviews from our TripAdvisor Community

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22,561 reviews from our community

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Showing 18,558: English reviews
Level 2 Contributor
9 reviews
Reviewed yesterday
NEW

The flight attendants were pleasant and readily responded to requests. I flight flight was better than most Long flight services. A wide array of movies available for in flight viewing. Overall a very good surprise. I will switch to BA for Long flights.

International Economy London - Singapore
Helpful?
Thank reshmyp2017
Surrey, UK
Level 5 Contributor
55 reviews
31 helpful votes
Reviewed yesterday
NEW

Firstly--Flight was excellent so I am not going to say anything about the cabin staff etc---In fact everytime we have have flown with BA , mostly Club--we have found the air staff brilliant BUT I have to say that Britains favourite airline is on it's way to the bottom of the pile due to the general running of the airline--In...

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Europe Economy London - Kittila

Helpful?
Thank Christine D
Alnwick, United Kingdom
Level 3 Contributor
16 reviews
8 helpful votes
Reviewed yesterday
NEW

I had flown with BA many times in the past but not in recent years. I had to connect. Yo another flight so I flew with BA to and from Newcastle and Heathrow. The planes were very clean and the crew were very attentive. On the return flight the guy in the window seat was very tall. The crew noticed...

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Domestic Economy London - Newcastle upon Tyne

Helpful?
Thank lallum
Gloucester, United Kingdom
Level 3 Contributor
16 reviews
5 helpful votes
Reviewed yesterday
NEW
via mobile

Flew BA from LHR to JFK and with their new business class product with revised dining experience and amenities from The White Company. The 2 flight crew looking after us, Gary and Carlos, were faultless in their approach, very friendly and accommodating to any needs. Nothing was a problem. The first dining service is very time consuming and takes up...

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International Business Class London - New York City

Helpful?
Thank Dan K
Warsaw, Poland
Level 5 Contributor
85 reviews
72 helpful votes
Reviewed yesterday
NEW

BA is not a bad airline. However.. I remember them 10 years ago and it was so much better back then! Nowadays, especially on European routes they are not much different than those no frills airlines. You need to pay for everything and still the ticket price is not the lowest one, too. The plus of BA is Heathrow of...

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Europe Economy London - Warsaw

Helpful?
Thank ziggWaW
Southampton, United Kingdom
Level 3 Contributor
21 reviews
14 helpful votes
Reviewed yesterday
NEW

Check in went fairly well, despite being offered £750 worth of travel vouchers and a hotel room to fly the following day due to the flight being overbooked. The decision to decline the offer to change flights transpired to be a good one as the following 2 days flights were cancelled. Economy seating is spectacularly uncomfortable particularly for a 71/2...

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International Economy London - Riyadh

Helpful?
Thank Bob C
Copenhagen, Denmark
Level 6 Contributor
684 reviews
296 helpful votes
Reviewed yesterday
NEW

Most important: We got there. On time. Thank you. But the cabin was extremely and unpleasantly hot - maybe because BA wanted to sell more water? Nothing is free on these short flights, you know. We didn’t understand a word of the security announcement; the guy was blabbering. Thank God that we didn’t need it.

Europe Economy Copenhagen - London
Helpful?
Thank Mogeltoft
Level 6 Contributor
143 reviews
31 helpful votes
Reviewed yesterday
NEW

Flight left on time. Plane was small but ok. Crew were friendly and helpful. M&S food available was pretty good & reasonably priced

Europe Economy Paris - Venice
Helpful?
Thank Glenn S
uk
Level 3 Contributor
14 reviews
16 helpful votes
Reviewed 2 days ago
NEW

so they lost my bag because the check in ...well it seemed all a bit beyond her. then the lost luggage person input the wrong code so they were looking for the wrong bag. 8 days later and still no bag though they at least seem to have found it, now they say they are looking for the other bag...

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Europe Business Class Oviedo - London

Helpful?
Thank Johnny C
Cardrona, United Kingdom
Level 4 Contributor
38 reviews
19 helpful votes
Reviewed 2 days ago
NEW

My wife's flight from Cologne tomHeathrow was delayed 4 hours. She missed her BA flight to Edinburgh. When she arrived at terminal 5 for the last flight to Edinburgh that night with 35 minutes before the flight took off, she was told that the flight was delayed by 15 minted and they got her on the flight and her suitcase...

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Domestic Business Class London - Edinburgh

Helpful?
Thank Cassalba
See travel tips for airlines
“Fly with Lufthansa”
B2175BZchristined, 16 Dec 2017 | Read review
“Royal Saudi Airlines are no better so go with, Singapore, Eithad, Qatar or Emirates and live with the need to change flights”
446BobC446, 16 Dec 2017 | Read review
“don't fly with BA”
johnnycUk, 15 Dec 2017 | Read review
“Don't try British humour when something has not gone right - then again, it has worked wonderfully on other occasions”
924PatrickD, 15 Dec 2017 | Read review
“Fly with Ryanair lol”
Sharky316, 15 Dec 2017 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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