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British Airways


3.5 of 5 stars
1,018 Reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England +44-0844-493-0787 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 331
    Excellent
  • 326
    Very good
  • 187
    Average
  • 77
    Poor
  • 97
    Terrible
Convenient and good

Flown long haul with BA lots of times but this was different. Fancied a break in Palma but being... read more

4 of 5 starsReviewed 1 week ago
j0n0339
,
Barnoldswick, United Kingdom
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 3.5 of 5 stars
    Inflight Entertainment
    3.5 of 5 stars
    Onboard Experience
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
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1,018 Reviews from our TripAdvisor Community

Write a Review

1,018 reviews from our community

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English first
Level Contributor
15 reviews
4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

For her 62nd birthday my wife and I planned to take a week vacation in London. I started doing my normal trip planning, trying to maximize our American Airlines’ frequent flyer miles. Much to my surprise I found the relatively new route from our nearby Austin, TX airport was a ‘codeshare’ flight of American. I had assumed we would have...

More  International Economy

Helpful?
Thank kennethsY7291WH
London, United Kingdom
Level Contributor
71 reviews
38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great staff, helpful, considerate and attaining the traveler's needs. Our flight was delayed at departure, but we recovered in air and actually landed earlier than planned, which is always a bonus. I definitely recommend British Airways, as it is one of the best airlines

Europe Economy
Helpful?
Thank cdi_review
London, United Kingdom
Level Contributor
71 reviews
38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We flew from London City, which was convenient for us. The staff was friendly and helpful from the luggage check-in to landing. The plane was comfortable with 4 seats per row [ 2 by 2]. The stewardesses made sure we are comfortable and enjoying our trip all the time. Luggage allowance is generous and prices are affordable.

Europe Economy
Helpful?
Thank cdi_review
Level Contributor
33 reviews
23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Travelled with BA for our first visit to New York, flights were on time. The aircraft was clean, and very comfortable. The service was excellent from the cabin crew, with a very tasty food and drink selection. It's why where possible I always fly BA.

International Business Class
Helpful?
Thank Scott C
Liverpool, United Kingdom
Level Contributor
10 reviews
5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently took the family to California on holiday and decided to treat us all to Club World. British Airways Club World is as you would expect a fantastic way to fly. The seats were excellent, the food was great, even the kids meal was served on proper plates with proper cutlery! I want to thank Emma who was our attendant...

More  International Business Class

Helpful?
Thank Simon K
Royal Tunbridge Wells, United Kingdom
Level Contributor
123 reviews
79 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very comfortable seat, although in a row of 4, at the back of plane. Plenty of room, reclining space. Good choice of food, provided with small bottles of wine for dinner, not just a glass. Offered plenty of water and juice throughout. Decent breakfast too. Nice staff. Have flown BA domestically too and also to Venice, not always worth the...

More  International Economy

Helpful?
Thank Debbie H
Marco Island, Florida
Level Contributor
17 reviews
5 of 5 stars Reviewed 1 week ago

I have flown airlines where you get your own suite but British Airways may not have suites but they tackle that with how well trained and polite their cabin crew are. They knew exactly what to give you and what to say at exactly the right moment. They had the most amazing food i have ever eaten on a plane...

More  International First Class

Helpful?
Thank noah b
Barnoldswick, United Kingdom
Level Contributor
112 reviews
61 helpful votes
4 of 5 stars Reviewed 1 week ago

Flown long haul with BA lots of times but this was different. Fancied a break in Palma but being out of season the normal carriers had flights but the times weren't very user friendly then I noticed BA had just started this flight out of London City which is a short DLR ride from our house so checked it out....

More  Europe Economy

Helpful?
Thank j0n0339
London, United Kingdom
Level Contributor
48 reviews
9 helpful votes
4 of 5 stars Reviewed 1 week ago

Have used this airline for both short and long haul - really wouldn't use any other unless destination was not on their routes. Always good helpful staff and booking etc just flows

International Economy
Helpful?
Thank globetha061
SWINDON
Level Contributor
12 reviews
13 helpful votes
5 of 5 stars Reviewed 1 week ago

Having recently suffered an injury since booking a flight I dreaded getting to the airport and checking in whilst my partner struggled with 2 sets of luggage. I should not have had any worries. From the moment I started to hobble towards check in I could not not have wished for better service. Offers of a wheelchair or assistance, faster...

More  Europe Economy

Helpful?
Thank HARTYSwindon
See travel tips for airlines
“Seating near the back of Economy was actually quite nice”
 of 5 stars kennethsY7291WH, 25 Apr 2016 | Read review
“Make sure you have a look at their holiday packs as they are very advantageous!”
 of 5 stars cdi_review, 25 Apr 2016 | Read review
“Don't try getting WI-FI because there isn't any”
 of 5 stars noahb417, 24 Apr 2016 | Read review
“on a long haul and travelling as a couple book the seats of the 747 and like near the back as there are a few just 2 side by sides”
 of 5 stars globetha061, 23 Apr 2016 | Read review
“Most airlines say no check in until 3 hrs before a flight but it's worth trying earlier on BA as they try & help. Relax before the flight!”
 of 5 stars ChrisBB926, 21 Apr 2016 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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