We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

British Airways

3.5 of 5 stars
8,688 Reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England +44-0844-493-0787 Website

TripAdvisor Reviewer Highlights

Visitor rating
  • 2807
  • 2867
    Very good
  • 1550
  • 743
  • 721
Easy flight

All went good we arrived in time the flight come down nice and easy. We bring our on food so... read more

3 of 5 starsReviewed 2 days ago
Rethymnon, Greece
Rating summary
  • 3.5 of 5 stars
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    3.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
Add Photo Write a Review

8,688 Reviews from our TripAdvisor Community

Write a Review

8,688 reviews from our community

Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

First off I'd booked premium economy and I'm guessing due to me being an Executive club member I was offered a discounted upgrade. (Still not cheap) As I'd flown long haul business before I jumped at the chance. It really does make the worst bit of travel something to savour, I used the painless fast track through security and headed...

International Business Class London - Vancouver

Thank Martin W
Rethymnon, Greece
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

All went good we arrived in time the flight come down nice and easy. We bring our on food so didn't try anything from the company

Europe Economy Naples - London
Thank enz001
Kilmarnock, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is my first overseas flight using BA & was very impressed, firstly the aircraft was outstanding to fly in, the A380 must be the quietest & nicest of aircrafts to fly in, well done BA in choosing this plane.

International Economy London - San Francisco
Thank Louis D
Port Saint Lucie, Florida
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 days ago NEW

I used BA to travel from Canada to England. The experience was great. The cost was cheaper than competing airlines in June 2016. It was the first time that I used BA on this route. It was fantastic. I would recommend Passengers to check out BA for their flying needs.

International Economy Toronto - London
Thank edna236
Essex, United Kingdom
Level Contributor
3 reviews
12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have used British Airways on numerous occassions and have always been very pleased with the service l have received. I have travelled with many other airlines but other than Virgin and Cathay Pacific (for long haul flights) none match up to BA. The staff are always very polite and scheduled take off times have always been met on the...

International Economy New London - Malaga

Thank christine4648
Sandton, South Africa
Level Contributor
29 reviews
6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Sadly overall a terrible experience Old uncomfortable cars, food was tasteless and terrible. Online entertainment was limited and boring. The bassinet for my then 1 year old was way too small, it would maybe fit a 6 month old. A service that shouldn't be offered if it doesn't do the job. I will never fly this airline again as My...

International Economy Johannesburg - London

Thank TheEyeLady
Bracknell, United Kingdom
Level Contributor
3 reviews
3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We had a very long + 3 hour delay. We had been advised by a restaurant that we were entitled to BA 'vouchers' to spend whilst waiting at the airport... It appears the service desks have been strategically placed as far away as possible to make it as difficult as possible to claim these vouchers from. We did eventually find...

Europe Economy London - Budapest

Thank Abbots2014
Knysna, South Africa
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

BA has delivered consistently great service over many years each time I have flown with them. The stewards and hostesses are patient and attentive.

International Premium Economy Johannesburg - London
Thank ClaireC33
Danville, California
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

This was our second trip on BA to Europe. The flight out of the US to Budapest went well since we carried out luggage on board. The premium economy seating was very nice and the food was good. Drink service was a bit slow and there were long periods of no attendants in the cabin. Our transfer though Heathrow as...

International Premium Economy London - San Francisco

Thank Travelforwine55
Level Contributor
6 reviews
1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Fantastic from check in to the end of flight ..cabin crew amazing friendly and reassuring and would do anything for their passengers ..excellent love BA

Europe Economy London - Corfu
Thank patts2011
See travel tips for airlines
“Use your avios”
 of 5 stars enz001, 29 Sep 2016 | Read review
“If 2 of you are travelling prebook the twin seats at the rear of the aircraft on the top deck, outstanding seats & plenty of room.”
 of 5 stars , 29 Sep 2016 | Read review
“With this and any airline it is always great if you can afford priority check in”
 of 5 stars christine4648, 29 Sep 2016 | Read review
“Booked seat early to ensure an aisle seat, for which there was a charge. Thought this was worth it as I was travelling alone.”
 of 5 stars 118christinew, 29 Sep 2016 | Read review
“Do not pay to upgrade, a waste of money”
 of 5 stars Davenann_12, 29 Sep 2016 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

1,294 photos of this airline

Traveller photos: See what travellers like you saw

All Traveller Photos (1294)
Food and Drink (263)
Seat (117)
Cabin (126)
View from Window (323)
Onboard Feature (56)
Airline Lounge (73)
Airport (127)
Other (209)