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British Airways


35,723 reviews
Headquarters: PO Box 365, Harmondsworth UB7 0GB England 011 44 844 493 0787 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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35,723 Reviews from our TripAdvisor Community

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35,723 reviews from our community

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Showing 29,991: English reviews
London, United Kingdom
Level 6 Contributor
100 reviews
69 helpful votes
Reviewed today
NEW

I have always tried to fly BA even if it has cost more, as I consider it a trusted and reliable airliner (as far as I have experienced) and have travelled with them over a number of years with no issues. I have always found them to provide very good service and have been courteous and attentive. I have never...

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International Economy London - New York City

Helpful?
Thank bigbear26
Corralejo
Level 4 Contributor
34 reviews
28 helpful votes
Reviewed today
NEW

It has been ten years now from the last time on BA. It will be a lot longer before I fly with them again. I was glad that this was just a short flight as the leg room is now a lot less. They now charge for food and drink, with the price of tickets that should be free. I...

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Europe Economy London - Marseille

Helpful?
Thank I6487CJianm
UK
Level 6 Contributor
185 reviews
102 helpful votes
Reviewed today
NEW

Apart from the usual, appalling business class seat configuration that BA insist upon on their long haul routes and which I understand will be changed in coming years (hurray!), my flights from London to New York and return were more than satisfactory. Flight attendants were extremely pleasant, friendly and efficient (special mention to Claire). The meals are not the best...

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International Business Class London - New York City

Helpful?
Thank whizzkid50
London, United Kingdom
Level 3 Contributor
8 reviews
Reviewed today
NEW

We flew from London Stansted to Malaga. The flight was delayed a bit but it reached at Malaga just 10 min after the scheduled time. There are on board food service, which was great. Staff was friendly.

Europe Economy London - Malaga
Helpful?
Thank Farah F
Arvada, Colorado
Level 3 Contributor
11 reviews
2 helpful votes
Reviewed today
NEW

Our flight was late taking off as they were waiting on supplies for the meals, the flight itself was pleasant and the crew delightful. But when we arrived in Denver they misplaced 2 crates of luggage ! It took them over 2 hours to locate and get our luggage to us , I'd say there approx. 100 folks waiting (...

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International Premium Economy London - Denver

Helpful?
Thank kilchurncastle
Bristol, United Kingdom
Level 4 Contributor
37 reviews
22 helpful votes
Reviewed today
NEW

We have had BA World Traveller Plus return flights from Heathrow - Los Angeles (2016) and from Gatwick - Orlando (2018). One was bad, the other worse. Lesson learned; there will not be a third attempt. We like a bit of extra legroom and seat width and don't care about the other premium economy trappings. We got the extra legroom...

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International Premium Economy London - Orlando

Helpful?
Thank BristolGuy258
Gateshead, United Kingdom
Level 5 Contributor
68 reviews
18 helpful votes
Reviewed today
NEW

This was a reward flight booked during a sale period in December. We use BA a lot and have found that they've gone down hill quite a bit over the last few years. We managed to get upstairs window seats on this flight so we had more room generally (on the return flight we were unable to get this and...

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International Economy Newcastle upon Tyne - Hong Kong

Helpful?
Thank Mandy B
uk
Level 3 Contributor
21 reviews
14 helpful votes
Reviewed today
NEW

Long time since I have flown BA and a bit shocked at how down market its gone. But friendly staff and though late leaving on way out caught up the time. The other good surprise was you could book cheaper in business class coming back than going out in economy and then the service was great.

Europe Economy London - Stockholm
Helpful?
Thank UkMeg
Sevenoaks, United Kingdom
Level 6 Contributor
1,072 reviews
386 helpful votes
Reviewed today
NEW

Comfortable seats with reasonably good leg room in economy class. Food and drinks can be purchased on board although a lot of people grab a meal deal at the airport to take on board as it is cheaper. As this is a short haul flight there's no seat back entertainment so you should plan ahead i.e. take a book, iPad...

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Europe Economy London - Heraklion

Helpful?
Thank SevenoaksSinjun
Beckenham, United Kingdom
Level 3 Contributor
10 reviews
2 helpful votes
Reviewed today
NEW

Both ways boarded on time but waited up to an hour before starting to move. On board ONLY card payment allowed and NO sandwiches or hot food available. Very distressing for hungry children!!!

Europe Economy London - Cagliari
Helpful?
Thank karenward707
See travel tips for airlines
“Avoid World Traveller Plus”
BristolGuy258, 23 Sep 2018 | Read review
“Check prices of different classes”
UkMeg, 23 Sep 2018 | Read review
“I use a travel agent as she helps with the best connecting flight and preassigned seats”
827kevine, 22 Sep 2018 | Read review
“Look for the 787 flight .”
F3230DOsamb, 22 Sep 2018 | Read review
“Walk rather than fly BA”
chirnpar, 22 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About British Airways
British Airways (BA) is the UK flag carrier and the biggest airlines in the country. A founding member of the oneworld alliance, the airline flies to more than 180 destinations, including six cities within the United Kingdom, as well airports across Europe, Africa, Asia, North America, South America and Oceania. BA has hubs at London Heathrow Airport (LHR) and Gatwick Airport (LGW). Most short-haul flights operate on aircraft configured with Economy (known as UK Domestic on flights within the United Kingdom and Euro Traveller on flights to other points in Europe) and Business Class (known as Club Europe) cabins. Long-haul flights feature First Class, Business Class (known as Club World), Premium Economy (known as World Traveller Plus) and Economy Class (known as World Traveller) .

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