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Blue Panorama Airlines

Headquarters: Viale delle Arti 123, Fiumicino Italy 00054

Overview

2.52.5 of 5 bubbles3,973 reviews
Legroom2.5 of 5 bubbles
Seat comfort2.5 of 5 bubbles
In-flight entertainment (WiFi, TV, films)2.0 of 5 bubbles
Onboard Experience2.5 of 5 bubbles
Customer service2.5 of 5 bubbles
Value for money2.5 of 5 bubbles
Cleanliness3.0 of 5 bubbles
Check-in and boarding2.5 of 5 bubbles
Food and beverage2.5 of 5 bubbles
About Blue Panorama Airlines

Airline Summary

Blue Panorama Airlines (BV) is a leading Italian leisure airline. The airline has provided the following description to describe their airline: “Blue Panorama Airlines was founded in Rome in 1998. The airline has been an IATA Member since 2002. Today it connects 15 Italian cities, occupies a leadership position in the Caribbean, boasts 12 destinations to the Greek Islands, 5 to the Indian Ocean and another 14 between Europe, Asia and Africa. The blu-express brand operates low-cost scheduled flights for holidays of Italians to destinations in the Mediterranean. It is also the lead carrier in Albania with 14 connections to Italian airports and over 700,000 passengers transported each year. In December 2017, the carrier was acquired by the Uvet Group, led by Luca Patanè. The group’s goal is to act as the only reference point for the supply of innovative services and solutions for leisure travel, mobility management, events, mice and pharma. Blue Panorama Airlines and blu-express have a fleet composed of Boeing 767-300ERs - with dual Business and Economy configuration, Boeing 737-800s - with 189-seat Economy configuration, Boeing 737-400 - with 168-seat Economy configuration and Boeing 737-300s - with 148-seat configuration. The operational fleet will be joined by the Airbus A330-200s to replace the Boeing 767-300ERs."
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3973Reviews
549Photos
92Tips

Reviews
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2.5
3,973
Excellent
354
Very good
693
Average
638
Poor
481
Terrible
1,807

Popular mentions


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Yazmin R
1 contribution
1.0 of 5 bubbles
Do not book with JetBlue
Miami - New York CityDomesticEconomy
The direct flight that was purchased over 4 months in advance was canceled 2 weeks before the travel date. Had to reschedule to a connecting flight from a different airport and on top of that 3 hours prior to the flight they delayed the flight 3 hours causing us to miss the connecting flight. They did not do anything to get us in another flight, not even tried to change us to a partner airline. Terrible service.
Date of travel: August 2022
Written 4 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Klaud
1 contribution
1.0 of 5 bubbles
Do not fly with them
Tirana - MilanEuropeBusiness Class
The worst flying company ever. I had my flight cancelled because of covid, and that is normal.After this I got a voucher ticket which i could use to book another flight with them for the next 12 months and then they explained that if the voucher will not be used for 12 months then i have the right to request a refund for getting the money to my bank. And thats what i did on march of this year. I tried to call the CS number and no reply at all. same as the email. They told me that the money will take maximum 2 months to be deposited on my bank account and here we are on November after 8 months and nothing came through. I Tried to contact them on the numbers and the chat button on their website and they only said that the request has been submitted to the offices and will I get the money soon. Worst company ever. Do not ever fly with them.
Date of travel: December 2020
Written 10 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Fraser
Milan, Italy
3 contributions
1.0 of 5 bubbles
Avoid this Airline
Milan - SkiathosEuropeEconomy
This airline cancelled our flights - separately: first the return flight, then the outward bound flight. They did not offer alternatives. They did not refund despite email. I will be suing them when I get home for the ticket prices, additional costs and inconvenience. They will regret it, eventually.
Date of travel: August 2021
Written 19 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

M.C.
Bologna, Italy
6 contributions
1.0 of 5 bubbles
Scammers
Bologna - HeraklionEuropeEconomy
Flight canceled two weeks after booking without explanation. Impossibile to reach the contact center (you wait 20 min on the line, they pick up and immediately hang), they don't reply to emails, and after more than two months, no sign of the several hundreds of euros they owe me
Date of travel: August 2021
Written 9 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

damian s
1 contribution
1.0 of 5 bubbles
Worst airlines ever
Katowice - Palma de MallorcaEuropeEconomy
The flight was 28 hours late, no information at the airport, no assistance. contact with the carrier is impossible. We want to make a complaint, but blue panorama is doing everything it can to make this difficult and not pay the compensation due and required by European law. I will NEVER fly with this airline again. STAY AWAY!
Date of travel: July 2021
2.0 of 5 bubbles
Legroom
1.0 of 5 bubbles
Seat comfort
1.0 of 5 bubbles
In-flight Entertainment
1.0 of 5 bubbles
Customer service
1.0 of 5 bubbles
Value for money
2.0 of 5 bubbles
Cleanliness
1.0 of 5 bubbles
Check-in and boarding
1.0 of 5 bubbles
Food and Beverage
Written 6 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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INTERNO
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Showing results 1-5 of 549
rodrigomoratto
Sao Paulo, SP
111 contributions
1.0 of 5 bubbles
Avoid this airline at all cost, They are crooks!
Read full review

amanda430
Rome, Italy
34 contributions
1.0 of 5 bubbles
Don’t the plane did not exist
Read full review

Olga
Poznan, Poland
1 contribution
1.0 of 5 bubbles
do not go with them, anywhere!
Read full review

adrian_bester
Bielsko-Biala, Poland
123 contributions
3.0 of 5 bubbles
Fly with another, or get exit row seats
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Joe S
2 contributions
1.0 of 5 bubbles
"Add a tip to help travelers have the best flight" BOOK WITH WOMEONE ELSE!!!
Read full review

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Showing results 1-5 of 92
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